Godfreys Mackay

A smile is a curve that sets things straight. And a smile is something you will always receive upon entering Godfrey's Mackay Store. The customer service is exceptional. We have shopped here numerous times and every single time they have taken the time to listen and understand what we hope to achieve before recommending products that would best suit our needs. On the rare occasion that we have had an issue with a product, the team from Mackay have bent over backwards to rectify the issue promptly and smoothly with no inconvenience or stress on our part. I highly recommend you pop in and see them for all of your vacuum needs, they'll make you smile too.

I purchased a new dog and cat bagless Hoover vaccum about 6am this morning and it was ready to click and collect by 8.30am and lady even opened early for me to pick it up, unfortunately I didn't get her name but I can't recommend the Mackay shop, service and products more highly.
What would take normally with help of a cat fur brush up to an hour only took me 15 mins and its cleaner than before, my rugs look brand new again.

Dan very helpful, we were able to purchase the right one to suit our needs. Very satisified customer

Dan was exceptional at explaining the products we were interested in. We felt he was very honest in the pros and cons of each machine. Absolutely will return to Godfrey’s Mackay if this is the customer care standard. Resulted in a mischievous higher priced sale then we went In for so I guess he is a good sales man also.

For all the dramas with previous staff Dan and Christine have always bent over backwards to help me out. Highly recommend this store customer service is beyond gold star

All staff at the North Mackay shop are extremely friendly. Dan the manager went that extra mile and so have his lovely staff. Thank you again! Highly recommended

Outstanding customer service the staff were super friendly and went out of their way explaining and demonstrating the products, we were greeted by Christine straight away and she really took her time to understand our needs. Super happy and positive experience highly reccomend! Great job guys your effort

Professional & friendly service.
The staff took the time to demo products and answer questions and even help carry my new vac to the car. Once I changed my mind and took it back, they processed my refund without any complication. Thanks, guys.

5 star service! Dan had great knowledge of the robot vacuums and we were able to purchase the right one to suit our needs. He also explained how to set it up and made sure we understood all of its functions. Very satisified customer

Great ladies at this shop, so helpful, friendly.felt like staying for longer, as they are delightful people.

I was fortunate enough to be served per phone by DANIEL at the MACKAY GODFREYS - I was the recipient of what can only be termed as TOP SERVICE - FRIENDLY - KNOWLEDGEABLE ABOUT THE PRODUCT - BENT OVER BACKWARDS TO ASSIST ME and I would not hesitate to recommend Godfryes and especially Daniel if you want the previously mentioned type of service. Sincere thanks to Daniel and Godfreys Mackay. Des/Proserpine