Clickon Furniture - Brisbane Showroom

Bought a beautiful bed and the whole experience was great. From the choice and the visit in the showroom in Brisbane, to the delivery (quick and extremely well communicated).
Would definitely buy more from Trit.

Thank you so much to Brianna and team. No request was ever too big or too small! Such great customer service!

This company took a deposit from me for delivery and then never delivered the sofas. Then blocked me from contact and have never refunded the deposit.

Bought a dinning table and chairs from Trit House. We visited the shop multiple times. Staff were friendly and professional every time we visit. Delivery was hassle free. Driver confirmed date and time via sms twice and furniture was delivered on time!

Thank you to the Trit House Brisbane team for always helping me with my inquiries and assisting with furnishing my new place! The team offered great assistance on the phone checking product measurements to make sure the pieces would fit in my room. I really feel like there was individualised customer service and a warm welcome.

The delivery fee was on the pricey side, but it was worth opting for extra assembly service. Receiving the items in my house was well worth the wait, very happy customer!

Beautiful showroom. Thanks to the Fortitude Valley team they were all very helpful & friendly. Sarah assisted me, she was very knowledgeable and generous with her time. She helped elevate my furniture selections with her design advice. Thank you!

I ordered eight outdoor lounge chairs from Trit House just before Christmas, and they are perfect for our coastal deck. The chairs are very stylish, comfortable and relaxing. The customer service provided by Trit House has been excellent.

The Trit team is always so lovely and helpful. I've placed a few orders with them for clients over the last 2 years. Thanks for all your help team.

I would not recommend Trit House as their service is terrible and they don’t care about their customers. We ordered 8 poise timber and leather chairs after very carefully researching and choosing these chairs. The sales assistant we dealt with assured us that our leather would match and be from the same batch. She did explain that leather was a natural product and they may be some small variations which we understood as we have had leather furniture in the past. When our chairs arrived 4 matched the sample chair we were shown in the Brisbane store and 4 had either terrible marks on them or were a completely different leather texture. Even the delivery driver on unpacking said that the 4 chairs were unacceptable and needed to be replaced. We immediately photographed the chairs and let them know of our problem and asked for 4 chairs to be changed to match the other ones that matched the sample chair. What came next was disgraceful customer service. Nothing was done to help solve the problem the only alternative we were given was to return the chairs to the Brisbane store at our cost and receive a refund less the $600 delivery cost. They stated it was ‘change of mind’ return. Well we certainly had not changed our minds we loved the chairs and just wanted 8 matching chairs. We have tried emailing the company to reach some resolution but no one replies. When the problem was made known to the team in the Brisbane showroom phone calls or emails were not returned until prompted by us. I had let them know we were going through a particularly stressful time in our lives when ordering the chairs and was assured there was nothing to worry about. I have now reordered the same chairs from another supplier who was so upset on our behalf because of the terrible service we experienced and he has let the chair designer and manufacturer also know of our treatment. The chairs we have now ordered THE SAME POISE CHAIR were photographed before distribution for our approval and are definitely from the same batch. When I asked Trit why the chairs hadn’t been checked before delivery they told me that they don’t have time to do this. We taking this matter further as we don’t believe we should be paying the $600 delivery and no one from Trit head office has had the courtesy to reply to our emails or phone calls. Think very carefully before ordering anything from this company. It has been an awful experience for us.

Jackson, from the Fortitude Valley store, went above and beyond to assist me with a purchase. Very pleased with my product and customer service.

Great service from staff at the valley, from Jackson who took my initial enquiry, to the rest of the team. Received our Ethnicraft N701 sofa and it looks amazing! Very happy with our purchase and will definitely shop at Trit House again.

Great service and lovely sofa! Brianna and the girls in store have been really helpful, I appreciated their follow up on our order and checking in on our delivery.

Disappointed with the delay of my purchase and the lack of communication from the staff, I would not have known that I was getting my package 3 weeks late if I had not called them up repeatedly to get answers.

Purchased purchased a bar stool online and it arrived in good speed, was super simple to assemble, and is incredibly comfy.the showroom is also great and worth a stop by.

My husband and I have bought a number of pieces of furniture from Clickon Brisbane now. An Ethnicraft teak dining table, 6 chairs, an Ethnicraft teak TV unit and a few other small items, all have been of the highest quality and delivered as described and on time. The team remember by face each time and are always prompt in following up and suggesting styling ideas or alternatives. Definitely worth a look for affordable, well made, on trend furniture. Thanks Clickon Brisbane