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Victor Glass Service

Address 643 Pittwater Rd, Dee Why NSW, Australia
Phone +61 2 9971 9048
Hours
Monday07:30-16:00
Tuesday07:30-16:00
Wednesday07:30-16:00
Thursday07:30-16:00
Friday07:30-16:00
Saturday08:30-11:30
Categories Glass Repair Service, Glass and Mirror Shop, Shower Door Shop
Rating 3.9 23 reviews
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Victor Glass Service reviews

23
Sort by: date highest rated lowest rated most helpful
Deanne
07 July 2023 2:07

Replaced the glass in a window for us. Very happy with the one day turn around (most other companies had a week lead time), the competitive pricing and the service with a smile. Highly recommend. Thanks again guys for getting our window fixed quickly before we went away on holidays!

Phil
18 June 2022 22:51

Used them a few times now, easy to deal with and very helpful and reasonably priced. They are my go to for glass.

Fiona
08 March 2022 17:41

Very happy for a fast turnaround for a custom job of tempered glass. They let me know as soon as it was in, a professional job and great price.

Andreas
01 July 2021 2:25

If you're looking for friendly good old fashioned service and good quality work, that's the place to go.

Christian
24 June 2021 22:07

I've used Victor Glass twice now. I've found them to be professional, good value and very quick turnaround compared to the competition when I initially was getting quotes. The genteman who installed my new home window most recently (I think his name was John) was friendly, on time and did the job very quickly. I will absolutley use them again next time I'm in need!

Tim
11 March 2021 17:29

Was recommended Victor Glass and they didn't disappoint.
Great service and responsive and good value.

Liam
27 November 2020 6:38

We needed a small piece of glass for something and dropped in on the way past to task if we could grab one of their scrap pieces. They were very friendly and helpful, cut it to size and polished the edges for free. Very generous of them to help us out

Dave
15 September 2020 12:34

I've been going to the boy's at Victor Glass for 30yrs now, If I need glass cut and supplied asap. This is the best place.

Simon
26 September 2019 9:50

Terrible customer service. Been to Victor Glass twice, first time it was ok, ready on time. Second time, I am still waiting to get a call back to pick up my order. The receptionist was rude and seemed really stressed (not my problem). I've asked for a medium-sized glass to replace a broken bathroom piece, he's said few things that had nothing to do with what I've asked and didn't want to get the glass for me (which would be ok, if he said so I would've walked out and thats it). So after 5 minutes of talking, he's asked my mobile and said he was going to order and it would be ready in about a week. It has now been almost 2 months since I've been there, no calls, nothing. I've only waited for about 2-3 weeks and went with another business.
Gold tip: The company should really invest in better staff to deal with customers, reviews aren't looking good at all - Only gave 2 stars because the first time the service was ok.

Belinda
14 April 2019 8:19

Nice enough when they bother to show up. Worst customer service I have come across in a long time. Hopeless at returning a phone call and seem unable to send an email. I was all set to go ahead but I'm still waiting for my email quote but after six weeks I don't think it's coming. I've since used Palmers Glass and had my installation last week.

Andrew
05 October 2018 1:19

Make an appointment then ring up 45 minutes late to say can't make it. SHODDY. Only getting one star cause cant post zero.

michael
29 August 2018 17:33

The bloke i saw is a complete tosser. My drivers side truck mirror was smashed so i went & saw them. The guy started ranting about other things that had nothing to with replacing my mirror. He said i had to take it off the truck so they can fit it. Fair enough but without the tools to do it you would think they wouldnt mind but no. Not customer friendly. Dont wast your time or money. They don't deserve tour business.

vella
05 January 2018 21:27

I have recently engaged with Victor Glass for a new glass panel (shower screen). They were most professional and were able to work around my restricted availability. I will use them again.

Brett
18 December 2017 19:30

I have just used this company and the service was second to none. Their prices for new car mirrors were less than half of that on the internet. A prime example of why we stay local. Thanks guys will use you in the future and recommend you to my customers.

Christopher
06 November 2017 22:14

The lady was brash and rude over the phone, and hung up on me when I asked if they could match the price.
If you're overpriced and aren't able to match other competitors, you could at least be civil and polite about it.

Charlie
04 November 2017 6:30

"These guys are great - I always see them with any glass or window repairs because they are cheap and fast.

Daphne
25 October 2017 7:16

I HAVE USED VICTOR GLASS AND THEY HAVE BEEN VERY GOOD TO ME PERSONALLY AND AS THE INSTALLATION OF THE GLASS IN MY SHOWER AREA

THANK YOU STUART AND VICTOR GLASS i COULD NOT OF GOT BY WITHOUT YOUR HELP

Harold
17 October 2017 16:39

Victor Glass was a godsend when I was renovating my bathroom. I really wanted a frameless shower screen, and these guys had very affordable and quality products. Thank you! "

user
23 September 2017 8:56

I took two large complex templates to Victor for laminated glass.
The glass fitted well and their price was very reasonable.
James L.

John
21 September 2017 2:10

These guys don't muck around, have fair prices and know their glass.
They fixed a large old cracked deteriorating aluminum framed window for me fast.

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