Topsail Insurance Pty Ltd
Address | Shop 1/4 Aerodrome Rd, Maroochydore QLD, Australia | ||||||||||
Phone | +61 1300 727 324 | ||||||||||
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Website | www.topsailinsurance.com.au | ||||||||||
Categories | Insurance Broker | ||||||||||
Rating | 4.9 68 reviews | ||||||||||
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Topsail Insurance Pty Ltd reviews
68Topsail helped us with insurance cover halfway around the world. They were great to deal with and made the headach of navigating insurance companies a walk in the park. I would highly recommend their services.
I found the experience of interacting with Topsail Insurance very easy. Leah Morse was very supportive in responding to my questions promptly and helpfully. Topsail was also the best priced insurer, for the same level of cover, compared to other insurers I inquired with. Topsail will certainly be our first option for reinsuring our boat.
Rob and his team at Topsail were great when we made our insurance claim. They listened, acted quickly, kept us informed and made any requirements by the Underwriters very clear so the communications were spot on and avoided any delays. When you have had an unexpected experience and damage to your boat, having honest reliable assistance is a welcome relief. We gladly recommend any boat owners to insure with this company.
Daniel Groves at Topsail has been so good to deal with right from the beginning. Very efficient and friendly. Thank you
An absolute pleasure to deal with Topsail who identify precisely what the customer needs and then tailor a solution to meet them. Very happy to switch to a more personal insurer at a lower premium than I expected.
My wife and I used Topsail Insurance for travel insurance while chartering a bareboat in the Whitsundays, when many other companies won't provide cover for this type of travel. They are easy to deal with and offer a fair priced premium for the assurance of anything going wrong. We will definitely use them again when chartering yachts in the future.
Topsail have been fantastic and professional at organising insurance policy’s all the way from the Caribbean to Australia for me over a 5 year period. Daniel is always very quick at responding to all enquires I have and nothing is ever a bother. I strongly recommend their services.
Topsail was phenomenal throughout the whole process. Their director Dan was very helpful and patient with all my questions (I'm a new boat owner, so I had a lot of questions) and he helped me out with thorough explanations and with getting me the best quotes. Their response time and communication were great. As with any insurer, we hope we never need them, but if I do, I'm confident they will be just a phone call away to help out.
Topsail was amazing to deal with during the entire process.
Their director was extremely responsive, patient and helpful. I am very happy with the service so far and I am confident they will be helpful in case we ever need to use the insurance. Highly recommend!
We were referred to Topsail by a fellow Australian cruising overseas when we reached out on social media. Our present insurance costs had continued to rise while coverage actually decreased! Daniel from Topsail was polite, efficient and explained everything very thoroughly and did his best to meet our insurance needs at a competitive rate. We’ve switched to Topsail after 9 years with our former insurer and look forward to a long and happy relationship with Topsail going forward.
We have been with Topsail for 4 years. They have been friendly and efficient to deal with. Not the least of which is that they found us insurance that allows us to change our rigging from stainless steel to dyneema which was great.
It was a pleasure dealing with Daniel Groves at Topsail Insurance, Australia. The process was efficient, and we felt he was on our side. The evaluation process was detailed and covered our needs well, with the result being a comprehensive and competitive insurance cover for another year of sailing in the Mediterranean.
We hope never to need the insurance, and care for our boat as if it is uninsured, but having full cover for a realistic replacement value is reassuring.
In sharp contrast to another company who came back to us with a very tired, basic charter spec boat they found online, and advised that in the event of a claim, that would be considered 'like for like' to our fully optioned-plus, like new, 'owners version' boat, we have confidence that Top Sail will look after us if ever needed.
Topsail have been very helpful and have offered great service. They insured my 50 year old yacht when the main players wouldn't touch it. Thank you!
Very happy with Topsail,
Daniel got me a great deal and were easy to work with.
Thanks guys!
I have an older, more classic yacht and fully appreciate the personal level that Topsail has gone to in acknowledging that she is very well maintained and deserves full coverage. Thanks to Daniel, and earlier Cathy, for your consideration and great customer service.
Now our 4th year with Topsail. Very pleased with the service they provide, comprehensive insurance for our 40ft sailing cat.
Annual premiums and coverage provided way better than other insurers we have consulted.
Also very easy to phone discuss the various options and alternatives available, the Team seem very knowledgeable and supportive.
Cannot comment on claims support as we have not needed, however have had quite positive feedback from those who have.
We are recommending Topsail to our boating friends.
Many thanks to Topsail’s Erik and Daniel for their clear and prompt communication as we tacked neatly through the process of linking yacht, owner and insurance in the best possible way.
We have been insured with topsail for 5 years and base on our experience would highly recommend them. Every interaction with them has been fair, efficient, simple and positive. We have always felt confident and safe having our boat insured with them.
We have been with Topsail for 3 years now and when we needed them most they were there for us. Rob from Chatswood Sydney provided the absolute best customer service one could expect. To us Topsail equals 100 percent customer satisfaction. Thanks again Rob
Reasonably priced & a lot easier & professional to deal with than other insurance companies