Palm Court Kookaburra Backpackers

Is there a negative 5 stars? Hands down the worst, most disgusting, filthiest place I've ever stayed.

I booked a room over phone with them. The female I spoke to over the phone was very courteous. The rooms however were filthy, there were about 50 small cockroaches in front of me and then there was a fridge that was not working which was full of them. The room looked unclean and shabby, with bedsheets being dirty and they were charging 120 bucks for it. They offered me another room but when I checked that one, it was no different either. I complained about it and they refunded my money without dramas, so that part was alright. There is a swimming pool that looks more like a pond with disgusting stale water. This place should not be open as it does not meet the basic hygene standards. Guys please check the rooms before booking.

I stayed a few weeks ago mattresses are torn and terribly stained all need to be replaced, sheets and pillows are old and stained too. Pillows have a bad smell.rooms have a bad smell some smell of smoke.the kitchen most appliances don't work and the fridge is corroded on the inside a clean won't fix it pool was green. The managers customer service was excellent but just can't stay in these rooms.

I stayed here a few times in the 1990's. Last time in 1998. Was traveling in Australia for a few months. Stayed here like 4 weeks or so.doing some stick picking lol. The manager was a girl, very friendly. Wonder if she still works there. So 5 stars from me.

Beds were old in dorms like the stuffing was coming out you can feel the lumpy springs, after hours caretaker was a two faced pig. Wifi didn't work that good in rooms. Aircon didn't work effectively, cleaning wasn't that good. Kitchen old worn bit grotty. Caretaker likes picking on others he didn't like. Bit of a redneck place where the less fortunate with mental health issues get discrimination. The place should've been closed down by health standards. Shame on the owner, quite shameful

The management is nasty, the place isn't that clean, of all backpackers palm Court is the worst place, it should be legally closed down. Shame on the owner. Palm Court is a disgrace on how some people get treated.

Good rooms for their prices. We stayed in a freshly renovated room which was nice. Lovely service from the staff too.

Try Travel North If you want to have a once a life time experience in Northern Australia. I had a wonderful experience all thanks to them for being the ultimate tour and accomadation specialist in Katherine.

Holes on the walls, they don't change the sheets when a customer leaves or bother to take them out of the room.
The only positive thing is that has a roof and air con. The rest, terrible. Wouldn't come here again even if it's
free. If you are passing through this town I would say a roadhouse has better bathrooms! Don't waste your money or time here. It's not worth it even for one night. After posting these the woman working at the hostel called the other hostel so they don't give us accomodation that night. That's the kind of people that works there, the one that don't like the truth to be told. Never coming again to Katherine.

The location is great, close to the shops and main street. Staff were very friendly and accommodating, which made the stay bearable. The pool was also refreshing on a hot day.

Unfortunately the room felt old and unmaintained. The lockers appeared bent and broken, the fridge didn't work, and the aircon and fans were pretty noisy. The other guests also made us feel a bit uneasy - we discovered in the morning that one had attempted to break into our van, and was later arrested for disorderly conduct.

Coco's Backpackers is a reasonable (if not a little old) alternative for those on a budget. Otherwise spend a little more for a cabin at Riverview Tourist Park, which, while slightly further from town was far nicer and close to the great Hot Springs.