Fitness First Mermaid Waters

This gym is always friendly when you walk through the door.and when you walk out after ur workout.

I'm a Goodlife member, Mermaid is not my area, but I attended pilates and aqua aerobics. Amazing gym, I highly recommend this!

Love the staff there. They always go out of their way to welcome you no matter how busy they may be, They're also very helpful.
Good equipment and facilities. The only negative I can come up with is that the saunas aren't always working.

First time training at this club, the staff were amazing (Kim especially) at showing me around the gym and it’s facilities.

Not the easiest place to train at peak time as it’s quite small with limited machines & space, however, it’s not as busy as other goodlife gyms on the coast.

Pools & Spa are a big bonus compared to some other clubs on the coast.

I hate gyms. However, I like this one because it has a great pool area with two large hot tubs (that are actually hot) Also, two huge saunas and two huge steam rooms. There is no other gym on the coast with these facilities. Kim at reception is a really nice guy, which is the icing on the cake.

Well Equipped Club. Friendly Staff. Has A 4 Lane Pool, 2 Saunas, 2 Steam Rooms & 2 Spa's.
Lots of Gym Equipment & Many & Varied Group Classes.
Large Locker / Change Areas & Plenty Of Showers.
Plenty Of Onsite Parking Spaces. Is Now 24 hr, But Pool Area Open Only When Staffed.

Bad management run by Michael who never smiles and likes to bully and unfairly dismisses people who are better at doing work.

Just started at this club and honestly highly recommend! You feel supported & welcomed. The vibe and energy of everyone is lovely however Kim, Alex & John have amazing service from the moment I spoke to them over the phone and @ the gym. Worth every cent especially with all the facilities.

Gym itself is okay, but when it comes to staff…. Look, i called to pay and close my account a month ago to be told that the system is down and they will call me back, all this time i received no phone calls and continued being charged. I called today to do the same thing just to be told that they will call me back and that hasn’t happened yet. Well i will not be calling anymore, i will take this case even further so I don’t have to pay an extra cent to you because i am being charged since last month where i wanted and tried to cancel. Your failure into closing my account falls into your hand and so i refuse to pay any extra fees when i wanted to cancel my account last month (and should been able to). Plus i live in Sydney and I don’t even use your facilities. Farewell Goodlife, i never had so many issues closing an account with a gym before.

A dirty, neglected, shabby gym and the employees are very rude and incompetent. DO NOT GO HERE!

We love Natalie's HOT YOGA class's. They are well worth getting up early for. Great way to start the day. Walt White:)

Pretty good gym.
Quite dated in terms of the decor and locker rooms but other than that, solid gym with good facilities e.g. Pool, steam room, sauna and hot tubs.

This club is so welcoming and the staff, from the admin to the trainers and groups facilitators, are so lovely. I have a wonderful PT Dean who goes above and beyond, as well as amazing group trainers Yuri and Teoh who do Body Attack. Thanks for all you do guys!

I have been going to Natalie's hot yoga for about 2 years and have been really enjoying her classes.
The classes are vinyasa and have many variations.
It's so good to start the day with her classes!

An excellent gym that provides a holistic quality workout within a fun & socially interactive environment. Expert fitness/motivational instructors offer a wide range of fitness class & group sessions. Importantly, the quality work out sessions; Cycle/RPM, Yoga, Body Balance, Pilates & Aqua etc assist with maintaining fitness & wellbeing in our senior yrs:) :) Many thanks too for the thoughtful 'Member Appreciation Morning Tea' we loved it:) :) Sue & John

Great facilities especially the pool area. Some equipment could be upgraded on the gym floor but overall this is a very nice gym!

I had two free training sessions with Tomek, when I first signed up, and he's completely changed my life.

He's not only a personal trainer, but a qualified nutritionist, which goes hand in hand. Even more importantly, he genuinely loves his job and strives to see results in his clients.

I have always felt skinny and weak, especially for my height, and he has helped me go from 77kg to 90kg, and lift way heavier than when I started.

Best thing I ever did for my mental and physical health was sign up with Tomek.

Joined on a 12 month contract in 2020, now at the end of 2022 I’ve been told I have to give 30 days notice to end the contract.
The loyalty I did have for that whole period clearly meant nothing.
Doesn’t seem to be much money going back into the gym, has deteriorated since 2020.
Really disappointing, I would have liked to have returned in the future but now I definitely won’t be.

Four weeks iv been here now and the spa has worked once. Today the spas are closed the steam rooms are closed the sauna doors and broken and the hairdryers dont work. Money well spent.

USE EXTREME CAUTION when thinking about a Goodlife Gym Membership.

Since Goodlife took over Fitness First, they try to force ex Fitness First member to keep paying membership fees to Goodlife. I had no membership agreement with Fitness First when Goodlife took over and I certainly have no membership agreement with Goodlife. I believe Goodlife obtained the old Fitness First membership database, and are using it to drum up business. In my dealings with Goodlife, they appear to be oblivious to the rule of law and consumer laws. Good Life appear to have reverted to the outdated deceptive and misleading gym membership tactics Gyms used in the 1990s to early 2000 to scam members; until some gym operators were forced to obey the law while the unscrupulous and dishonest Gym operators closed their doors forever. I am confident that Good Life will suffer the same fate in due course.

I recommend EXTREME caution if you are contemplating a Good Life Membership. I recommend asking a lawyer to examine any GoodlIfe membership agreement before parting with your money; or on the alternative consider the benefits of joining an alternative Gym managed in an ethical manner.