Harris Scarfe

The store is nice and neat. Not enough staff around to help with enquiries of products. On checkout, there was a long line and only 3 staff at checkout.

Their return policy in this store is the worst we have ever experienced, they make you feel like its all your fault that the product broke down, they tell you all the conditions that avoids the warranty that was never ever mentioned before and they're very rude in the manner they do all this. Ironically another HS store refunded it no questions asked with a smile and an apology, which proves this store has serious issues in their policy, customer service and possibly they're racial profiling warranty claims which is shocking these days.

Enjoy the selection of product, but would live to see the full store being used. Staff friendly.

Most of my clothing shopping has been at Harris Scarfe. Also bed sheets and pillows. Excellent value for money.

Store seems uncoordinated and all over the place, not neat and tidy, customer service only good if they think you have money and gonna buy something, overall opinion wasn't a good experience as I couldn't find wat I was lookin for and neither did the staff, certian stuff for sale has been opened by other people and still chargin full price, wouldn't and won't but something that has been opened, staff don't help or are helpful, check out chicks are good and friendly which is good, overall opinion need improvements within store and organization and organizing varices product and things for sale, need to better staff with good friendly customer service, wont be shoppin here no more, was my first and last time and experience of shoppin here, I'd rather go to Myers or David Jones yeah, my honest opinion I'd rate this store would be 2 stars and 3/10. Hope who ever reads this finds my first experience here helpful.

Rude old woman behind counter. Just because you're having a bad day doesn't mean you need to bring your foul attitude to work & or be rude to people! Go get another job if your so unhappy & let someone who wants a job / needs a job that know how to be polite to people take yours.

I came here on 31 May around 4pm and the staff were both rude and unhelpful. One member was too busy talking to move out of the way from the entrance to the checkouts (while I was pushing a pram and holding items I wanted to buy) and the cashier was rude, took a phone call as I got to the desk and made the minimum effort possible.

No customer service at all, not even a greet but plenty staff in store and walking around. Store looks a bit bare and hardly any stock. Was in and out within 10 minutes.

Easy to find in Westfield Chermside, near Best a Less. Has a large range of clothing, footwear, linen, electrical appliances, saucepans a frypans, crockery glassware and cutlery. Loved the crockery as it is different to what is found in other large stores. Good prices and friendly helpful service. Would recommend a visit.

I had just moved into a new house and needed to get all the usual kitchen gear. I had had Harris Scarf recommended to me, so I thought I would have a look. The store has plenty of staff, unlike the usual variety stores. Their products were set out in a logical order which made it easy to find what i needed. They also had a 40% percent discounts for those whom joined the Harris Scarf loyalties program. So I was able to buy quality products for much less than I would have paid elsewhere. So I highly recommend you go for a look at Harris Scarf in the Chermside complex.

My wife and I bought a dinner set while it had 4 missing items with one cracked plate. Sadly, the receipt was in my pocket when my wife put my cloths in the laundry. On Christmas day we opened the box and found the issue. And we were so upset that our lovely dinner set that she loved it so much had 5 items missing. Thanks to LOVELY STAFF AT HARRIS SCARFE for recovering our receipt and replaced missing items. We really appreciated it and loved your customer service.
SEE YOU DEFINITELY AGAIN SOOOON

The staff in this store are amazing. Nothing is too much trouble for them. Love the range of goods this store has. A wonderful place to shop.

Scored some absolute bargains on boxing day. Humongous savings on luxury sheet sets. What a find? !

Ordered some stuff online that arrive so badly packed that a number of items were broken. I called the Chermside Harris Scarfe to ask what I could do, and couldn't have received a more helpful staff member when Paola answered! When I came into the store a couple of days later to exchange the damaged items, Paola remembered my call and had clearly briefed the store manager, Scott. They were both so amazing and so, so helpful even though it wasn't their fault that another store can't pack things properly.

Thanks again Paola & Scott - easily the best customer service I've received in a very long time. I won't bother online any more and just come straight to you in the future!

I don't mind paying a reasonable price for quality items, especially kitchen related but when an item is obviously heavily marked up its annoying. I know it's hard sourcing overseas manufactured goods but alternatives don't need to be 3 times the price. Somebody is gouging.

Love this store! Such helpful staff and all the homewares are beautiful.lots of specials which is even more exciting!

Jack has been here.has Jack stayed with the new owners? Is everything always 50% off, week after week after week. Maybe Jack stayed or maybe everything is just the best value on the planet.

Disappointed. There was very little in terms of women's fashion compared to interstate Harris Scarfe stores.

Phoned ahead to confirm an item in stock. When I arrived 45 minutes later, was told none had been in stock for some time (weeks)

Had a poor shopping experience. Staff were not very friendly and rush you through the tills even if nobody is behind you. Some staff members don't look at you whilst you ask them a question about products whilst they clean/pack things. Good products however the customer service is not good.