Create Estate

We wanted to support a local company and decided to purchase a bed frame from Create Estate. While their products appeared nice and we had a positive impression after visiting their factory and meeting the owner, our experience soon turned disappointing. Upon assembling the bed frame, we discovered that the corners did not align properly, and there were paint drops on one piece. Despite reaching out to the company via email, their suggested solution of using a rubber mallet to adjust the frame was unsatisfactory for what we expected in terms of quality. After several emails, they agreed to adjust the frame if we bring it back. However, when we informed them that we had no trailer to bring it back atm, they ceased communication altogether. It has been months since our last interaction in March, leaving us disappointed with their lack of response and customer service.

Although we did purchase a bed head from Create Estate, which we are satisfied with, we cannot recommend them based on our overall experience.

We hope that Create Estate takes this feedback into account and makes the necessary changes to enhance their offerings in the future.

Sometimes, you just find an amazing small business to deal with and Create Estate is one of those special finds. Sam and Nic were a pleasure to deal with, assisted me with a pre-Christmas delivery date, and the end product they delivered was better than my (already very high) expectations. I highly recommend Create Estate and look forward to being able to order another of their creations in the future. Thank you!

Absolutely love our new bed. The owners Sam and Nicole were amazing at all stages of the process. Huge selection of fabrics to choose from and very easy design process. Bed is incredibly well made. Highly recommend this local business.

Beautiful craftsmanship, we are so happy with our new floating timber frame. Thank you Sam & Nic.

I recently purchased a custom made bedhead. Couldn't have been happier with the overall experience. From customer service to delivery everything was exceptional. I have since recommended to my friends and family who have also purchased from Create Estate and have raved about the product and service.

I came across this little Sunshine Coast gem after seeing they were used by Three Birds Renovation's multiple times.
I ordered a bedhead before Christmas for my spare room, and everyone who has visited has made a positive comment about it.

Nic & Sam made the whole ordering process very easy, and the quality of the bedhead is very noticeable compared to some of the cheaper options.
I will definitely be purchasing another design from them when I re-do my master bedroom.

So happy with the service and quality provided by this local company.
Design process through to delivery was effortless.
Love our new bed head!

I've seen a few very positive reviews for this company, all regarding bed heads, and it looks like they do a good job on those. I unfortunately ordered a custom bench seat cushion and I suspect cushions are not this company's forte. When I picked the cushion up, there was a loose seam with large threads sticking out and small hole in the fabric. I returned the cushion and the faulty panel was replaced. The seam now looks great but the new panel is too large and the foam no longer fills the cushion cover properly, leaving it saggy and unsightly. Neither one of these problems was identified by Create Estate, so it seems that there is a complete lack of quality control / final checking of products.

The wrong fabric colour was also listed on the quote for this cushion, which I fortunately caught. In retrospect, that should have been the first red flag for the lack of attention to detail to come. Add to that, zero response from the company when I emailed about the ill fitting cushion cover, and I am left quite disappointed.

EDITING AFTER RESPONSE FROM THE BUSINESS, AS THERE IS NO OPTION TO REPLY. Thanks for your reply but unless you share a phone number, email address and physical address with Create Estate, I most certainly have the correct business. None of the paperwork I have mentions Upholstery by Design. Your staff loaded the cushion into my car and it was driven into my garage, so if there was any dragging it certainly wasn't on my end! It was sitting on the dirty floor behind your desk when I went to pick it up. Perhaps wrapping your products in plastic would be a good idea - it was wrapped after it was repaired but not when I picked it up the first time. Please see attached photos.those are loose threads from poor sewing. You will no doubt have more excuses but I have a second rate product that does not fit well over the foam. If nothing else, hopefully I can help someone else avoid making the same mistake. Merry Christmas!

Thank you to Nic and the team at Create Estate for the beautiful custom made bed head that fits our requirements perfectly! Stunning fabric and fantastic customer service with a really quick delivery to sunny Central Queensland - thank you!

We ordered a custom bed head and the process was so quick and smooth. The bed head is well and truely better quality than we expected - would defiantly recommend.

When no one else understood my brief for a daybed cover, these guys did!
Nic went above and beyond to create a one off piece that is a statement feature in my new home.
Amazing service, communication and quality!

Sam and Nic provided amazing service with excellent communication. They managed to design or bed to our exact specifications whilst remaining within our desired budget. Would definitely recommend their services to anyone who values good customer service and quality manufacturing.

Customer service was the best. Design support was also next level. I had the best experience creating my dream bed with Nic! I highly recommend supporting local - this is an Aussie business that truly cares about their customers and their work.

Such a pleasure working with Create Estate on our bedroom project. There's so many fabrics to choose from and they were a huge help in designing the perfect bed for our master bedroom. Look forward to working together in the future guys.