OCEANIABIZ.COM

geek helpline

Address 109 Ballinger Rd, Buderim QLD, Australia
Phone +61 1300 433 554
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.geekhelpline.com.au
Categories Computer Repair Service, Computer Accessories Store, Computer Consultant, Computer Security Service, Computer Service
Rating 4.9 69 reviews
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geek helpline reviews

69
Sort by: date highest rated lowest rated most helpful
Le Draco
18 January 2024 16:07

Put in my laptop in for data recovery, but was futile as HP did a formatting on my C drive losing my save files.

But otherwise good support and non charges incurred which I'm thankful for.

Will be coming back here in the meantime

Edit 2: changed my view I'm very thankful that they fixed the accidental whoopsies <3

Nicky
16 January 2024 16:30

Prompt in their response and getting a technician booked in. Arrived on time, fixed the issue quickly and efficiently.

Robert
03 November 2023 0:00

I had a very positive experience with Amy and her staff at Geekgirl Helpline. They fixed my computer issues in no time and charged me a fair price.
Amy was very professional, courteous, and knowledgeable. She explained the problem and the solution clearly and answered all my questions. She also gave me some useful tips on how to prevent the same issues from reoccurring in the future.
I am very happy with the service, and I would definitely use them again.
Thank you, Amy, for a job well done!

Kirsten
29 October 2023 16:00

So empathetic and helpful in helping my elderly Mother with cleaning and securing her devices after being scammed.

Richard
20 October 2023 4:59

Thanks Amy, my computer is working better. Also thanks for taking the time to explain a few things to me as well. Will think about that upgrade we talked about. All in all you were great and did a good job. You know your stuff. Would have no problems recommending you business to anyone who needs their computer sorted. Thanks, Richard Bull.

Glen
18 October 2023 17:39

Excellent service and Amy explained everything that was done for the job. Highly recommended

Claire
10 October 2023 5:05

Great help with last minute software problem, thank you Sophie! Very helpful and pleasant.

Sue
12 August 2023 3:49

Very helpful, from Sophie the receptionist to Amy the expert. I felt in safe hands after a horrible hacking scare. Thank you.

David
08 July 2023 3:53

Amy and her team set up a new ASUS laptop to replace one that I purchased from her 8 years ago. They transferred all of my files and programs, including the backup system. The work was done without any fuss or bother and I think was good value for money. I can recommend Geek Girl to solve any of your computer problems.

Max
26 June 2023 11:05

Great service from the team!
Had me up and running very quickly.
Will definitely use their services again in the future.

Gordon
10 June 2023 6:57

Over several years I have found the help, care and service from Geek Helpline to be excellent. The staff have always been courteous, patient and very prompt when called upon. I have no hesitation in recommending them to anyone needing any form of help or service to their computer and allied problems.

Dianne
26 May 2023 4:37

Geek Helpline were so helpful and the technician even arrived 2 hours early which was great as I had double booked myself at the agreed time.
The technician did more than I had asked for in the time allotted and we had a great chat about all things political along the way.
I give this service 5 stars.

Beccie
07 May 2023 1:23

Reception were very welcoming. I was able to arrange a timely appointment. They came to my home on time and resolved the issue. I had spent days and days trying to get my phone, watch, and tablet to all synch together with my calendar. I sat and watched, and there was no way I would have sorted it on my own. Thank you, Geeks. Now, I can access my calendar across all my devices.

Greg
16 March 2023 22:14

The place to go for all your I. T.requirements. Magic service.right price and fixed first time. Excellent.

Jane
01 March 2023 2:19

I thoroughly recommend Amy to anyone seeking friendly and reliable repair and advice on all computer needs. I am very happy with her customer service, honesty, fee for service and prompt repair. Give Geeks a go!

Oliver
13 February 2023 14:28

Brilliant service, very kind and professional. Will definitely be returning for future repairs and purchases.

Yvonne
04 February 2023 18:58

Murray came to my place and I was able to sit with him
and ask questions which was well worth it. Very good. I find both Amy and Murray really trustworthy with looking after any issues I can't solve. They are always willing to give good honest help and service.

ian
29 July 2022 11:51

Amy was very honest in her appraisal of my lap top and thorough in the repairs that she carried out and a general clean up of the machine. It hasn't run so well since it was new.

Verity
23 July 2022 2:28

Thanks to Amy, Murray and Sophie, purchasing a new laptop and getting it set up was less harassing than expected. Thank you a fortune to the Geek team.
Verity

June
14 July 2022 7:00

I could not be happier with the service I received from Amy. She arrives on time with a friendly greeting and smile. Everything she does is explained to you in a way that is easy to understand. I highly recommend Geek Helpline. June

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