DoubleTree by Hilton Hotel Esplanade Darwin
Address | 116 Esplanade, Darwin City NT, Australia |
Phone | +61 8 8980 0800 |
Website | www.hilton.com/en/hotels/drweddi-doubletree-esplanade-darwin |
Categories | Hotel, Banquet Hall, Conference Center, Event Venue, Wedding Venue |
Rating | 1 1 review |
Nearest branches Hilton Garden Inn Darwin — 122 Esplanade, Darwin City NT Hilton Darwin — 32 Mitchell St, Darwin City NT DoubleTree by Hilton Hotel Alice Springs — 82 Barrett Dr, Alice Springs NT |
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Similar companies nearby Mindil Beach Casino Resort — Mindil Beach, Gilruth Ave, Darwin City NT Mantra on the Esplanade — 88 Esplanade, Darwin City NT Mantra Pandanas — 43 Knuckey St, Darwin City NT Ramada Suites Zen Quarter Darwin — 6 Carey St, Darwin City NT |
DoubleTree by Hilton Hotel Esplanade Darwin reviews
1 I was staying in Darwin for work and arrived after a big day so wanted a hassle free check in. I checked into my room and there were marks all over the bed. I was slightly annoyed but thought it could easily be fixed. I called reception and they moved me to another room. I walked into the other room and there was somebody’s dry cleaning on the table, the cupboard door didn’t shut and overall not clean.
I was really disappointed and ended up deciding to move hotels at 7pm at night. I then had to wait as the staff chatted and was told to sit while they worked out whether I could get my booking fee back. There was a brief apology from an embarrassed receptionist but nothing from the manager. I had a really heavy bag and had also been lugging it around throughout the ordeal with no offer to help. I never ever write reviews but this really shocked me. Would never ever stay in this place. I wish I got more photos. The receptionist actually took photos of the marked bed.