Australia Post

The service provided by Sharon (and all staff) is the epitome of what customer service should be. Helpful, insightful, informative, empathetic to a naive customer (like me) trying to navigate the complexities of the Aust Post service. Double thumbs up.

For someone who normally doesn’t send large packages, the staff at Ellen Grove Post Office explained the different options and that too with a smile. Really good customer service.

They also open earlier at 7: 30am which makes it all the more convenient.

Such friendly service, really made me feel better. The lady working at the time treated everyone who came in like a friend.

I LOVE when my parcels get redelivered to Ellen Grove! The staff are so genuinely kind here!

The best post office I have ever been to. Super friendly and reliable, even if I move I will still be using this post office.

Customer Friendly, Staff were really helpful when I was there to get the PO Box.
Thanks again.

Amazing service. I came close to closing time but she still helped me with my stuff like she has all the time in the world.

Great place to go when it comes to any postage questions you may have, as well as all those items in your shop corner.
Well DONE Sharon

Sharon is honestly amazing and lovely. Thank you Sharon for the wonderful service you give to us and our community.

Sharon is absolutely lovely walked into day cause today wasn't my day and she gave support and advice not many people have consideration for others like she does. I'm very thankful to have run into her this morning thankyou so much Sharon

Sharon and Dan are very helpful and very friendly. They bend over backwards to help out and they can't help they will put in in contact with someone who can. Just like the old corner store back in the day but even better and more improved.

Sharon is the most amazing lady ever she knows I have been going through a rough time with my ex partner and when he stole the keys to my po box multiple times she never asked me to pay for it not once and I offered and I was always appreciative and I got my wallet stolen so I've had no ID I managed to get some ID together to be able to get my digital post office ID and that normally costs about $90 she gave me the receipt and it said no payment required I had the money sitting there for it as well and I am so absolutely above the moon appreciative of how supportive and caring she is as well as the other staff they are always asking how im going and hoping that things get better for me and honestly I can't thank them enough by far the best post office I have ever dealt with and I will definitely not be moving post offices at all I will be sticking with my local Ellen Grove post office for as long as I possibly can!

Extremely friendly Sharon at the counter. Best example of a customer service personnel in Brisbane hands down.

Fantastic customer service. Made passport photos and application a breeze and went above and beyond.

I went to collect my parcel today to this post office which is located in Ellen Grove, it was really nice customer experience that I had. Friendly staff and very clean post office. There is plenty of parking spot infront of this post office. All in all very convenient place.
Thanks

The lady who works here is sooo friendly and helpful.
I have never been to an Australia Post with such great customer service.