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Happytel

Address K06 Smithfield Shopping Centre Cnr Kennedy Highway &, Captain Cook Hwy, Smithfield QLD, Australia
Phone +61 7 4038 2205
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-20:00
Friday09:00-17:30
Saturday09:00-16:00
Sunday10:00-16:00
Website www.happytel.com
Categories Mobile Phone Repair Shop, Cell Phone Accessory Store, Cell Phone Store, Data Recovery Service, Kiosk
Rating 4.9 37 reviews
Nearest branches
Happytel Stockland Cairns — K11 Stockland Cairns, 537 Mulgrave Rd, Earlville QLD
Happytel Townsville - Huawei collection point — K026 Stockland Townsville, 310 Ross River Rd, Aitkenvale QLD
Happytel Hinkler Central — Shop 64/16 Maryborough St, Bundaberg Central QLD
Happytel Sunshine Plaza - Huawei collection point — GD K166 Sunshine Plaza, 154/164 Horton Parade, Maroochydore QLD
Similar companies nearby
Casphone Phone, Computer & IT Repairs — Smithfield Shopping Centre, 119, Smithfield QLD

Happytel reviews

37
Sort by: date highest rated lowest rated most helpful
Ida
27 January 2024 0:54

Very happy with the service, my screen got broken and they change it for free as I was a precious customer and had purchased extra protective screen maybe 6 months ago.

Tania
10 July 2023 21:06

My husband had trouble with his phone he couldn’t charge it dropped it off and when we came back James was his name found the culprit it was a small piece of wood stuck in the charging port. He didn’t charge us anything so my husband said ok in that case I’ll buy 2 ph cases one for himself and one for me great service and super friendly and very helpful good work James and thank you

Angie
07 June 2023 18:04

Great friendly service. Always trying to help at the least inconvenience the best they can. 100% recommend

Sara
02 June 2023 20:51

Great service!
Repaired my phone quick with no issues. Very good, competent and friendly staff!
I can really recommend this company. Would definitely come back if I have another issue with my phone.

William
29 May 2023 16:47

Happytel has been providing me with service for my smartphone (s) for several years.
Even small tasks as putting screen protectors on my phone. Excellent work and service from the staff at Happtel.

Santiago
27 April 2023 3:56

Amazing service and very quick to diagnose my phone. I’ve been here many times in the past to buy great quality cases. Definitely recommend.

Monique
10 January 2023 11:40

Incredible service, knowledgeable technicians and so very friendly. I won’t go anywhere else. Thank you HappyTel

Paul
05 January 2023 9:32

I was extremely happy with the service I received. I would definitely recommend them as they went above and beyond to help me

Mark
05 January 2023 2:49

Very good service and advice.
They were a great help, solve my problem. I can't thank them enough

Ryan
08 May 2022 0:06

Fantastic service and so helpful.
Went in expecting to spend at least $100 to have my phone fixed - walked out with out paying any money and phone was working good as new.
Will always return here for any phone needs.
10/10

Ian
08 December 2021 9:11

Great service all round, been there a couple of times for different reasons and will go back again if needed.

yvettecox007
15 November 2021 0:18

I had some water damage in my phone and was told they'd probably need two days to fix it. 3 hrs later, they had dried out the phone without having to open it so my warranty was still intact. And as they didn't have to open my phone they charged me less than their quoted price. All the staff were friendly, approachable, helpful and obviously efficient and good at their job. I am one very happy customer

Dianne
22 October 2021 8:55

What a wonderful customer service experience I had yesterday. Staff were so helpful and spent time on my issue and didn't charge me for their time. I would recommend this business to anyone requiring assistance with their mobile phone.

liz
03 October 2021 10:44

I have always been so impressed by the staff at HappyTel - they are knowledgeable and so helpful! They fixed my husband's phone quickly and would not charge me - the sim card had become loose. And they have great accessories. Thank you HappyTel!

David
19 September 2021 15:48

My phone (iPhone) was dropped by my kids and had a malfunctioning screen and cracked glass. I brought it in expecting to wait maybe a few working days if not more, nope. Fixed my screen and glass in one hour flat on a Saturday at that! Fantastic service and efficient. Have used them before for glass replacement as well and always no more then an hour or two. Highly recommend!

user
31 August 2021 20:00

I loved the customer service. I would not recommend anywhere else but here. The staff were so friendly and got the job done fast. It took them 4 hours to fix my phone and they noticed underlying problems and fixed them.

Lynda
16 August 2021 7:40

Wonderful, efficient, friendly and great prices. Wouldn’t hesitate to recommend those anyone that need help with any phone issues or repairs

Sandra
21 July 2021 10:24

What a great service I received from Julie and Jae at HAPPYTEL Smithfield. My phone had a damaged Digitizer+LCD +FRAME. I was told by Telstra they would have to send the phone away to be repaired. So when I took my phone to HAPPYTEL outside Kmart. Julie fixed my phone within the hour. No fuss. Very professional and so nice. Thank you very much.

Jazzichuuu
25 March 2021 11:00

I needed to get my screen display fixed and they went above and beyond to help me out.they fixed the back and front screen and cleaned out my charger port for me and everything was amazing.fast friendly and amazing I've used them 3 times now and I will never go to anyone else for my phone needs.best prices in cairns too! Thanks HappyTel <3

Dave
22 February 2021 12:27

Great professional service and they bumped off an extra 20% on a wireless charger on their current Christmas sale.

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