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Westpac Branch/ATM

Address 31 Willoughby Rd, Crows Nest NSW, Australia
Phone +61 2 8424 8144
Hours
Monday09:30-16:00
Tuesday09:30-16:00
Wednesday09:30-16:00
Thursday09:30-16:00
Friday09:30-17:00
Website www.westpac.com.au
Categories Bank
Rating 2.4 14 reviews
Nearest branches
Westpac Branch and ATM — 100 Miller St, North Sydney NSW
Westpac — 138-140 Longueville Rd, Lane Cove NSW
Westpac Branch — 425 Victoria Ave, Chatswood NSW
Westpac Branch Balmain — 274 Darling St, Balmain NSW
Similar companies nearby
Commonwealth Bank — 99/101 Longueville Rd, Lane Cove NSW
ANZ Branch North Sydney (116) — 116 Miller St, North Sydney NSW
NAB branch — 10/14 Willoughby Rd, Crows Nest NSW
Commonwealth Bank Mosman Branch — 862 Military Rd, Mosman NSW

Westpac Branch/ATM reviews

14
Sort by: date highest rated lowest rated most helpful
Michael
26 May 2023 13:03

Lynette and the other team members were very helpful in sorting out some issues with my account. Will definitely go back for more help if needed.

Milan
30 March 2023 21:02

Understaffed. Waiting time is usually long. Most of the times there is only 1 teller available.
Staff are good though.

Soheila
29 January 2022 18:37

Worst service ever, staff doesn't care
About customers. Long wait, poor
Service, totally waste of time. BUT
Of course all these falling quality cervice
Has happened under new management. (Since Two
Years ago.)

Simon
03 December 2021 10:32

The brunch made a mistake and I had to waste hours to get them to fix it. Very disappointing service and issue still not fixed.

Dominik
23 April 2020 4:48

Simply never had a better Banking experience than with Felix! He was verry kind and informative. Won't hesitate to come back here for all my banking needs.

Jenny
21 April 2020 13:50

Bank filed a documentation that should only take a week to process; after 3 weeks, I had to chase up their work, only to find out the BANK MADE A MISTAKE and filed the document incorrectly, and that no one had followed it up for 3 weeks! When I spoke to the bank's branch manager, he LIED TO MY FACE, saying the document normally takes 5-6 weeks to get processed! After this ordeal, I got no apology whatsoever from them. They have NO CUSTOMER SERVICING SKILLS at all!

percy
05 April 2020 7:47

Worst customer service ever! Dont ever deal with Vienna Ma she is the worst loan manager out there only cares about how much money bank gets not caring about the customer!

Gerard
29 May 2019 21:30

Useless. Despite having power of attorney documentation the branch makes something which would normally take 30 seconds, a 30 minute ordeal with no outcome. 2 months prior i walked into another branch and was out in 5 mins. Won’t waste my time here anymore

Colin
08 March 2019 12:34

Worst service ever.stuff are unwilling to listen and resolve my problem.typical that's not my job. I don't care attitude.

Aaron
26 May 2018 15:21

Have been dealing with Vienna to secure our home loan and it has been such an easy process. We previously banked with NAB until we met Vienna who goes above and beyond for us with service and prompt communication which has made this process so easy and stress free! I can't speak for the other reviews on this page however I can highly recommend Vienna for anything loan related.

Shane
14 March 2018 14:06

Dreadful place. Arrogant and unhelpful staff with a primary objective of “just get rid of them”

Alex
28 December 2017 19:47

Don't bother calling the landline, hardly anyone answers and when they do - they don't pass the message on to the one person you've been chasing all week. No sign of them wanting our business.

David
19 September 2017 19:05

Just make sure you turn up before closing time! The Manager wouldn't make eye contact with a me 3min past 4pm.

Adam
20 June 2017 14:29

Had to do a fair bit of branch banking after my mother passed as executor of her estate. Vatche in particular was very helpful and understanding in making it all as painless as possible.

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