1300SMILES - Mackay

Worst experience, had to book an emergency service as I was in chronic pain. Was in my appointment for not even a minute while dr Nicola starting clock watching. She was rushed and not interested in the slightest to helping me out.
Not even a 5 minute appointment and they expected me to pay $150. I'm disgusted with how unprofessional she was and will be using 1300 smiles again

Katrina is so amazing! Saved me thousands and probably a lot of pain by recommending whitening and filling replacement instead of veneers. She’s really fun and honest, and gentle! I have sensitive teeth and she was really mindful of my pain through every procedure. Teeth look white and natural, very happy!

Absolutely awesome, the dentist explained what he was doing, All staff are very friendly and helpful. I would recommend

After arriving in January 2021 in Mackay I was looking for 'good' dentist. In March 2021 I was given 1300SMILES - Mackay as a recommendation by a work colleague of my wife. I have always found going to a dentist challenging and I was with my last dentist for over 25 years. Therefore it took me nearly another 9 months before I decided to go to 1300SMILES - Mackay. I wanted a scale & clean and a filling needed to be replaced that I had lost in March 2021. I rang them on 16 December 2021 and secured an appointment for the next day - a Friday. I opted to have my filling replaced and had to come back the next day on a Saturday morning for a general check-up and clean & scale. On both occasions dentist and reception exceeded my expectations - they were not only friendly and professional but also very empathetic to my needs. I felt immediately very comfortable with the dentist - Dr Katrina - who was very competent and had excellent interactive skills. After these 2 appointments I not found my new and trusted dentist but the other members of our family decided to make an appointment in the new year for a general check-up.
A very pleasant experience with affordable prices. If you are in need of a dentist, 1300SMILES - Mackay is the one to go to.

23 May 2022
Further update:
After being told over 3 weeks ago that I needed root canal therapy I was not only anxious but also ridden by fears and I had to convince myself to come back and continue the treatment. And then Dr Sandliye came into play. She allayed my fears by being both empathetic and very gentle while at the same time showing a high degree of expertise.
If anyone needs any major dental procedure ask for Dr Sandliye at 1300SMILES-Mackay - and yes, 'she is the best'!

My son seen Allison today for a checkup and clean. Very happy with Allison, would highly recommend Allison. Very friendly, clean and professional. Allison helped Sam feel comfortable. Thank you Allisom

Our Dentist Leah was friendly, patient and set us at ease about all steps along the way of our visit. I would highly recommend Leah.

1300 smiles are exactly that! I've been multiple times and they have only ever provided me with the best advise and incredible RESULTS The Mackay staff are extremely friendly and listen to concerns and consult for 2nd opinions if needed from other colleagues.
I have never been disappointed
Thank you for my improved smile

After arriving in January 2021 in Mackay I was looking for 'good' dentist. In March 2021 I was given 1300SMILES - Mackay as a recommendation by a work colleague of my wife. I have always found going to a dentist challenging and I was with my last dentist for over 25 years. Therefore it took me nearly another 9 months before I decided to go to 1300SMILES - Mackay. I wanted a scale & clean and a filling needed to be replaced that I had lost in March 2021. I rang them on 16 December 2021 and secured an appointment for the next day - a Friday. I opted to have my filling replaced and had to come back the next day on a Saturday morning for a general check-up and clean & scale. On both occasions dentist and reception exceeded my expectations - they were not only friendly and professional but also very empathetic to my needs. I felt immediately very comfortable with the dentist - Dr Katrina - who was very competent and had excellent interactive skills. After these 2 appointments I not found my new and trusted dentist but the other members of our family decided to make an appointment in the new year for a general check-up.
A very pleasant experience with affordable prices. If you are in need of a dentist, 1300SMILES - Mackay is the one to go to.

Thank you very much to Kat for today, for making both my girls who were extremely nervous about the dentist feel at ease. You have made the experience enjoyable and easy for them. Such a different experience for them then what they have had in the past. You would not believe how great it feels to have the reassurance there are dentists out there who care and make sure the kids want to come back.
Thank you again!

We love Dr Nicola, she’s always so calm and gentle with both my young girls. Great experience for myself and the kids for many years now

Excellent service from very dedicated staff. My dentist Dr V J is the consummate professional who is very caring. Highly recommend this practice.

Nicola was very professional and friendly. Made an otherwise painful experience bearable. The nurse and admin ladies were wonderful too. Thank you.

Amazing experience with sapriya, could not recommend her more 10/10 this is now my regular dentist

Dr Nicola and staff did well to help me feel comfortable. Not an easy thing to do for a dental visit. Professional and courteous throughout.

Dr. Supriya made me feel really comfortable, She was so gentle, thorough and caring. Explained everything to me in detail and was easy to talk also gave me great advice of the next steps I should do for my dental care.
Thank you Supriya for your professionalism and taking care during the entire process.

Would highly recommend!

I am so grateful for the dental treatments that I’ve received from 1300SMILES - Mackay. Dr Katrina and her colleagues are true professionals with the work that they do. Friendly service with the smile. Highly recommended.

Never had problem at 1300smiles, great stuff and do some great work to make me smile for my wedding last year

I like this Dentist
Care, pricing, simplicity and always checking your comfort levels

Friendly staff

I went to this place yesterday and it was absolutely awsome. I have not a single bad things to say, the doctor was so professional, awsome and lovely, all the staff were sensational. It was a fantastic experience all round, and thank you for helping me smile again Dr Singh your amazing.

Katrina is great at her job, I’m nervous about dentists but she always makes me feel safe and calm. She works quickly while keeping up the quality. I recommend her for sure.