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Atlantic Pool Services

Address 17-21 Progress Rd, Burpengary QLD, Australia
Phone +61 7 3888 9977
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Saturday08:00-14:00
Sunday09:00-13:00
Categories Pool Cleaning Service, Hot Tub Store
Rating 4.5 24 reviews
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Atlantic Pool Services reviews

24
Sort by: date highest rated lowest rated most helpful
Lisa
17 August 2023 19:35

They do an amazing job. Brendan goes over and above. He explains things so well. I was new to having a pool and had no idea. He got me up and running with ease! A friend recommended them to me and I’ll be passing on the recommendation.

Scott
03 August 2023 20:46

I've been a regular customer of these guys for 3 years now. They always give excellent advice, great customer service and great products at very good prices. They also come out and service our pool and again just awesome all around!

Em McLean
16 February 2023 11:40

Tried to purchase chlorine from here. I had two approved chlorine containers from another pool shop, however they had no chlorine and suggested I try here. The correct stickers are on the container saying poison pool chlorine. The person there refused to fill my two containers as they didn't say "poison" etched into the bottle (see image for the bottle WITH chlorine). I explained they are correct containers, still refused. Ended up going to Neptunes pool care who filled them with out question. Very disappointed have lost some big money as e purchased a robot cleaner too. Will not return.

Neil
09 February 2023 16:43

Very helpful, staff no their stuff and their very efficient when you need parts for your pool

Marcus
25 December 2022 7:00

Went to Atlantic pool care Burpengary for some advice on old pool pump. The girls went out their way to help us find a solution. When we realised it couldn’t be fixed, they again went out their way to get new one installed that day as an emergency. The guy who came out to install it did a great job. A big thanks to the truly professional team! I could not recommend Atlantic Burpengary enough!

MICK
25 November 2022 0:23

I first contacted Atlantic Pool services when my 15 year old swimming pool pump was starting to have issues. They were quick to identify the type of pump I had (no longer in production) and an alternative. They ordered a pump for me. It was received quickly and was installed by Jay. He identified an issue with my cartridge's filter lid. Again 15 plus years old. I went down to Atlantic Pool services. They rummaged around the store and found an option for me. They are all very professional, helpful and super friendly. I wouldn't go anywhere else

Simon
11 June 2022 2:11

A very friendly family business that offers real advice without any hard sell.it's a refreshing change from my previous pool companies.
I am now a happy regular customer.

Liz
14 May 2022 12:21

Our house water pump died on a Staurday afternoon long weekend. Atlantic stayed open past closing long enough for me to drive 45 mins to their shop for the part we needed to keep water to our home. So grateful!

Gordon
17 April 2022 16:03

We have been regular customers of this store for as long as they have been there. My wife called in to purchase salt this morning but the staff refused to serve her unless she had a pool water test at the same time. We have spent thousands of dollars at this store only to be arrogantly brushed off and treated very poorly. Worst face to face service to a very loyal customer.

Heather
18 March 2022 10:27

Rang chasing down chlorine tablets for grey water system. Not only did they have it in stock, she put it away until the next day for me as I couldn't get in that day. Thanks

Linda
22 January 2022 9:14

We just had Jay over yesterday to check over our spa to make sure everything was in good working order. Jay tested the water, provided necessary chemicals and explained everything to us so we knew what to do to keep our spa clean and in good working order.thanks Jay, we really appreciate your help and good advice! Great service!

Helen
19 December 2021 4:44

Atlantic have been helping us keep our pool in shape for the last 5 years since we moved into the area. Jay came out at very short notice when we had a number of small issues all at the same time. He worked through everything methodically to make sure nothing was missed, fixed all the bugs in the system. Communication from the whole team was amazing. Highly recommend these guys to look after your pool.

Rob
26 October 2021 3:46

Hi jay was great help to let us know all the in and outs of our pool with heater he is very polite and knows all things about the pool i would recommend him to any job you woulld be 100% happy with his honestly thanks again rob and ken

Kathleen
28 March 2021 15:36

Very friendly staff, very good pool people. Nothing is to much trouble.
Would recommend to anyone with a pool.

Brenda
23 February 2021 1:09

I could not rate this company higher. They are always friendly, helpful and professional. They only sell you what you need and will try to help you fix problems rather than making you pay an unnecessary call out fee.

Jenny
25 July 2020 0:29

Wonderful service. Great customer service. So helpful when attend in store with questions. Also happy with the regular pool service technician Hayley. She is so wonderful and keeps the pool lovely year around.

Adriano
11 June 2020 3:09

Fantastic service and always very helpful. Had a pool pump problem and the team got it sorted for us fast. Great Local Business.

Petrus
01 April 2020 4:13

If you have a pool it's the only place to go with friendly staff and a good range of products at good prices

Damien
25 March 2020 6:44

Great people and so helpful. They have everything you need to get your pool in order as well as pumps and all the accessories needed.

Adam
03 December 2019 6:33

Friendly staff and have a wide range of pool products. (They also have Stihl power equipment now.). If they don’t have the pool bit you need they will happily get it in. They fill your chlorine drums while you wait. Can get quite busy Saturday and Sundays (in summer).

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