Beds N Dreams - Fortitude Valley

Excellent customer service, the staff there were very helpful. The beds are very good.
I highly recommend this store.

We shopped around for the best products and deals and found Beds N Dreams to be the best for our needs. Shoutout to Tania for her service, was very friendly and helpful!

I've got numerous products from Bed's N Dreams over the past 4 years. Brandon & the team are great to deal with, and the bedding is always top quality.

Staff said the bed frame was solid wood. Less than 3 years after purchase I notice there’s a veneer on the frame that’s peeling off. Called the store and was told the bed is out of warranty and they can’t do anything. I feel like an idiot for trusting the staff when they said the frame was solid wood. It might be wood underneath but the thin veneer on the top is not going to withstand much use and the whole bed is going to look like rubbish pretty soon. Would not recommend and would never purchase from this business again.

I recently experienced beds and dreams in fortitude valley, Tania was super helpful and I got to purchase a fantastic bed that I’m super happy with. The whole experience was friendly, no pressure and the bed was made locally (Melbs) and delivered with no issues. Thanks!

Staff were not pushy and didn’t try to upsell too much. Staff went out of their way at sale time to get better prices.
The prices were very reasonable compared with other bedding companies
I walked away feeling like I had spent money on a really good mattress
thank you

Very friendly and professional service and not pushy at all. I bought here a few years ago and would always shop here first!

Tania was very helpful, and the bed arrived relatively quickly. Early days but the mattress feels good.

The only minor complaint I have is that we paid to have the mattress delevered and the old one taken away, but the guys didn't take the new mattress out of its packing, leaving it to me to unpack and then get rid of the packaging.

Extremely pleasant shopping morning. Tania was extremely helpful knowledgeable & a totally pleasant customer experience.

Went today to have a look beds and felt very conformable to browse through the store.
Manager and his team very friendly and I didn't hesitate in purchasing mattress from them.
Highly recommended.

Keep up good work towards your clients.
Well done

Tania was absolutely amazing at helping us find our mattress, bed frame and head board. Very knowledgeable and friendly staff!

Saved by Tania and Brandon at Beds n Dreams at Homemaker Fortitude Valley. I’m happy I went here rather than settling for a cheaper quality mattresses from IKEA which does not compare over 5+ years. They were extremely helpful & listened to my needs & budget, working to find me an excellent quality mattress at a great price! Highly recommend this store that features Australian made, eco certified, quality mattresses. Sweet dreams …

Superb service from Brandon and Tania, they were so helpful, informative and knowledgeable and looked after us so much. Would highly recommend your company. Thank you so very much.

The sales person was extreme helpful. She had excellent knowledge of the products on offer and was able to help me with my selection

Excellent service by Tania R in helping us choose a bed frame, mattress and pillows and giving us a good discount during the sales. Highly recommended, will shop here again!

The store staff and manager are amazing. Will recommend to family and friends if they need to purchase mattresses in the future.

Jacqui and Brendon were extremely patient, very helpful and lovely to deal with. We took up a lot of their time, but they didn't mind and treated us extremely well. We are very happy with our purchase and have received great value and an excellent customer service experience. Included was some excellent laughs and jokes, really enjoyed the experience. The team here was outstanding, we visited 6 different retail outlet brands and Beds N Dreams was by far the best experience. Well done Jacqui and Brandon and thank you!

Brendan was wonderful at explaining all the different mattresses to us. He was very knowledgable. Thank you so much for your great service and assistance!

I am very happy with your customer service and all the support you have done before I buy the mattress
It was the main thing to make the decision to buy it with you even living 1 hour from the store
Highly recommend

Great customer service and prompt delivery. Tania was very friendly. Both helped us to find the perfect mattress.