Tomaree Aquatic Centre

This review is specifically about the manager / supervisor on today. All the family were having a great time on the slide, but on what became our last run, my 8 year old was injured when her mattress stopped moving in the slide, and though she tried propelling it forward with her hands, was hit in the dark by the following mattress carrying 2 adults. She was thrown off the mattress hitting her head and elbow and ended up under the mattress all the way down. She was distraught when she surfaced. The lifeguard was excellent in trying to help us and fill out a report.

But when the manager appeared, she showed absolutely no concern for my daughter, not even asking if she was ok.instead her focus was on directing blame at my daughter and in a very bullying and verbally aggressive way spent the next 20 or more minutes berating the staff in front of all the patrons.

(There is a sign showing the minimum heights but it is confusing because it shows 3 different height ranges the top of which is coloured green.if you fall into the green range which my daughter did, you need to read the text to realise it means you still must be accompanied by another person.)

An oldie but a beauty.
All staff at the pool are super friendly and welcoming. The life guards, Micheal and Kieran, to mention only a few, are very active in keeping the pool and grounds amazingly clean, tidy and running efficiently. Centre is well managed by Rhonda.
Micheal is always finding ways to accommodate swimmers on busy days making sure we are allocated a lane to swim comfortably in ; he observes and memorises each swimmer’s level of fitness and purpose.
Thank you for providing us with a happy place to stay healthy and fit

Some days the pool water is cold.
Some days it's perfect.
It's a gamble when I where with the kids how long they will want too stay because of the above issue which has been ongoing for us local family for the last 3 years.
So as often as we can we go to Maitland pool as their temperature is consistent.

Enjoyed our afternoon. Storm threatened and had to evacuate the pool. Life guard came and told people. Had Nice coffee ice creams. Met nice people.showers and toilets good

Cafe/food place is very good and the food is delicious esp the chips. 2 pools, one kids one and one bigger one.good facilitys

Well defently go back my son had a ball on the slide and my daughter loved the warm water

What a fantastic local pool. The facility is extremely well maintained and operated. Waterside is great fun. Pool water is very clean and doesn't sting the eyes. Grassed areas with shade are nice. Will definitely be back on our next trip.

Very friendly staff! We paid for 2 kids and an adult spectator. We had to change for an adult to get in the pool and the staff only charged me the difference from spectator. I told them not to worry about she went out of her way to do this. Really appreciate that! All round clean.

This is such an amazing facility. Baby pool and children pool both heated and shaded, Olympic size swimming pool. All perfectly maintained, very clean, lovely staff. The shop had swimming suits, goggles and other gear in case you don’t have any. There is a grass areas and a picnic area. All in all an amazing place.

They charge full admission price and don't tell you they shut in an hour and that you only have one lane to play in because the other 7 lanes are used for training. Not impressed.

Charging a spectators fee to parents at a primary school swimming carnival is poor form.seriously?

Really gr8 place TAC staff fantastic water pristine water slide with grandson gr8 a ride on water slide hop off go to end of line all very fair went to Toboggan Hill people stay on n on. Very unfair Tcece Tc x

Pools are great, baby pool opens after 9 or so. Changing rooms have a single disabled / parent room with a changing table. The large slide opens at noon but there is a height restriction for safety reasons. Plenty of fun activities to get involved with:)

Took our 7 month old for his 1st swim here.only negative thing was there was no sign out the front to say the kids pool was closed.other then that we all had fun

Not to busy so swimming is fun in the semi heated pool. The kids love the waterslide. With grass area and picnic tables its great to take lunch with you. And by the end day the kids have spent time exercising without even knowing.

Don't go there to swim laps before 7.30am. I got up early and arrived at 6.15am. All but two lanes were used up by squad training. The two remaining public lanes were an horrific crowded mess. Didn't even try to swim there and went back home. Will swim in the ocean today instead.