Fish Depot

My partner and I both got food poisoning from here today. We have previously had a terrible experience with off calamari but decided to give it another shot. Unfortunately we both ended up very sick this evening after this being the only thing we ate.

False advertising - on 26/5/23 was charged more than the prices listed on the website and instore counter top brochure. When I complained I was told it was due to covid! I told them it is false advertising and they should update their advertising. They said they have too many boxes of brochures.

Stay away.
Got the fish platter for 2 and the fish was not only the smallest fillets I’ve ever seen but tasted like it was dipped in ammonia? Or Ajax spray and wipe? Before frying. Everything else in the pack was also last weeks left overs, would not even give this food to a starving dog.
Go somewhere else

Ordered a Battered fish burger and got a grilled fish burger instead I gave it back and the Asian lady said I can’t give it back I find her rude and poor management

Fish out of the supermarket? Not sure but so gross, chips were terrible. Never again will I waste my money buying food from there

I don’t normally give reviews but this was the worst meal I’ve had for along time. Fish wasn’t fresh but frozen, and the smallest fillets I’ve had. Fish appeared to be prebattered and the same with the crumbed fish. Chips were frozen and over cooked. They had a great business there but not now!

Won’t be returning. Today we purchased barramundi which was half the thickness and smaller than normally purchased, fresh oysters were a tinge green and the $3 each sea scollops were not the real deal
Disappointing.

Was not happy.come home with fish chips as my fish was not cook well and I was unwell from it so was not happy person won't be coming back there any more

We order here each week when the family get together. The past few times they have not fulfilled the order correctly. We ordered hamburgers with the lot but when we got them, there was no lot. We don't complain as there is enough of that but.
We ordered a meal over $60 which included $10 of chips that didn't even cover the bottom of the tray. We rang and spoke to the young girl who spoke to the owner about our concerns and the owner wouldn't have a bar of it and didn't even have the decency of speaking with us on the phone. After being loyal customers we will not be returning, no customer service, absolutely disgraceful!

So I thought i would get fish and chips for dinner and try somewhere new. I called and placed order. I asked girl on phone if fish was Australian and she said yes. I go to collect the order and notice the cod is definitely NOT Australian so I ask the girl behind desk if she could change it to another fish which was Australian. After much moaning and stuffing around they finally changed it. When the new lot of fish had been cooked a different lady called my number and gave me the fish. I asked for the rest of my BIG order and the girl who passed me the fish held up the recipe shook it and said um you ordered nothing else. After explaining I actually had a large order of chips, potato scallops etc she got the first girl who served me and she with attitude gave me the rest of the order.
The fish was lovely and chips pretty good the scallops on the other hand were absolutely terrible. Dry and extremely oily. You could only taste 6 week old oil. I will never be going back as customer service was discussing and honestly food was not much better.

I bought some prawns from them when they first opened at Wynnum Plaza, the prawns weren't fresh and tasted off plus the shop had that overwhelming strong fish smell about it, I decided that I wouldn't be buying there again.
Last week driving home from Bunnings and wanting some prawns l thought l would give them another go, and you guessed it.nothing has changed as far as the prawns go but I didn't notice the strong fish smell. I give them zero stars.

Use to be our go to place when the greek lady started the store always fresh and amazing food.

Really really gone down hill since new owners took over. Smell of the fish is almost beyond human consumption.

Bought a $22.00 dollar snapper dinner and gave it to the dogs after I couldnt stomach the fish.

Think the only reason they have a star rating over 4 is a lot of the 5 star reviews were for previous owners

***WARNING****
FRESH SEAFOOD IS FAR FROM FRESH.
Have bought from here twice latley,
Tonight wife is throwing up after eating a few Oysters.
Tiger Prawns were just fresh another day they would of been off.

Worst fish, chips and potato scallops I’ve ever had. Don’t even get me started on the potato scallops. Absolutely disgusting, save your money and go somewhere else

Terrible value for money, and the food tasted like the oil wasn’t changed in weeks. Would waste your time or money.

Worst excuse for seafood I have ever tasted. Calamari and prawns were obviously out of the freezer, were tasteless and had a mushy texture. Completely inedible - $38 of food went straight in the bin after the first few bites.

Staff too busy flirting with each other to serve. Calamari was passable but chips were terrible. Six staff on and only one of them was actually doing their job. Just a joke tbh.

If buying just chips for a family on a budget I would not recommend. 2 months ago $6 Fed my family, today I'm watching the kids eat! Serving sizes just kept shrinking unless I was buying fish/burgers as well.very disappointed!

Purchased a rather large order with a steak burger! That was a major mistake as it was cold dry and tough when I bit into it. I took it back and explained my issue with the lady at the counter. I went home with a fresh steak burger and the temperature was right and the time I bit into the freshly made burger, I was highly disappointed as it was like rubber again! I gave it to the dog and had a salad burger instead.
Cheap cut of steak for a premium price. Not again going back….

We bought a takeaway meal and they tried scrimp by not packing the salad. When we clarified, instead of apologizing the girl staff gave rude look with a grumpy face. Also, the lemon slices was not fresh that we did not dare to use it.