Westmead Medical Centre

Highly Appriciated for good doctors for their treatment and quick response. No need to wait for longer time.

Was a terrible experience, hardly had any knowledge and equipments to help out on my condition. Total waste of time

I made a Covid vaccination booking for my kids, and when we got there, they just told us that no one was available to do the shots. The nurse wasn't there, and The GP didn't want to do it. And the attitude of the receptionists. So passive and unhelpful.

The team (doctors and receptionists) are great. They are very polite and will guide you in right direction.

I found they very friendly. My GP, Dr Madan is very kind and helpful. He listens to my each and every complain very carefully and tries his best to solve as early as possible.

Worst experience. Dr. Madan is the most unprofessional GP that I have met. We waited for 1 hour only to finally decide to leave. Never going back there.unprofessionalism of highest level.

Update 21/06. I will be filing a complaint against this medical practice in Health care complaints commission. This practice has no empathy for it's patients. They referred us to an imaging clinic to get a wrist X-ray done. We got an appointment after 2 days to get the consultation done again with GP. Waited for an hour as stated above and we decided to see another GP. We went to the imaging clinic and they only gave us report saying they X-ray films have been sent to this medical center. I called these guys today asking and they are still insisting that they can give the films only after consulting the doctor. I said we need them today. Receptionist put us on hold and said they haven't received any film from imaging center. They why were you insisting since yesterday that we should see the doctor first? I threatened to file a complaint and after calling them 15 mins later, reports are supposedly ready. No empathy for their patients. Taken for granted. Will definitely file a complaint against these guys in HCCC.

Dr Madam is a whimsical and rude. Once while I was still talking he opened the door for me to leave. Even after booking an appointment he make you wait for an hour. There were times, I had tele appointment booked with him and he just never called. He should retire.

The worst experience of my life. It is run in a poor manner. Waited for 1.5 hours even after having an appointment, and then when my turn came in Doctor decides to send me to nurse and call in someone else. Had to wait another 15 minutes and then left without seeing doctor. Never returning.

Dr. Manmit Madan was very unprofessional and unethical. He is not attentive/ good listener and is always in rush to chase the patient out. He is not ready to explain to patients regarding the diagnosis, instead he explains it to his colleague.

He is always on phone during every consultation. He made us sit in his cabin and went out. He made us to wait for very long time. He explains half of the things in the corridor in front of other patients and doctors.

His behaviour towards ladies is extremely bad. He forgets his profession and ethics towards ladies.

Consultation has to be inside the doctor's cabin and not in the corridor. A doctor needs to be a good listener and must have patience to listen to their patients.

I would not have given even a 1-star rating for him, but I'm not able to post this without giving a 1-star rating.
I'll never recommend him to any one.

We consulted with doctor Madan Manjeet yesterday evening. He was very arrogant, unprofessional, entitled and generally seemed uninterested in treating patients. The worst experience we have had so far in seeing a doctor. Not even in India I have seen such rude doctors.

Generally, we have had a very good experience in the past with Westmead medical center. Yesterday was the first time we had such a bad experience.

Book an phone consultation but he refused to take new patient after the appointment and doctor communicated very rudely
Very disappointed about the service

Very good experience. Dr Madan was first to call and check status of baby on after hours. Most of go doesn't care what happens when you leave clinic

The doctor was touching their phone, keyboard and printer then he touched my eye for examination and after that he cleaned his hands. Never again.

Very rude and unprofessional doctor I have ever seen. He didn't let me finish describing my problem and told me to have Ayurvedic medicine which I don't believe in. I went there only because I saw 4 star rating. Please avoid going to that medical centre and save your time.

Aditi - She is very helpful and patiently listened what was my problem and suggested what will help to recover from pain in all the angles.
More friendly and I felt very light when I was talking.

I recommend her and thankful to her.

The receptionist and support staff were friendly and considerate. I however found Dr. Madan patronizing and controlling. Patients can find this uncomfortable.

Pathetic experience. Dr Madan diagnosed my kid with a condition that definitely required antibiotic treatment which I was unaware off. But instead he asked to continue using panadol. The kid kept falling sick every other week as the condition relapsed. Went to another GP and finally got the right medication. The kid had to suffer for a month.
Looks like the arrogance is not worth it.

Dr Madan one of the best GP, I would say, very professional and friendly. He really goes to the details of the problem, till the time you are not fit and fine back.
The staff at Westmead is also amazing no waiting and friendly.
Great to be there always.

The staff is really friendly and supportive. I started visiting there when I migrated to Australia almost 3 years ago and the staff was really supportive in walking me through the steps and process.
Dr Madan is an amazing doctor, really professional and very helpful.

A good facility, don't have to wait long for check-ups. Had a misunderstanding which was quickly resolved, thanks to the receptionist. Would recommend this clinic to everone.