Highfields Fitness & Recreation Centre

Large shaded outdoor pools suitable for all ages, quality snacks, barbeque facilities, lifesaver on duty, play equipment, nearby parking.

First time to Highfields Fitness center, big thank you to the kind lady working at front counter/cafe for her friendly, helpful customer service.
Very much appreciated.

My family enjoy swimming and going to the gym here. I personally love the crèche all the ladies who work in there are so fantastic especially as it took a long time for my daughter to settle in.

If you’re going to close the pool to the general public for an event (eg carnivals), it might be an idea to update your website or even have signage out the front… a courtesy would be in advance! Not impressed.

Ordered a warm milk in a takeaway cup and was charged the same price as a coffee. Justification was well there's more milk in there so it's the same. Lol no, it isn't coffee is much more expensive than just warm milk that you didn't even have to froth just microwaved. $4 for a small cup of warm milk is insane, second excuse was there was no button on their till to do it cheaper. Thats not my problem, still no excuse to charge $4 for a small amount of milk. I'm sure you have something worth less the $4 on your till you could have charged it as.
Plus there's no need to have an attitude the whole time about it when I'm asking politely, it's not like you're making commission, learn basic customer service skills.

It was very very, nice, the staff was friendly and helpful. Was surprised how nice the venue was.

Specifically relating to the pool. Lovely, relaxed atmosphere with a nice facility surrounded by nature. Decent pool for kids (plus slide) and also grown ups. Great place to go for a fun, family swim.

Great experience at Highfields Fitness and Recreation Centre. Pool was wet, the slide was exhilarating, hot chips were BUSSIN, basket ball courts were absolutely dunktastic. Eshay free skatepark with some gnarly jumps. Great place to spend the Saturday arvo with friends and family.

How awesome is this place! First time swim for my 7 month old and first time at highfields pool! 10/10 amazingly friendly and knowledgeable staff! Walk into this place and it brings me back to the old days! Canteen food YUM! Great vibe and friendly people. Super clean and sanitary:) thanks for a great day!

Great pool to take kids to. Has cabanas and plenty of shade, clean change rooms, small water slide for little kids. Coffee good plus takeaway. Close to town supermarket and heaps of free parking, no time limit that I saw and cheaper than manky milne bay pool in town. A splash n play area like south ripley for little kids would top this off.

Beautiful, clean pool. The kids area is under cover and there are lots of tents for shaded seating options. Lawn is well looked after. Friendly staff and all round great facility!

Love the pool surrounded by trees, facilities always clean and the staff are always friendly. Particularly love the aqua classes with Kim.

Awkward experience.uncomfortable and unwelcoming.
I’ll start by saying, the facility is well maintained, however.
This was a second visit to the pool, so I was aware of their shower before use policy. I used the parents room facilities as I visited with my 2 year old. There is a shower in the parents room, which we utilised, it just so happens that I towel dried us before entering the pool so that I could apply sunscreen and prefer not to dunk my hair in chlorinated pool water, therefore did not wet my hair in the shower prior to getting in the kiddie pool (but did leave it in a high bun.) Upon my entering the pool I was slightly abruptly reminded I must shower beforehand to which I countered, I had. And then a moment later another staff member even more abruptly indicated, “sweetheart, you were told to have a shower before getting in the pool, ” the tone was obviously unimpressed and undermining. I immediately countered that I had used their parents room facilities. Apparently, personal hygiene must be proven through a “looking wet perspective”, not an actual, being clean one. I did see upon further inspection that one particular sign did have a “shower wet” note and a different one had a “swimmers and hair must be wet” note, so I understand I didn’t not adhere to the precise letter of the policy, however had that been communicated in a less abrasive way I would not have felt so uncomfortable and unwelcome. I tried not to just leave and ask for a refund so that my son could enjoy himself which was the purpose of the visit, but yes, all I could think of, of course at that stage was, “I want to get out of here. ”