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Top Secret Imports

Address 51 Forge St, Blacktown NSW, Australia
Phone +61 2 9622 2333
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.topsecretimports.com.au
Categories Engineer, Importer, Used Car Dealer
Rating 4.7 59 reviews
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Top Secret Imports reviews

59
Sort by: date highest rated lowest rated most helpful
Rodney
19 October 2023 1:48

Very professional and efficient company.
I found Yasmin from Top Secret Imports to be exceptional to communicate with, so helpful with all my compliance needs, I highly recommend contacting them and they will get your job done.
Thanks again.

Prehan
28 August 2023 6:40

Good service and always willing to help! They sell good cars and are honest! If something is wrong they will tell you.

andrew
29 July 2023 11:52

I brought in a TVR Chimera which hit a snag on route with the change in regulations. The car got held up for over a year. TSI held the car for the year, looked after it, kept pursuing the Gov' Departments and kept me informed throughout. Immensely frustrating for both TSI and myself however they stuck with it and got it through the compliance. Can't recommend TSI highly enough!

Rick
25 July 2023 15:28

BRILLIANT, OUTSTANDING & ATTENTION TO DETAIL.
A big thank you to Jack for his solutions regarding a vehicle carrier for my imported Hiace, Never have I experienced a "Can Do" attitude as Jack illustrated from TSI. You guys at TSI are absolutely the best & thank you for making life easier at my end.

ABOVE A 5 STAR RATING

Tim
17 June 2023 9:12

Finally found what I wanted. Thanks to Graeme was flexible enough to provide me a test drive given that I just popped up on Friday without booking or appointment. They fixed a minor issues and released the car. On Monday I drove away on a purchased car. All fair and all transparent. Thanks guys, good job.

Jason
06 June 2023 14:22

Special thanks to Jack from TSI for compliance and registration of my recently imported 2000 Toyota Crown Majesta. Jack and his team have kept me up to date from beginning till the end, which I really appreciate. KC from operations team has been super helpful too on the day of picking up the car. Thank you TSI team!

David
25 February 2023 18:17

I’ve used Top Secret Imports twice over the years for bringing in 2 Nissan Leafs from Japan. I’ve found them consistently good and knowledgeable on the process, and would use again if I buy another car overseas.

Mack
09 December 2022 23:29

Thank you so so much for all the assistance in the compliance and registration process:) All is complete now and am one happy owner:)

Caitlin
14 November 2022 6:13

Great experience with top secret getting my imported car registered for Australia. They made it a mmooth and simple process for me.

David
09 April 2022 9:02

It hasn't got a public parking spaces specially in the morning and after school so massively crowded.

Andrew
24 March 2022 19:56

Top Secret crew helped me complete the compliance and registration process for my Vellfire Hybrid 8-seater van. They know the regulation and process very well, and provided timely updates through the pandemic. Graeme is passionate about imported cars and always shows his patience and great customer service. His timely and continuous support helped me complete the registration interstate on time before Xmas. Thank you mate

peter
31 December 2021 13:18

TSI handled the engineering and registration on my personal import from Singapore to Sydney.

Jack and his team did an amazing job getting the car from Customs to me before Xmas.
Jack was very proactive looking for ways to speed up the process, and in doing so saved me thousands on a hire car. And he kept me in the loop throughout despite being a busy time of year.

I can’t thank him and the team enough and would highly recommend them. Six Stars!

My only regret is not getting in touch with Jack sooner to get his experience and thoughts on the best car to import.

Sundeep
04 November 2021 3:01

Top Secret were an absolute pleasure to deal with. The entire team were professional, efficient, great communicators, had very solid product/service knowledge and are just all around great people. 100% customer satisfaction guaranteed - Top in all aspects and there's no secret about that! I'm one very happy customer and I highly recommend Garry & Jack and the team at TSI.

Margaret
30 October 2021 17:49

Very happy with Jack and the team at Top Secret Imports. They provided seamless, efficient and friendly service.

Grant
17 September 2021 18:01

I recently imported my Audi from the UK to Australia (as a personal import), through a broker in Brisbane. The vehicle arrived in Sydney, as this was closest port to my Aussie home. The vehicle was transported from the dock to Top Secret Imports, and I then dealt with Jack Sandher and his team from there. Jack arranged the Australian compliance quickly and without hassle. He also provided all advice re: registration of the vehicle, and finally delivered the vehicle on a flat-bed trailer without problem (for a very good price). Nothing but 5 star service all the way through, and would highly recommend Jack and his team for car import / compliance services etc. A great business to deal with. Thanks to all!

Travis
15 August 2021 13:30

Awesome business, very responsive with any questions I had and extremely informative with the whole process. 11/10 would recommend

Luke
03 August 2021 5:23

Thanks Jack and the crew for helping with complaince on my little Suby.

I understand the governments complaince system is quite overloaded at the moment causing a back up across the country at every workshop, I was aware of this beforehand.

Couldn’t recommend them enough however, great communication and Jack in particular is very knowledgeable on the whole process:)

Andrew
29 July 2021 10:59

Terrible experience, was lied to about components installed in my vehicle. Was quoted a price for a more premium product while a cheaper alternative was installed.

edicatxd
25 July 2021 9:15

Greame and the team helped me all the way with the compliance of my Toyota Crown. Even when there were massive delays, he kept me up to date with what is going on with my car and kept it easy all the way to the pick up of my car. Needless to say, I am very happy with my experience here with all the kind, paitient and wonderful people that are working there and will be coming back in the future if I decide to import another car!

Ran
15 July 2021 22:22

The guys are top secret are top notch genuine people, i dealt with Graeme rencently when imported my rx7, and it was an absolutely flawless experience. Communication was great from day dot, he was transparent and friendly. While Graeme was doing my paper work, he noticed my birthday was coming up and went through extra effort get the car ready on my birthday, it seriously made my week. Can't imagine not coming back to these guys with my next import. Just awesome.

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