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Cafe Balaena

Address Hervey Bay, Tourist Terminal, 7 Buccaneer Dr, Urangan QLD, Australia
Phone +61 7 4125 4799
Hours
Monday07:30-14:00, 17:00-20:00
Tuesday07:30-14:00, 17:00-20:00
Wednesday07:30-14:00, 17:00-20:00
Friday07:30-14:00, 17:00-20:30
Saturday08:00-14:00, 17:00-20:30
Sunday08:00-13:30
Website cafebalaena.com.au
Categories Australian Restaurant, Breakfast Restaurant, Coffee Store, Diner, Lunch Restaurant
Rating 3.9 84 reviews
Similar companies nearby
Waterfront Restaurant — On the Beach Cnr Pulgul St &, Kent St, Urangan QLD
Sea Breeze Cafe Hervey Bay — shop 2/363 Esplanade, Scarness QLD

Cafe Balaena reviews

84
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Crystal
03 January 2024 14:50

I ordered the calamari salad which was nice. My kids ordered the cheeseburgers from the kids menu. When they came out the burgers buns were actually charcoal ones which my kids refused to eat. If you are going to have something unusual on the menu it should be specified, particularly on a kids menu where you can have picky eaters.

John
30 December 2023 5:29

I give you 5 stars. The management has changed but the food is still fantastic. The Roti chicken is as good as any in Malaysia Garlic prawns and chowder also excellent. Friendly staff and you can’t beat the views.

Jacquie
18 October 2023 7:40

Beautiful setting for dinner.

The entrees of Korean chicken and salt and pepper squid were nice and generous sizes.

We ordered the sous vide rib eye fillet tonight for mains. We were disappointed. It was a generous size but it was tough and had little flavour.

Hayley
11 October 2023 18:20

Changed hands. Terrible food and terrible service. Run by a bunch of kids who are so unprofessional, even yelling to one another about customers who just left. Cold disgusting overpriced food.

Kyhran
09 October 2023 9:13

Lovely food, staff were polite and handled our every need. The atmosphere was amazing, right on the water. Would recommend to tourists and small families looking for incredibly tasty meals.

Nick
05 October 2023 10:29

Excellent Food, as I got the garlic prawns, and polite staff
Affordable restaurant, perfect for any tourists to the bay

John
06 March 2023 13:02

Great place to eat right beside the water at Urangan Marina. Fabulous dishes - the honey prawn & sesame scallop skewers were delicious, as was the ultimate barramundi - and the service was friendly if a little slow at times. Also, a cute thing the owner, Dean, does when it’s someone’s birthday is put in music and dances while he gets the whole restaurant to sing happy birthday to the person.

glenn
23 February 2023 13:32

This restaurant is in a prime position overlooking the great sandy straight marina.
What let's this place down is the food. Dishes coming out cold, dry, over cooked and salty.
Poor attentative and extremely slow service. Been here a few times in the hope of change but alas no change and no more visits by me.

Jayla
08 February 2023 0:58

Been here 3 times with my partner twice for dinner and once for breakfast, such a welcoming environment service is incredible, the owner is the sweetest guy and the food is great, the only food I didn’t enjoy was the entree cob loaf but other then that 100% recommend

tina
28 January 2023 18:17

Lovely atmosphere, seating was a little squished but the view was nice. Very large serving of warmed up apple crumble with cream and ice cream.

Brian
23 January 2023 1:48

This could have been a 5star review. The food was very good, the price was great, the service was excellent and the venue was excellent. However the let down was the elderly gentleman who wandered around the room, "helping out ". He was dressed in work clothes and a high viz vest. He lay out cutlery on one vacant table and then wiped the top of another table with the sleeve of his shirt.

Pauline
20 January 2023 6:37

5 of us for lunch, service was a little slow but was extremely busy, a few errors made on the drinks and one of the meals came out with vegies when asked for salad, but was quickly corrected,
Food was well presented and tasty

John
14 January 2023 10:52

Wonderful evening celebrating friends 80th birthday,

Cafe Balaena really looked after the crowd and turned on the fun while cutting cakes 3 by 21st and 2 by 80th birthday. Full house

THANKS.

Alex
11 January 2023 6:51

We came here for breakfast and had a delicious eggs Benedict and Pancakes. The service was great and the location and atmosphere are fantastic.

Kelly
10 January 2023 16:51

I stopped here with a large group as apart of a work shift, supporting clients on a holiday in Hervey Bay. We had two wheelchairs with us and the staff made sure to work the tables so all 9 of us fitted.
We had some clients with us who used Auslan to communicate and the staff didn’t shy away, instead they used their finger spelling skills to take orders and communicate with our group.
They went above and beyond and it really made our day and made the clients feel seen.
The view was fantastic and the food incredible, couldn’t recommend this place enough!
If you have a birthday, let them know and they sing and dance for you as well!
100% will be back again.

Lexi
08 January 2023 19:46

The coffee was outstanding. Strong and rich and honestly one of the best coffees I've had.
The service started out fantastic but after we had placed our order it was like we were dismissed for not ordering a proper breakfast.
We waited nearly 40mins for a small croissant and a toasted sandwich. We weren't given any water. The tables seated after us were offered water and served first, full breakfasts which would definitely take longer than my tiny croissant to make.
Disappointed as we were told to go there on high recommendation from the staff at The Mantra.
Beautiful set up with sea breeze.

Larry
04 January 2023 19:33

One of the bays top places to dine.you will have to open your wallet a little wider but it's well worth it. We have visited quite a few times always had a great experience.

Shane
30 December 2022 18:39

The kangaroo serving is small but flavorful and the ribeye serving is generous but it needs a gravy to have any flavor and they cook rare vs medium rare. All other food was great. Our waiter was amazing, he loves his job and more than made up for any shortcomings in the steaks by his personality and the atmosphere it creates.

Oceãn
24 December 2022 1:47

After reading some mixed reviews I was a little hesitant about coming here but so glad that it didn’t stop us. The meals were generous in size and super flavourful. That service was amazing and polite will definitely be back. Thank you so much:)

Martin
23 December 2022 19:50

Fantastic service, very good food and a beautiful view.
We came for breakfast and was amazed by the beautiful view. Service was outstanding and the breakfast selection was more than could be expected anywhere.
The portions were large and the taste was really great.
Thank you for a great start of our day and journey towards the North.

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