BFX Furniture

We use BFX for our school furniture and we have always had great service especially from our Rep Ken P. Ken and the team have also been a huge supporter of our growing school in the way of Donations during our school fairs each year.

Most reviews suggest the products are very good. Unfortunately I have not had this experience. Initially the price to deliver the chair was $185. Way too much money. That's over half the cost of the chair. When I called the staff were polite but could not offer better. After a few emails they dropped the transport costs to $30. Amazing difference. When I received the chair I went to assemble it only to discover the inserts in the seat were all different depths and one armrest was unable to be screwed to the seat. Very disappointing. After many calls and emails 2 weeks later another chair was delivered and the faulty chair picked up. This chair was better but still the screws were only just long enough. For over $300 I was not very happy with the quality. I've had the chair for about 6 weeks now and it's starting to squeak really bad. I can't believe it. I'm only 70kg so that 's not the problem!
The reason I bought this chair from BFX was because I wanted to buy a better quality chair and not the quality from somewhere like Office works where I bought my last chair which was nearly half the cost. I also asked where the chair was manufactured but they have not answered that question.

Doesn't reply to queries. Sent them an email. No reply. Sent them a fb message. Seen and no reply. EDIT - Since you replied here (albeit 2 months later) I will change my reply to 3 stars. And that's okay - I bought from somewhere else already.

Worst experience ever! Constantly following up quotes, no replies to queries, delivery was delayed (with notification given). It was always on us to follow up - it's a shame we had to use them. Andrew - you need some training in customer service 101! Definitely would not recommend

Excellent service! They go that bit further! Andrew and Andrew are terrific to do business with! And funny! We all need a bit more funny in our day!

I have had the pleasure of acquiring office furniture for our dental practice over the last 3 years and have recently purchased again. I did all my homework checking out the difference office supply stores and glad to not have to do it this time. The Brisbane guys are helpful when I crazily breeze in with my requests and of course Phil the owner is always there to help and everything is done so promptly.

We have recently had a minor refurbishment of our school library. The BFX rep who looked after us was very efficient, courteous and prompt to answer any queries we had. We are very happy with the outcome and would definitely recommend BFX. Another bonus is that BFX is an Australian company.

We use BFX Furniture for all of our school furniture needs. The customer service and delivery of quality furniture is what makes us go back every time. The staff have top industry knowledge to help make those decisions on what will work best with our school. Thanks Tony!

I get most of my office furniture from BFX and find the product is very good and the service and staff are excellent.

BFX was able to deliver an urgent classroom set of furniture to our school in the shortest time of any supplier we have tried.

BFX Furniture offer professionalism, great consultation and flexibility when working with available space. Craig Tasker is to be commended for his efficiency and constant communication. Highly recommended Company.

We found "Bella" very knowledgeable, helpful and friendly. The desk and bookcase we ordered was made perfectly and installed on time.

Tony Slatter and the entire team at BFX, including the delivery guys, went above and beyond to ensure all our needs were met with a fantastic product. Great furniture, great service - what more can you ask for!

Fast Service and Quality Products - Set up Ergonomic workstations for Multiple Team Members and they LOVE it - Mine is next!

The customer service that you receive when dealing with BFX Brisbane is always fantastic. They are always happy and willing to assist you with any questions or enquiries and always do their best to get your delivery to you as soon as possible. I can definitely recommend BFX Brisbane.

Our school has been working closely with BFX over the past six months. We have always found the staff wonderful in assisting us to revolutionise our learning spaces. In this time, we have been upgrading our furniture with amazing BFX products like the Teacher Kaboodles. Thank you so much to Connie and her team at BFX (Brisbane Office).

Every time I order and work with these guys the service is fantastic and everything is delivered in a timely manner. I highly recommend them for any office or general furniture needs.

Brilliant service, Brilliant Library Furniture. Our library looks amazing and students particularly love the booths.

Our school's P&F purchased some stools from BFX and I was so impressed by their great customer service. We are located in rural Queensland and it was great to receive regular communication, prompt delivery and the stools are perfect. Thank you!

Got my office furniture from here. Good selection, had what I needed, replaced it free of charge when it turned out to have a manufacturer's defect