Jetts Brisbane CBD

Reasonably ok sized gym and friendly staff is about all that it's got going for it. Carpet in areas doesn't look like it's been cleaned in 5 years, damaged and straight up missing equipment is starting to get to a point of it hindering workouts. For such a busy gym it seems to be running on fumes.

E.g they have 4 dumbbell weight trees but only one set of 9kgs dumbbells.

Nice sized jetts. Plenty of room.
Lots of equipment and free weights.
Although equipment is little older than other locations I have been too, it was all in good condition and had pretty much all that is needed to cover full body and get those gains.

As for cleanness, the toilets were pretty darn bad. Toilet seats not secured and quite dirty and smelly.

With a good spring clean, the place would be much better.

Bathrooms are always unhygienic.

Personal trainer openly makes a racial joke to his client saying that you don’t see many Africans in hospitals because they would steal everything. The client he was training laughs and says that they only do that at night times.

Not a good look guys…

Great Gym in Brisbane CBD. Simon and Laura have an excellent customer service! I love training there.

I have tried to join this gym since Tuesday. I have left messages.sent emails. I have in fact tried five different independent clubs. Tried head office and left messages.
How you survive as an organisation I have absolutely no idea

For a Gym based in the CBD I am surprised by the quality of the equipment. The equipment is old and needs an upgrade. The gym itself looks worn and old as well. It is also not the cleanest gym. The wipe dispenses are always empty and there are towels and waters bottles all over the place.

Not the best gym for customer service either. I have had issues with my pass not working unless I swipe three times. No real help has been given, I just get told that there is no issue on their end.

I would suggest finding another gym in the CBD. There are lots to choose from where the equipment is up to date and customer service is of a higher quality.

Nice gym, plenty of machines & nicely spaced / well kept equipment. J series classes are quite fun and well worth trying, trainers seem quite friendly & very helpful!

A great and large Jetts, they also run J Series classes which is great. My only critique of this Jetts is that the Free weights haven't been updated to the latest style that some of the others Jetts are using

Good big open space, great for group fitness classes, they run J series here which is great, lots of equipment, one thing that could be updated is the old blue free weights, the newer versions are flatter and give more stability when setting up for presses.

Poor customer service i have enquired about Jseries classes and discount, Gym manger told me that they dont have time for such activities and prices are firm.
I will not join this gym again.
Please improve your customer interaction.

Well equipped gym on the 1st floor in the city centre. Gets busy at the usual times. Good variety of equipment.

Quite Centrally located
Machinery well maintained
Nice song collection
Ok ventilation
Great variety of offers

Decent range of machines and free weights. Classes look well organised when they are on. Can get busy but if you head in at the right time not too bad. Good value for the price. Plumbing needs sorting but the staff know it and have reported it.

Good Jetts over multiple levels and multiple rooms. Surprisingly big and everything is working. Sometimes crowded between 12-1 pm, but come before or after and you'll always find a spot.

This is by far the biggest Jetts gym I have been to (been to 3, one on Melbourne, Brisbane and Perth). Great facilities, great service. Easy access. Great gym,

I have been with Jetts for about a year, I have been treated rudely by some of their staff, I arrived there at 5: 30am to have a workout before work, to have my card not work (because of their mistake) I tried to call them (no answer) offered nothing in return for wasting my time, now they tell me my bank account details are wrong and they expect me to pay for the days I couldn't even use the gym, I'm sure jetts is not all bad, but the one in the city is garbage, going to snap fitness

Central location in the heart of the vivid Brisbane City! Staff is super friendly and have a good environment with all the members. This facility has the tools to all types of training from cardio, to resistance and great offer for strength training.
Jseries group classes are massive complement to any type of training and PTs offer is great as well! Highly recommended.

Its ok for a cbd gym. Not alot of equipment. No state of the art technology but ok for rehabilitation into physical activity.

The lady was soooo nice! I went in there looking lost, like arghhhhh where is the weights, She came up to in a lovely manner and showed me where the toilets, showers, weights & treadmills were. Props to you my good lady! I think this was the manager! Give her a bonus!

It is a simple, nice and clean gym:). I enjoy this one because there is Nutrition Warehouse and Pita Bread in the same building