Absolutely Dental

Pretty terrible environment when I went in. Won’t be going here again. The only thing that made this practice what it was in my opinion was DR Nicole but I’ve heard she has gone elsewhere so I’m looking forward to following up on where she goes.

Just my experience and opinion.

Best dental team in Townsville. The admin team are very friendly and inviting to new clients, and the doctors are fantastic. Had all four wisdom teeth removed with no issues at all with the procedure. Will be returning for all major dental work.

The staff (especially Lauren) always make my children's visits to the dentist comfortable, fun and drama free. My almost 4 year old was thrilled with her first experience today and even more so for her amazing face art! Thanks guys!

Dentists are not the top of any place I'd visit but the team at Absolutely Dental actively do their very best to make your visit as pleasant as possible. DR Nicole is first rate and explains everything in relatable language and ensures the comfort of her patient is the top most priority. Absolutely Dental is THE standard for dentistry. Great work.

For years now I have wanted to fix my teeth but my extreme dentist fears kept me away. After being recommended to Dr Nicole I decided I’d go in for a consultation to see what options I had. Dr Nicole went above and beyond to make me feel comfortable and put my mind at ease from the very first appointment. It’s now been a few months since having my new smile and the confidence I have is unbelievable! I absolutely love smiling and I never thought I’d say that! Even through some complications Dr Nicole was phenomenal at making sure I was supported and safe through every single step. If you are unsure or scared about getting a smile makeover I promise you Dr Nicole will change your life ️ I’ve also seen some other dentists at the lakes practice and don’t have a bad word to say! Every member of staff is amazing to deal with and you can see how passionate they are!

This was the loveliest dental experience I have ever had. I’m traumatised by childhood dental experiences but I was warmly greeted by Trisha who noticed my tension, calmed me and took me on a tour of the practice. It does not feel like a dental practice! Then I met Dr Ali and his assistant Siena. They both made the whole experience as good as going to the dentist can be. They were both very professional and at the same time made me feel important and that they cared about me, while lightening the mood with chatting and a few laughs. I walked away from the practice with one of the best cleans I have ever had. Thank you to the admin staff and my dental team. Awesome job and I will see you next year.

Very friendly, patient, and skilled dentists. The place and staff have a very welcoming vibe and the assisting staff, Chantel and Chloe, were very reassuring during the appointment.

Fantastic time coming to absolutely dental! My assistant Britney was so kind. Will be coming again and bringing my son.

Absolutely Dental, The Lakes is an incredible experience from start to finish. Walking in you feel how beautiful and luxe the business is. Welcomed by their amazing admin team, you are given a tour of the facility and offered comfort items during your treatment such as neck pillow, blanket, Netflix and even a hygiene kit to freshen up your teeth beforehand. Tea, coffee and water all complimentary!
As a new patient they gave me a welcome pack with a water bottle and welcome letter. I was able to fill out my new patient forms in a private study nook which I was so impressed by!
All X-rays on-site, fantastic computer systems and very genuine caring health professionals.
I’ll definitely be back for sure!

Outrageous pricing! My Fiancé had a teeth clean, X-rays and check-up in Bowen for $150.
These guys charged me $555 for the same thing then discounted it to $295 as it was my first time, still double the price. Shop around!

The team at Absolutely Dental were fantastic and made my visit very comfortable. The greeting was warm and welcoming and was given a tour of the clinic as well as information regarding their Spa and other treatments available. I hope I have the correct name, Jacki, she was extremely lovely from the second I walked in to finalising the payment. I was given plenty of information regarding the clinic and a gift upon arrival as it was my first visit. Dr Miles and his assistant were understanding and accomodating to my current medical condition. The entire experience from beginning to end was outstanding. Highly recommend.

A big 'Thank You' to the Absolutely Dental team at Kirwan. As always you made my check up day smooth sailing with friendly customer service. 10/10 recommend!

As a first time patient, I found the admission process to be positively unique and patient friendly. The staff were professional and highly informative. The doctor seemed very knowledgeable and patiently explained the procedures and why they were required. He clearly is passionate about his work and very respectful of patients with dental phobia.

After years of avoiding the dentists due to a childhood bad experience I booked in at Absolutely after some friends said they were very caring. Glad I did as Trish the receptionist made me feel welcomed and Dr Joel and Tahlia did a fantastic job.

Dinesh Singham has lost his moral compass. My partner went in to have her teeth seen to and got some fillings then was assessed to have a further procedure I was only told would improve her teeth. Upon asking the nature of the procedure we were not given much information at all. Following this we spent more money on a “model up” of a finished product and was finally presented with a plan and quotation. I went to a friend who is a dentist for a second opinion and was informed that the plan was outrageous and proceeding with the dental codes would actually be dangerous and cause her damage. I went back to Dinesh for clarification and was told “if I am going to be pain then I can go elsewhere” he also exclaimed that he doesn’t look at the dental codes he was charging us for and did not intend to perform the exact work he had quoted. He refused to provide a revised treatment plan and arrogantly stated he would charge us that amount even if he did. This dentist was essentially charging us fraudulently for work that was unnecessary and for which he had no intent on performing. I was disgusted and saddened that he wasn’t even at all interested in repairing our customer relationship or restoring our trust.

Atmosphere here is wonderful!
Professional, caring service and a thorough conversation about needs.

Absolutely amazing experience from a very nervous individual. Welcoming environment immediately put me at ease and after meeting Dr Nicole, knew I was in very safe and capable hands. Only wish I would have booked in years ago, really looking forward to future treatments and getting my smile back

Travelling around Australia makes it hard to find service providers quickly when an emergency arises, especially those who you feel you can trust. And when a molar broke in half, yesterday, I found myself in such a predicament. I was so lucky to have struck gold when I found Absolutely Dental. They treated me like a VIP from go to woah! From the moment I walked in the door they were wonderfully kind and helpful, (I was already on crutches from a knee injury) and did everything they could for me. Dr Ali checked my damaged tooth and explained everything in detail and made sure I was happy and understood what procedure was necessary. He could have opted for a more expensive procedure, but didn't - whereas I'm sure other dentists I've visited in the past would have. The tooth was fixed and looks terrific and all the staff were fabulous. Special thanks to Dr Ali and Britney for your fabulous caring way and extra lovely nature. You are very special. I wish all dental surgeries were like Absolutely Dental!

I haven't been to the dentist in a very long time. When I walked into absolutely dental the staff were all amazing, greeted me straight away, all staff were happy and smiling and the building itself was beautiful did not feel like a dentist. The dentist who have worked on me so far have been amazing and reassuring during my visits which has put me at ease. I highly recommend absolutely dental. Will be staying with them from now on. Super happy.

Great service, staff very courteous, helpfull and they actually care about your well being. Highly recommend this dental surgery