Face Value Dental

Dr Meena Hegde was gentle and so kind regarding my dental anxiety that had kept me from the dentist for quite a few years. I didn't feel shamed or judged and I left feeling optimistic about the treatment plan. Highly recommend for people with dental anxiety.

Thank You to Dr Ben and all staff at Face Value Dental, amazing clinic.

Dr Ben puts the PRO in professional.

So grateful for Dr Ben and the amazing team at Face Value Dental.

Dr Ben did an amazing job looking after my boyfriend’s complex wisdom tooth extraction and the team provided exceptional before and after care.

Hands down the best dentists I've been too. Have had wisdom teeth extracted (local anaesthetic) and fillings done here and each time has been a pain free and almost pleasant experience.

I can't praise Dr. Duff and the team at Face Value Dental enough. After a terrible experience with another dentist who did my upper and lower veneers, I decided to visit Face Value Dental. Their state-of-the-art technology is impressive and far superior to what the previous dentist had used.

The outcome of my new veneers was beyond my expectations, and the entire process was great. I even had the opportunity to meet Devin, the skilled dental technician who crafted the veneers multiples times throughout the process to give my input and discuss my ideal looking veneers. Despite my dental anxiety, I felt relaxed and comfortable during the lengthy procedures.

Moreover, the cost was very reasonable compared to other dentists. Thank you, Dr. Duff, Brena and the team for everything!

All I can say is if I could give 10 stars I would. I have been going to see FVD and Dr Duff for 13 years. The level of care I have received from day one until today is exceptional. Thank you Dr Duff and your team! Real care goes a long way!

Genuinely the best dental experience I've ever had!
I, like most other people, hate going to the dentist but Dr. Oli has definitely changed my perspective on this. I felt no pain, no discomfort and no confusion about what was going on. He took the time to explain each step and even spent an extra 15 minutes or so just making sure that the aesthetic had actually taken full effect before continuing.
I've been moving for the last 2 weeks so I haven't had time to write this review but still wanted to make sure Dr. Oli got the recognition he deserved.
The rest of the team that I dealt with at the front counter were equally professional and friendly.
This practice is slightly hidden away so you wouldn't even know they were there, but once you go, you'll be glad you made the effort.
10/10 would recommend!

I recommend Dr Ben as a dentist.
He is down to earth and caring. I also feel he is honest in his appraisal of any dental issues I have which has led to better management of my dental health.
The support staff at Face Value are also first class.
Thank you also to Leesa who is an excellent dental hygienist.
I recommend Face Value Dental.

I have used the services of Alan who has repaired and adjusted my dentures on several occasions now a skilled technician in whom I have the highest confidence

Dr Ben is great! It was my first visit yesterday for a wisdom tooth issue, and the tooth ended up needing to come out. Dr Ben was very reassuring, and kept me very calm during the whole procedure. He explained everything that he was about to do so I wouldn't get any frights and knew what to expect before it happened. Reception staff were also all extremely lovely and accommodating. Affordable as well! Will absolutely be making Face Value my regular dental clinic from now on. Thanks guys: D

I have avoided going to the dentist for a while, as a result I need a fair bit of work doing. After having horrific pain, followed by COVID, a sinus infection and my original dentist cancelling I was referred to Dr Ben Gooden.

He put me at ease, talked me through everything and was open and honest. I never thought I would thank a dentist but I did, I am now staying with him for my full dental plan.

Thanks Dr Gooden, you are dentist legend.

Dental nurse and reception staff were equally as good too x

This review refers to my last and final check up and clean at this dental practice. I am totally dissatisfied with their treatment and prices. What is it with dentists when you make an appointment, turn up on time and have to wait 15 mins whilst in your lunch break. The young receptionist working on Friday 24 June 2022 (lunch time) was quite frankly very rude and asked me to update my patient details and also put on a mask (when I was the only person in the waiting room). Her manner wasn't customer friendly at all. I was taken into the room for my check up and clean 15 mins late to my scheduled appointment time. All over in 15 mins - not a good clean at all in comparison to Hygienist appointments over previous years which would take 45 mins and not cost as quite as much. I was given a quote for a very tiny composite filling at $188 that they said they would like to do. Second opinion said it didn't. I have decided to walk away from Face Value Dental after 3.5 years and have found a lovely friendlier dental practice locally that care about their patients, their needs and at a fraction of the price. Face Value Dental you really do need to up your game as the competition out there is fierce.

I can't begin to say how happy I am with Face Value Dental. Visiting the dentist can be stressful, but the team made me feel at ease. Upon arrival the front desk team were friendly and courteous, providing me with forms to fill out as I was a new patient. Dr Ben was not just on time but early. Both Dr Ben and the lovely Dr Nat were amazing from outset making sure I was comfortable, and providing in-depth information about my teeth and oral health. I have visited few dentists that have provided this level of service and care. I will be continuing to visit Face Value Dental. Many thanks again to Dr Ben and the team.

I saw Dr Ben after booking a
In an emergency appointment to replace a crown I had broken the same day. Usually I am not late for anything, however I was 20 minutes late for this appointment and arrived not knowing if I had ruined my chances of having the full planned treatment within the afternoon, as the receptionist had told me was possible on the phone.
Dr Ben was flawless in his bed side manner talking me through what he was doing as he examined me which I appreciate, he very quickly assessed what my options were before we came to a quick agreement. He identified a likely reason why my crown (done elsewhere) had failed after only 5 years. I was able to come back an hour later to have my new crown fitted and it looks and feels perfect.
In addition to this, I have found the hygienist at Face Value to give the most amazing scale and cleans, the last time I had one people were asking me if I had recently had my teeth whitened which has never happened before. Definitely a more thorough job than I've been used to.

I just moved to the country a week ago and my crown fell off! They quickly fit me in and got me fixed up. Very kind staff.

In general, their service is good, but there was an Asian lady doctor, who did a gap free clean in my last visit and she did a very poor job.

Who would have thought that going to the dentist would be a pleasure. The service, technology and expertise is a game changer.

I have to give 5 stars to dr Ben I saw today. He was extremely knowledgeable and experienced with great technical skills as well as amazing comunication skills with patients. He knows what he is doing and he does is great. I found my new dentist today. Highly recommend him. Receptionists were friendly as well and the lady who did my cleaning was also amazing. Giving 5 stars to this practice!

Dr Malcolm Duff is the principle of the practice, I was lucky enough to have him as my dentist. This gentleman was extremely patient, amazingly gentle, professional and incredibly thorough!

Dr Meena Hegde is such a wonderful asset to Face Value. She is always so incredibly kind and so patient with me. I really appreciate her kindness and empathy towards me. I followed her from her old practice and would continue to follow her wherever she goes.