Kathmandu Kawana

The shop staff here are really fantastic. Friendly, helpful, actually know the products very well. And the shop is very tidy and well kept. Great job guys, I hope your management appreciates how good you are.

What excellent service, really a cut above. Great deals on at present and good quality great. So glad we called in. Thanks team.

I did shop at the opposition, but am now a Katmandu fan. The staff are happy, smiling, experienced in the products, I feel I am just not a number, but a valued customer. The clothing lines are great, the store is welcoming and it is a nice experience to be greeted through the door. I highly recommend this store for all your outdoor supplies.

Great shop and polite service. Just a real shame that the clearance section has been removed from the shop

Very good customer service from all staff. Very happy with the prices and variety of products. We scored very good bargains a d additional discounts.

Really good range and value for money. Dressing rooms kept clean and easy to try on clothes. Staff very helpful.

Liked the new store layout, and the range of gear & colours seems to have improved since our last visit. Staff were very helpful and we concluded our search for new NGX waterproof jackets pretty quickly. List prices were $250/jacket but after discounts $99/jacket - how good was that! Walked out very happy.
Back in store 12 Oct & blown away with outstanding service from Gemma.

We regularly purchase items from Kathmandu at kawana. The staff are always helpful and have great knowledge on the products. Shout out to Jarad who was a massive help recently when buying in store! The products at Kathmandu always last a long time and recommend them for the quality of the items!

Usually I have a good experience in this shop.
Today was different, hard to find things in the new layout.
I asked about the Kathmandu 70 percent sale as advertised on news.com.and was told that was nor a reliable source

Recently bought a clearance item from Kathmandu Kawana over the phone. The transaction was completed very efficiently and the item was posted to me quickly. The store manager, Nathan, also went above and beyond normal expectations by including in the parcel handwritten notes and care instructions that he had printed off the net. Great service.

Service excellent, loved the boots, just what my husband required to support what was a broken ankle.the only problem was the location, being off to the side, requires a better signage. Thanks

Had a Christmas gift card.not a lover almost everything in store.made in China. Australia as a whole needs to.put pressure on these shops to stop sourcing goods from China.

Great experience. Had the pleasure of being served by Joanna the assistant manager, very knowledgeable, polite and not pushy. Will definitely be back.

Just went to Kathmandu to get warm jackets for winter trip to Europe. Served by Josephine who was so patient and knowledgeable.
Saved a bucket load too! Thank you.

Great service with Knowledgeable staff, only downside is price. Everything is so expensive, could be due to quality though so I won't put it down too much.

Went to Kathmandu yesterday to buy hiking boots to walk the Queen Charlotte Track in December. When we entered the store we were approached straight away by Rory. I had done some research online on different boots but was open to what I would purchase. Rory asked me questions to establish what things were important to me, so that he could understand my needs. He was very patient while I tried on several boots ensuring I got the fit and feell I was after. I eventually chose Oboz Bridger because of it's wider fitting. I really appreciated Rory's help, he was absolutely brilliant. After leaving Kathmandu we went into the store opposite, there were 5 staff standing around chatting about a display they were putting together, not one of them approached us.we had to ask for assistance
The service between the 2 stores was poles apart. Well done Kathmandu.

Just visited my local and favourite Kathmandu store here at the Homcentre, Kawana, to buy some clothes and accessories for our Russia trip in September this year.
I went in principally to purchase a few different sized packing cells on the advice from our travel agent.
Well I came out with a few extra items which I realise I need anyway, thanks to the great friendly service, and excellent knowledge of travel clothing from store sales lady Sasha.
Sasha knows her travel and active wear business, and was happy to offer advice and alternate options.
A real asset to the company I believe.
Thanks for the wonderful and friendly service Sasha.
Peter Steer.long-time Kathmandu devotee.

I had just walked out of Anaconda through zero service from its staff so wandered across the road into Kathmandu. What a pleasure that was! Met by a very friendly Sasha who was welcoming, extremely helpful and knowledgeable about the products. We ended up spending having a shopping spree in their. Awesome staff who know their stuff. We found the price very good and in fact for the hiking shoes we bought they were the same as Anaconda or better. Certainly a much nicer experience, we will be back

Very disappointing. Staff not willing to sell me what I wanted to buy. I eventually bought the item across the road at Annacoda and paid significantly less for it.

Best service we was given the wrong self inflating mattress the manager drove one out to us miles away