Colmslie Pool & Health Club

The new general manager Jemmalee is lovely. She's only young but you can see she genuinely cares. Great to see these days. So customer orientated. Love the people here!

I had such a nice experience yesterday I had to comment. I was having a bit of trouble getting up out of the pool when a lovely young woman was walking by and dropped everything to help me. She was so kind and friendly and I found out later she is the general manager of the whole place. You don't meet people like that very often these days especially at my age. So down to earth and just a lovely young woman. I just wanted to put this review on your website as a thankyou to her. Her name is Jemmalee. Thankyou so much. Really appreciated.

The Kids pool is better for young kid or toddler to come here, the water is too shallow for bigger Kid, when i come here, most pool laps have been occupied by swimming lessons, not much space for public to use, also same as indoor heated pool, indoor heated pool is too small, before go there, make sure you check the LANE AVAILABILITY

Terrible. I signed up for 6 months & couldn’t use it due to being extremely unwell for months, including being hospitalised. I spoke to a staff member in October & she advised me that the last payment would be debited on 25 October & my membership would end. Last week I discovered that weekly payments were still being deducted. I spoke to a staff member who advised me that she would arrange for a refund. Today, I spoke to a different staff member who back flipped, demanded a medical certificate from the hospital & then terminated the call when challenged. Absolutely despicable attitude & behaviour in the circumstances.

Chantal is the embodiment of someone who hates their life & job. Please seek a career in something other than customer service. Bitterness isn’t a good look for you babe, ages you more than it already has

My wife and I have been coming to the indoor heated pool for some months now for exercises. My wife has had a knee replacement and need to strengthen her muscles and I need to to similar exercises to get my balance right. We come normaly just after 12 o’clock and stay for an hour. We walk forwards and backwards the full length of the pool. The fact that the pool is heated helps with the healing, but this week the temperature has been a lot cooler than the 32 degrees promised on your website. The electronic sign above the door shows 86, which I suppose is Fahrenheit. That equals 30 degrees C. The pool is not 30 degrees! We have notified the staff and they have come up with all sort of excuses and today’s were ”we have a new heater and it will take a few days to warm up”.
The other problem we encountered today were, that now there are going to be lane ropes across the pool, which means that we cannot use the full length of the pool for our walks and also for swimmers, who has to turn more often in an already short pool. Now we are not alone, there are a number of elderly people (70 years +) who do the same thing. We are all not happy with this change, which we all voiced to the staff. We were told that it is only going to get worse with more ropes all over the pool. This is not suitable for us, as every time we have to make a turn you actually twists the knee, which is not so good for knee replacements, where they are forbidden to twist their knees.
I don’t mean to complain, but who came up with this idea? Were there a survey done of the people who actually use the pool.
I can’t talk for the physios who ’floats their patients’ all over the pool, but they will be majorly restricted as well, if lane ropes are put in all over the pool. We have learnt to avoid them, as they float around. They have right of way if you like.
I hope you will not go ahead with this change and keep status quo.

Now quite a few weeks later, we have to admit that everything is back to normal. The water is warm, about 32˚C and no obstructing lane ropes, other than when there are kids having lessons. We can live with that! So we are back walking in the pool nearly every day and loving it. Sad to have to complain about it in the first place, but everything is good now.

Bo Westerberg

Have been there before, about 3 years ago! Only went to spectate this time. Swimming Courses looked well organised

Fine for swimming training, not so much for playing. Crowded little kids indoor pool. Would I go again? Yes!

The facilities and pool are great. However, if over the weekend you are hoping to train, there are only 2 (out of 7) lanes allocated for lap swimming and kids are continuously crossing over the lanes. Or, they are building pyramids and jumping into your lane. This is really unpleasant and results in you having to stop and wait for them. Although the majority of the pool is allocated to free swimming, the lane swimming lanes are not regulated. This may be something they would like to review and ensure that those paying for lap swimming, are able to do so.

Have only been to the fitness centre so far, which is a small room facing the carpark for some reason. Has an average range and quality of equipment. Availability is usually good after 5pm.

Went back for hydro therapy with a family member after almost a year-18months. Still good as ever

Great outdoor pool surrounded by trees. It's salt water chlorinated so it doesn't smell much which is great for me as an asthmatic. There are less lanes, but each lane is of a generous size whereas at other pools they squeeze in extra lanes so you bump in to people as you pass.which doesn't happen here. Usually busy in the morning but it's the same for most pools. Change rooms are segmented, rather than a big open space so plenty of privacy to shower and change, just need an extra hook behind the shower door.

Well what a pleasant surprise great setting well equipped gym and an outdoor and indoor pool with helpful staff

This is a great facility. I love it. The only problem, and it is a problem, is that usage by members and casual swimmers is treated as secondary to squad usage. I turned up today and there was only one lane available for lap swimming. With so many people in one lane, it was impossible. Plus the website offers no indication of how many lanes are available - you turn up and take your chances

Never enough lanes for lap swimming, there are always squads, parties or other things taking up most of the pool. Paid for visits that I could not use for a while through injuries, last six past use by date and I lost them, no compo. Go somewhere else if you can.

Always a great pool to go to. Kids zone perfect from Toddler to 6-7 year old. Everytime I go it is nicely busy, not crowded. A perfect half day destination for our family.

Heated pool, 50m outdoor pool. Staff seem nice. It's a pool not sure what else to say.
It's wet refreshing and great exercise.definitely recommend if this appeals to you. ‍️

Great place to take the kids and grandparents too lol. Plenty of room to swim and the kids area is fun

Decent facilities! Nice outdoor pool.sunbanking isn’t terribly pleasant even on the concrete the ants eat you alive, don’t think that’s managed at all

Looking for an after work swim that doesn't involve being a drone up and down the lanes? Don't come here. There is practically no room available for casual bathers. The pool is 80% locked off to swim clubs or classes and it's not a big pool to start off with. This coming from someone who had a YMCA sandwiched between high school campus's and spent more time in the water than out of the water as a teenager. From what I was listening to it's more of a drill sergeant routine rather than encouraging treatment. Also heard some really freaky stuff happening in the males toilets during swim classes that was immediately reported to police. Also, the lifeguards could use a lesson or two in reality.