Cotton On (Harbour Town)

The air conditioning in this place is disgusting. There's visible mold. Whoever owns this shop should be held accountable. I addressed the problem with a shop attendant and she told me she raised the problem with management many times and nothing has been done. This is disturbing. This store should be shut untill the problem is rectified. Shame on whoever is responsible for this.

Worst experience ever! This shop needs new management. Always clothes on the floor and can never can find staff to help!

Change rooms are so hectic on Boxing Day sales… Kenzie made it easy for me! Thanks so much hun!

@ mang mang from what I witnessed her defensiveness was her reaction to your blatant disrespect towards her, I'm sure serving customers who's outlandish expectations couldn't be met by even the most experienced sale's person is far from easy, Perhaps showing some understanding and compassion next time you are met with an assistant who was clearly already under pressure working alone rather than humiliating them both in store and online. Taking her photo (without her consent i might add) and posting it online says a lot more about you than it does her, if this is how you get your kicks in life you can definitely expect a great deal more disappointment unfortunately not everyone is equipped to deal with such encounters.
Your opinion could have been shared without the need for public humiliation, I do hope you never encounter what you put this young lady through in your workplace.

I use to be happy customer here however today I spend on my clothes as cheap as $2 but there are no paper bag to buy. The cheapest bag was $5 to take away the clothes that I bought for $2? Guy this is not good trick to make money. I am happy to spend money but not on the unnecessary bag that I won’t even use again. That’s definitely something very inconvenient to us as consumer.please review your strategy Cotton On!

I feel like I'm wading througha dumpster every time I enter this store. It is incredibly understaffed, and a mess. The little staff they have don't know what they are talking about, half the time they tell me a price for something, then it scans up completely different at counter.
The clothing quality is not very good. Most of the things you have to hand wash, and even then they still fall apart on you.

I would like to leave a good review however I didn't even get the chance to enter the store as I was bluntly turned away 15 minutes before closing time. This is a policy I believe should be evaluated in future.

Love love love this cotton on, the prices are amazing and every time I go I leave with way more than I intended

You must need to make sure these prices
Many times different price on the register between the tag
It happened 50% for me

Very untidy and clothes not always put in the right spot so prices are somewhat confusing. BUT the staff at the tills are friendly, patient and kind. Not too many staff on the floor to ask for help.

Love this cotton on for the regular sales and bargains. Only negative side to this shop is how messy and unorganised the racks are, however if you are willing to hunt around the store, you most definitely will find something you'll like. One of the better cotton on stores on the Gold Coast.

My most fave shop! We always find a bargain, plus the staff are super friendly and really helpful

Big place with lots of variety and specials, my wife, daughter and I walked out with a couple of bargains each.

Best cotton on discount store in the area, Located at Harbour Town, best place to shop branded items on gold coast area.

Found that the staff on counter Saturday morning were really friendly. One girl in particular. Showed she was genuine and enjoys her job. Great service from her.

Emma is a absolute legend! Emma went above and beyond to help me find a item I was looking for. Thank you for your help! Keep up to good work

Big store full of bargains! Exploit all the slave worker children and get fast fashion. Don't expect the store to be tidy or anything, it is an outlet

So cheap stuff in there and good quality as well, i wounder why! But awsome, worth the visit.recommended it

This store is incredibly filthy and gross. I found several bits of half eaten food lying on the ground including an old ham and cheese roll. I also saw multiple half empty cups of drink around the store. There was also lots of clothes lying on the floor which would have been getting dirty from all the food left around. It was so disgusting and I didn't think that any of the clothes would have been very sanitary. The staff seemed very judgemental of what I can only imagine to be my alternative personal choices. They were unhelpful and dismissive.

Very big selection of cheap clothing.
Can easily purchase an entire outfit for $100 or less.
Very good quality considering the cheap pricing.