Bupa Dental Brisbane

Seen Dr Navin, nice fella and treated me well, gave me the cold hard facts about what was wrong and how to handle it, killer playlist on while getting worked on. Definitely recommend this shop for all your dental requirements, receptionists were lovely and Dental assistant Daniel? Is a top bloke also.

Deepa Singh and Dr Pramodh are the best duo I've ever experienced. Typically I'm afraid of dental appointments, but they talk me through any procedure and maintain calm and warm demeanour throughout my checkups. Super helpful advice too.my dental hygiene is a lot better thanks to them.

I have been so anxious about going to the dentist for so long.
But today I went and seen DR Pramodh Nayagam he was amazing made me feel comfortable I didn’t feel judged and his genuine approach to helping me was outstanding.
His lovely assistant was so encouraging and made me feel relaxed.
The team at the front desk were helpful and knowledgeable.
Looking forward to my next visit.

Thank you Dental Team Bupa Brisbane City.

Visited Bupa for a check up and clean today. Dr Christina Lee was professional and approachable.
Recommended.

I cannot say more what than gold star treatment, customer service, and kindness. Dr Christine Lee is just the coolest, loveliest and best operator and the reception staff are fantastic. I literally drive 7 hours from NSW just to come to what was my previous dentists when I lived in Brisbane because they are so terrific and sweet and so generous in their understanding. They are like a family owned, country style practice, but they are part of BUPA and are in the dead centre of the city. So it blows my mind as a country person, that they are like this. Can't say more than thank you so much and, something no one ever hears or says; it is actually a pleasure to go to the dentist at BUPA Adelaide St, Brisbane, Nikki V

Dr Oliver and his assistant Kiefer did a great job at making my teeth shine and sparkle like never before! Very gentle clean on my front sensitive teeth!

He even used this brand new air blaster to make it the most high-tech clean! Will definitely be back to see him again!

Had a wonderful experience on my recent visit for a general check up with Dr Yu You Chien and his assistant. Both were genuine and kind. I've previously experienced some rougher cleanings at other dentist's but Dr Chien was very gentle and did not excessively clean around my gums and retainer. I will definitely be booking my next appointment with Dr Chien.

Only lost a point for a previous appointment with another dentist where I had to pay $300 upfront for a filling and x-ray even with private health insurance - you'd think they'd provide more benefits for BUPA customers at a BUPA clinic.

I've done my treatments for the first time in Australia. I'm glad I chose this clinic. Everyone's kind and friendly. I appreciate a lot specially Dr Oliver, he's very thoughtful and efficient. I'd definitely come back here for checking on my teeth.

Bupa Dental Brisbane is a superb Dental clinic and Dr. Pramodh Nayagam is a fantastic Dentist. He with the Bupa team makes their patient feel relaxed and calmed as they work on your dental health. I don’t dread going to my dental appointments as much I used to earlier cause I know my dentist will make my experience as painless as they humanly can:)

I have been receiving consistent quality service from this surgery and its dentists since moving into the inner city three years ago. I am especially appreciative of the care and skill provided by Dr Adam Alford, being the dentist I have seen the most at this location.

The front desk staff are polite and friendly, too. 5 stars.

Regarding the professional conduct of Mr. Adam Alford of Bupa Dental Adelaide St Brisbane. I went into this practice with the intention of having a graft procedure carried out on two back molar teeth on the left and right side. On examination Mr. Alford informed me a front tooth would have to be removed also, and the whole procedure would cost $14000. Now this particular front tooth had recently been X- rayed twice with no found present. I informed Mr. Alford of this fact, and to just concentrate on the teeth where infection had been demonstrated on X- ray. I assumed that any competent professional dentist would immediately carry out an X-ray procedure on any operation performed on the human body, however Mr. Alford apparently believes he is Superman with X-Ray vision and he does not any need X -ray confirmation. Subsequently two teeth were extracted from the upper left side. One of these teeth did not need to be extracted according to my regular, highly concerned dentist, who showed me the X-ray print out she had taken, and who apologized profusely for ever having recommended Bupa Dental; indeed; I could show this X-ray to a dozen dentists and they would arrive at the same conclusion. Now I have the greatest difficulty in eating and swallowing food which leaves me in discomfort and tears. If you value your health and wealth do not go to Bupa Dental.

You have been warned, please do not end up like me!

The only part of the dentist that was good was the receptionist. The dentist Dr adam alford was incredibly rude. I wanted help with my wisdom teeth but he didnt help at all. He never listened when i told him it hurt and that previous dentists told me to get them moved. Im never going back here. So thanks for the waste of time and money.

The best dental clinic I've ever been too! Adam is amazing at what he does and isn't so bad on the eyes too ;)

The worst service ever. The dentists are very rude and also the service is really poor. They are always rescheduling appointments. I had to wait 6 months to remove a wisdom tooth and for a teeth cleaning 3 months due to rescheduling. TAKE YOUR WORK SERIOUSLY. I am paying for a service, not asking It for free.

Super terrible customer service - receptionist was on her phone and taking pictures of peoples 'private' medical insurance details on her personal phone.

The dentists were lovely, but DO NOT go here! The staff other than the dentists themselves have rude manners, and not helpful at all.

Not worth for the public at all. Apparently they need an 'app' or 'card' but cannot look up a simple number. I would highly recommend MEDICARE services and espeically PSYCHOLOGICAL HELP after speaking to the receptionist after going here. Waste of time and money. Cannot answer basic questions because of their incompetence.

I booked an appointment for my dental treatment at 12: 30pm 5th June, 2021. Confirmation email and phone call received one day before.

On appointment date, I arrived 15 minutes before and checked in with receptionist. One hour passed, I still waiting in there and receptionist finally realised she didn’t send my profile to dentist. She asked me to wait another 1.5 hours for a 15 minutes treatment which she can not guarantee if dentist will has time to see me. Is 15 minutes enough for a full treatment? Don’t understand what the point is.

Turn out it waste my time I was kept waiting in there but could not get any treatment. There was no apologies. Can not accept how could it happened under any circumstances.

Had two shortest appointments in the morning, take no more than 1-2mins.but let me wait for 40mins to get in the first one. I wonder how the appointment systrm works. Dentists are very attentive and nice

I had done my tooth filling here for twice, very disappointed as the filling keep coming out. For the same tooth the filling had issues. Wasted nearly $1000 for 2 times just for the same tooth. No responsibility for issues from the dental. Now its my 3rd time the filling coming out, i will never go back there again.

Amazing service! Dr Christina was very patient with cleaning and giving advice on how to maintain good oral hygiene and my teeth. Will definitely go back.

It's a great clinic. I've received great service and quality dental work. My dentist was kind and listened to my concerns, he altered my treatment to support this (lots of numbing!).

Very happy with the dentist as well as BUPA itself as health insurance.