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TrustTel

Address 81B North St, Nowra NSW, Australia
Phone +61 1300 967 108
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.trusttel.com.au
Categories Telecommunications Service Provider, Cell Phone Store, Internet Service Provider, Telecommunications Equipment Supplier, Telephone Answering Service
Rating 5 28 reviews
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TrustTel reviews

28
Sort by: date highest rated lowest rated most helpful
Leonie
31 July 2023 6:31

TrustTel have been looking after our business for a number of years and recently assisted our move into new premises, new phones, headsets, internet, firewalls you name it, they did it and all with ease and professionalism and great follow up.

Julie
03 July 2023 6:08

TrustTel is a very professional and friendly business to deal with. I would highly recommend their services. They installed our new phone system in our office with excellent service.

Joe_Jitsoo
14 June 2023 10:56

TrustTel exceeded my expectations with their outstanding service. When I reached out to them to improve my internet speed, their friendly and attentive customer service team swiftly arranged for a technician to visit.

I was completely unaware that I had access to NBN to the house. My (then) current telco had no problem charging me, but throttling my speeds to sub 40s.

Thanks to Ben and the TrustTel team, I'm now paying the same monthly fee, but my speeds have at least doubled and near tripled. Had I not reached out to the team, I'd have no idea that I had access to these kinds of speeds!

Kym
11 June 2023 8:26

We use Trusttel for our phone services across multiple locations in the Shoalhaven and further afield. The service, knowledge and pricing are second to none. If you need business phones, phone systems or NBN and are sick of the big Telcos look no further than Trusttel - the best phone company in Nowra, Shoalhaven, Illawarra, the Highlands, Canberra, Sydney and band beyond by far.

Lauren
19 April 2023 1:31

Our business has used Ben and his team for many years and we could not possibly recommend them high enough. They are efficient, knowledgeable and compassionate experts.

Nathan
09 October 2022 3:32

Shoalhaven Occupational Therapy would like to thank Ben and Liam from TrustTel for their quick response and quality of service. We reached out to Ben looking for an urgent solution. Ben was able to organize our NBN to be connected and install a new phone system within a couple of days. Ben was very easy to deal with and has a wealth of knowledge recommending a solution that would meet our needs and budget. Installation day was easy. Liam went out of his way to work around our busy office. His attention to detail is second to none and took the time to ensure our staff understood how the new phones work.

Jordan
16 July 2022 10:52

I currently work for TrustTel as a Telecommunications Technician and I love it, considering when I first started I had not worked in telecommunications at all. Ben and the Team are informative and gave me the opportunity to grow and build my skills and experience with telecommunications. They give the opportunity for both employees and customers to ask questions and get answers which are easy to understand!

Callala
16 February 2022 9:47

We have been pleased with our dealings with TrustTel. Ben & the Team are knowledgable, easy to communicate with and quick to help solve any problems that arise.
We have no hesitation in recommending TrustTel.

Debra
15 February 2022 4:10

Ben and the team at Trustel are the best. I wont say there have been no issues, however they are remedied quickly and professionally on the rare occasions they occur. Thoroughly recommend you switch to their services.

JERVIS
09 February 2022 5:16

Ben and his team at TrustTel are always reliable and prompt. They have always responded quickly to any IT issues that we encounter. Highly Recommend.

Michelle
07 February 2022 8:04

I can't fault TrustTel at all. Everything about this company is A+. From excellent phone reception to fantastic packages at the best prices and phenomenonal customer service. I'm so glad I found TrustTel and I don't see myself leaving anytime soon. Thank you.

Ray
26 January 2022 1:27

The team at TrustTel are great to deal with, easy to contact and prompt with any requests we may have.

Julie
24 January 2022 2:49

TrustTel is a very professional and friendly business to deal with. I would highly recommend their services.

Glenn
20 December 2021 18:43

We have been using Ben and his team from Trust Tel for a number of years with our Business and home. Being owners of a local small business we need to make sure our communications are always running smoothly.
Ben and his team are highly efficient and reliable in the service they provide, and we would highly recommend them to any other business or personal colleges. Great work Ben.

Brad
27 January 2021 13:48

I have been with TrustTel for a number of years now, I have found the whole team to be trustworthy, highly professional and competent. I highly recommend them.

Cathy
10 January 2021 21:18

“We recently used TrustTel to update our current phone system as it wasn't sufficient for the requirements of our busy, multi-doctor medical practice. From the start, Ben was excellent to deal with, we had multiple incoming lines that we wanted different answering options for each. Ben and his team were able to come up with a solution that enabled our practice to operate efficiently and effectively, even being able to adapt and work with us as issues arose or our preferences changed. They arranged the changeover from our old system with no loss of service to us which was very important to our office.
The after sales service has been just as good with an immediate response to our requests and even working with us through the recent fires and floods and being able to log in remotely and update our system and messages as we required. TrustTel has proven to be highly knowledgeable, reliable and trustworthy and I would not hesitate to recommend Ben and his team to any business that is looking for a communications provider or new telephone system”

Cathy
30 May 2020 4:15

“We recently used TrustTel to update our current phone system as it wasn't sufficient for the requirements of our busy, multi-doctor medical practice. From the start, Ben was excellent to deal with, we had multiple incoming lines that we wanted different answering options for each. Ben and his team were able to come up with a solution that enabled our practice to operate efficiently and effectively, even being able to adapt and work with us as issues arose or our preferences changed. They arranged the changeover from our old system with no loss of service to us which was very important to our office.
The after sales service has been just as good with an immediate response to our requests and even working with us through the recent fires and floods and being able to log in remotely and update our system and messages as we required. TrustTel has proven to be highly knowledgeable, reliable and trustworthy and I would not hesitate to recommend Ben and his team to any business that is looking for a communications provider or new telephone system”

Michael
27 January 2020 1:24

TrustTel provides an exceptional and professional level of service for our 4 stores. The passion and commitment to providing the best customer service is why they will remain critical to our business success into the future.

Jon
11 January 2020 14:59

I have been a client of TrustTel for many years now, and every time I require service TrustTel is prompt and efficient. Highly recommend them to anybody who is looking for a telecommunications supplier that cares for their customers

John
06 January 2020 15:04

Been working with Ben for just under 8 years, and been with TrustTel for nearly 15 months now. Pricing is competitive with the big guys, and dealing with a smaller team seems to eliminate hour-long calls trying to get something fixed! Have always found the team happy to help with any issues we've had. Great job guys.

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