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Happytel

Address K332A Indooroopilly Shopping Centre, 322 Moggill Rd, Indooroopilly QLD, Australia
Phone +61 7 3720 2015
Hours
Monday09:00-17:30
Tuesday09:00-17:30
Wednesday09:00-17:30
Thursday09:00-21:00
Friday09:00-17:30
Saturday09:00-17:00
Sunday10:00-16:00
Website www.happytel.com
Categories Cell Phone Accessory Store, Cell Phone Store, Data Recovery Service, Mobile Phone Repair Shop, Phone Repair Service
Rating 4.3 37 reviews
Nearest branches
Phone Mania Myer Centre Brisbane — Uptown, Brisbane, Shop 118/91 Queen St, Brisbane City QLD
Phone Mania / Happytel Mt. Ommaney - Huawei collection point — KI006 Mt Ommaney Centre, 171 Dandenong Rd, Mount Ommaney QLD
Happytel — K106A Westfield Garden City, Cnr Logan &, Kessels Rd, Upper Mount Gravatt QLD
Phone Adore — K3A Westfield Chermside Cnr Gympie Road &, Hamilton Rd, Chermside QLD
Similar companies nearby
My Mobile — 69 Adelaide St, Brisbane City QLD
Fone King Brisbane — Uptown, Shop 112/91 Queen St, Brisbane City QLD
Tech House Indooroopilly — Shop 3/366 Moggill Rd, Indooroopilly QLD
Vodafone - Brisbane Myer Centre — 09a/91A Queen St, Brisbane City QLD

Happytel reviews

37
Sort by: date highest rated lowest rated most helpful
Alex
18 January 2024 18:21

2 years of unlimited screen protector replacement and 2 screen replacements in the 2 years. Pretty good offer I reckon.

girija
08 March 2023 5:38

Horrible service and the person is very very rude guy.
While purchasing he speaks very friendly.and if we go with warranty and If need any service, immediately he will say stock is not available and we can't guarantee when will get it. Pls, don't go there.

joshua
12 February 2023 17:26

Excellent service, they were happy to give my phone a clean that was required and have made it look brand new. Excellent location for good Service and products and friendly staff, shout-out to Rachel for helping me today.

Mariette
16 January 2023 5:12

I have visited this store many times and always left with a problem, I am sick of this horrible service and still having to pay even though the problem is with the screens they have been using. The service from everyone apart from the manager Chloe was wonderful.

Grace
12 July 2022 10:08

New phone = screen protection! I had a lovely man serve me and recommended products for my phone. He gave his honest opinion and why! Oh and he also applied the new screen protector to my phone, VERY HAPPY. Highly recommend these guys over the others in the centre.

Huyen
14 April 2022 8:57

Professional and swifty service! Needed a replacement screen protector. Phone looking good as new. Thank you!

Gabby
05 December 2021 9:33

Excellent customer service! The girl who helped me (I think her name was Rachel) was very friendly and made my experience here great. I will always be coming here to get my phone fixed.

Oliver
04 October 2021 7:26

I have been sold the liquid Nano screen protector for my iPhone. Whilst the cash back warranty of $250 is fantastic, unfortunately EFM/Asfalis who own the product, do not accompany the best system for iPhone users when claiming cash back. I have spoken to Rachael/Rachel (not sure on correct spelling) from Happytel and have been delighted in the customer service and patience provided by her. I would recommend this place for customer service but not the product I have bought (if you are an iPhone user).

David
17 November 2020 16:02

The very best service I have had at a mobile phone store. Kind, considerate, and extremely helpful. Could highly recommend to anyone.

Samantha
20 October 2020 7:55

Excellent customer service. I had an issue with my phone screen not working after I had purchased a new screen at their store. I had to return twice to have the problem sorted. It wasn't a drama at all and their communication was clear amd easy to understand. The staff were very friendly wand welcoming.

Ruth
05 October 2020 19:59

I was told I didn't need a receipt to redeem my purchase, went back only to be told that they wouldn't redeem without a receipt. Terrible service.

Ruth
15 September 2020 18:49

I was told I didn't need a receipt to redeem my purchase, went back only to be told that they wouldn't redeem without a receipt. Terrible service.

Samantha
13 September 2020 1:01

Excellent customer service. I had an issue with my phone screen not working after I had purchased a new screen at their store. I had to return twice to have the problem sorted. It wasn't a drama at all and their communication was clear amd easy to understand. The staff were very friendly wand welcoming.

Charlene
18 January 2020 5:29

Their philosophy of serving customers really got me confused. They asked my husband to leave his two phones there and come back after 15 minutes for applying screen protectors. And what we saw was they chose to serve customers who came after us to have their screen protectors done and left out job behind. They were not rude or anything, but would not comment on the reason why this happened. So my husband decided to grab the phones and had the job done in the store on ground floor, which was swift and my he only got charged 1/3 of the price of what Happytel charged him. I was beyond surprised when he told me Happytel tried to charge him $150 for two screen protectors. He has always been price insensitive but Hey I got mine for $20 in Garden City…

A Theroux
01 December 2019 6:41

The staff were very helpful, knew exactly what to do, went above and beyond to give me advice after breaking my phone. I was recommended to the Indro stall by a staff member at JB HIFI, who agree that these guys really are the best phone repairs in the area.

andy
25 November 2019 1:58

Went there to replace my iphone X screen. The technician was knowledgeable and trustworthy. Very happy with the quality of my replacement screen.

CABDI
20 November 2019 22:13

I Was Very Satisfied THE Help, Provisionalism AND SKILLS I RECIEVED WITH MY HUAWIE PROBLEMS.
THANK YOU VERY MUCH HAPPYTEL TEAM

Ruby
14 November 2019 7:48

Really impressed with George's technical professionism, efficiency and honesty advice from customer point of view. George treated me as everyone expects to be treated back. Due to the traffic jam, I arrived after business closing time, George extended his business hours just waited for me till I picked up the repaired screen. I was so moved with his consideration. The price is very reasonable comparing others. Highly recommend George and his happytel in Indro!

Jose
12 November 2019 16:59

I highly recommend Happytel Indooroopilly. They are fully qualified and professional. I'm really happy with the job they did when putting the screen protector on my device. Defenitely 5 starts.

Tristan
27 July 2019 1:36

Had a look at my phone and fixed my volume button in about 10 seconds and didn't charge me! Highly recommend this store!

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