Electric Bikes Brisbane

Wonderful service from Sam. She was incredibly knowledgeable and helpful both when we visited the store to test ride the bike we subsequently purchased and via phone and email throughout the entire process. I wouldn't hesitate to recommend Electric Bikes Brisbane to anyone interested in purchasing a quality electric bike.

Nick was very helpful and professional. I was a 1st time e-bike purchaser asking 1000 question's I’m sue all he’s probably answered 1000 times before and he was very patient. Thank you Nick.

EBB provided a wonderful experience for purchasing my first ebike. The welcoming staff took the time to understand my needs, ideas and riding level to find the perfect cycling solution. Their product knowledge is unparalleled, and they presented me with several ebike options. Discussions with the EBB team broadened my understanding of ebiking and made for an engaging experience.
After ebike pick up, I had such a joyous time riding my ebike home, that I won't be going back to an 'acoustic' bike again. I will definitely be heading back to EBB for service, bike upgrades and maybe an e mountain bike in future years.
I highly recommend EBB!

Great family run business, excellent service. Only one problem was ebike delivered with 40% charge in battery instead of recommend full charge in manual. I am sure this was an oversight and will not happen again. It is very apparent these people take pride in their work. Highly recommend this shop.

I'm a new customer and the servicing guys really looked after me. The cost was less than I expected too.even better!

Sam and the team were AMAZING. They helped me select the bike that was perfect for my circumstance, wishlist and little fam. They were so patient with all my rookie questions! We are thrilled with the bike and are having so much fun. Thank you all!

Thank you so much for your great friendly service. Thank you to Andrew and Tony for all your help and support in the purchase of our new compact folding bikes. Can’t wait to take them out for a ride.

I went in with a question of which e-bike to buy, and walked out clear that the staff their would help me with that question, and more. Josh was particularly patient and helpful in answering my many questions. Now I’m more ready in knowing which e-bike to buy, and will return soon to make a purchase.

I had a fantastic experience purchasing my first ebike from Electric Bikes Brisbane. I was assisted by Andrew. Andrew and the team are really friendly and knowledgeable when it comes to ebikes.

Andrew listened carefully and respectfully to why I wanted an ebike and how intended to use it, providing me a few options to choose from all within my budget. I was given the opportunity to test ride each bike and given time to go away and consider which one was right for me before purchasing.

I ended up with a bike very suitable to my needs and I am thoroughly enjoying the freedom it has given me.

I drove all the way from Wynnum after I read the reviews about great customer service and "they listen to the customers needs". It's true, I got such a warm welcome and great advice and explanations. They didn't push any sale but I will definitely buy from them and recommend Electric Bikes Brisbane to all my friends. Very impressed, well worth the drive, thank you again!

Love the EBB crew. Friendly, knowledgeable and honest, the staff always take time to understand what you need (and what you don’t!). No hard sells or up-sells, just good honest advice. I just purchased my third ebike from them - well, my second (after 6000 km on the first!) but I bought one for my partner too. True five star service.

Walked into EBB on Wednesday, decided on a bike with the help of the very friendly and knowledgeable staff. Came back on Saturday after booking handover appointment online. Couldn't have been easier! Seamless, professional operation. Another happy camper.

Buying your first electric bike can be daunting - the staff here are knowledgeable and friendly, and take the time to work out what you need. Nothing was too much trouble and the staff (especially Andrew) made sure I was comfortable and happy with my purchase. I’m sure the after sales service will be excellent. Can highly recommend.

Very patient with us as we had to be sure our adult autistic son would be able to operate and get the most out of his new ebike. We settled for an automatic gear shifting system as he doesn’t quite understand gearing, instead he just boosts the power. Had multiple test rides over the space of a month. Looking forward to some rides.

I purchased a GoCycle ebike from Electric Bikes Brisbane and was immediately impressed when I got a call shortly after placing my order to check if I was happy to proceed and to answer any questions I had. Having paid a large sum of money on the internet this gave me much piece of mind. They kept in contact by email and the bike arrived in Perth WA much earlier than I was expecting. Super happy with the bike which is fantastic.
I would absolutely recommend them if you’re buying a bike and will definitely be using them again!

I recently bought a Tern GSD from the team at EBB and was impressed with the experience from start to finish. The team were really informative when I was considering different bike options, and helped me find the perfect bike to suit my situation. The set up was perfect and the hand over session gave me the confidence to ride away on my brand new bike without any concerns. Thanks team

The guys never disappoint customer service and their willingness to go that extra mile to make shore you are well looked after. Would highly recommend this place to cater for all your scooter and needs. Thank you do much for all your help

The team at Electric bikes Brisbane are friendly and a knowledgeable. I haven’t ridden a bike for over 7 years and they got me up and riding within a few weeks! Very pleased with the service and the time they take to explain things to you. And very happy to be on my Tern quick haul!

I just bought my first EBike from ElectricBikesBrisbane and can't thank them enough. The whole experience was great from my initial phone call with Nick who listened to what my needs were and managed to match those with the ideal bike for me to my interactions with Josh who helped arrange my test ride, organised for extras to be installed prior to delivery and then went above and beyond in helping me to organise delivery. Everyone I dealt with was so friendly and professional making me feel like nothing was too difficult. Thank you all. You deserve the success you have.

My wife bought a bike from Electric Bikes Brisbane (EBB) last year and loves it. I was a sceptic until I rode it recently and was hooked. After the service she received on her purchase, the only place I looked was at EBB. They not only have a terrific range but guide you through the selection process based on your needs. Many retail outlets just want to churn sales and have little interest in the customer experience but Andrew and the team are invested in ensuring you buy the best bike you can or at least learn something about E-Bikes in the process.
First class, friendly and knowledgeable service - faultless. I can't tell you the last time I had this level of customer experience. 5 Stars.