Tenacity CX

Overall very good experience. Friendly staff and always ready to help out in each and every step. Thank you so much for the support Tenacity CX.

Very professional and caring recruitment team who expertly match candidates with employers and vice versa. Susan was outstanding to deal with throughout every step of the recruitment journey as a candidate.

Tenacity CX is by far the best recruitment agency I have dealt with, they have such an amazing staff who are very helpful. I would also like to personally thank Alicia Mar for all the help and support with my application

The recruitment exp was amazing. Alicia represents u as a candidate so well, also helped me prepare for the test by Macquarie. I would recommend Tenacity and Alicia to everyone, looking for a job.

I had the pleasure of working with Mardi Steven. She is truly one of the best recruiters I’ve ever dealt with. Throughout the process she made herself available and gave me feedback at every stage of my interviews. She was honest and encouraging. Mardi will be my go to whenever I’m looking for a job in the future. Hat's off to you Mardi.

Very understanding, cooperative, warm and kind staff at tenacity. A big thanks to Mardi and Robyn for understanding my situation and putting me up for a wonderful job at such a short notice and keep checking on me while I am working to make sure everything is fine. Loved the experience working with them.

I applied for a customer service role on Seek, recieved a phone call straight away from Mardi. She is the Account Manager who looks after one of the clients I work for. Very fast process and easy transition. I am so glad to be working for an angency who care about their staff.

I was looking for a role this year that would allow me to work from home as I am moving to the outer suburbs and felt that I needed to find a long term career path for myself at a reputable company where I would be supported in my progression. I also needed to find a role where I would feel valued, there was an emphasis on wellbeing of employees and a fair pay bracket (I consider myself to be very picky when it comes to employers). I worked with Alicia from Tenacitycx - and to say that they helped me find the right role for me is a complete understatement. I had been nervous in going for another job role given the current COVID-19 situation, as my previous role was very secure - But Alicia consistently supported me in looking for more for myself, to establish a long term career. It was clear from the beginning that we were working 'together' to get me the best outcome possible, and Alicia genuinely invested so much of her time getting to know me, understanding who I am and what I needed, my individual strengths, as well as what kind of career I was looking to build for myself.
She was constantly in touch and was easy to reach which is incredibly important to me, and guided me through the entirety of the application process up until I got the role. She was beyond professional and Tenacitycx is lucky to have her on their team. Safe to say - should I or anyone I know ever look for another role in the future, Tenacitycx is where we will be headed. Now I am in a job role which ticks all the boxes, and more than I ever expected for myself. Endlessly grateful.

Just wanted to give a shout out to Robbie Smith who is absolutely amazing, he kept me updated throughout the recruitment process and help me secure my new role. I found Robbie very supportive, encouraging and prompt, he knew how much or little to prep me throughout the interview process after identifying my skillset. I can't recommend Robbie enough and truly thank him for assisting me soar to new heights.

Robbie Smith reached out to me through a friend and went above and beyond to not only get me a far better and higher paying job, but did it within a month from first contact. Legend!

Reading through the reviews it is evident how amazing Susan is and a clear stand out over the last 12 months. It's a pleasure to have met someone who takes pride in their job. Susan was very informative and maintained the line of communication making the experience seamless. I have now found my dream job thanks to Susan Chand!

I have been recently dealing with Robbie at Tenacity Recruitment and cannot recommend him highly enough. He is friendly and professional and easy to talk to. He genuinely listened to me and my job 'wish list' and made the recruitment process smooth and easy and quickly placed me with a company and contract role I have been very happy with. He is easy to contact and quick to respond to emails/messages which has made me feel very supported during the entire process. I would definitely recommend Robbie and the team at Tenacity!

I had an absolutely fantastic experience with Alicia. I've never had such an attentive and supportive recruiter in all my 20 years worth of working life. It honestly felt like I was talking to a friend, she was incredibly friendly and open and we had really great and effective conversations. She checked in with me every step of the way and went above and beyond to keep me informed until I secured the role I was going for. If only all recruiters were like her! I would absolutely recommend this company and she's an absolute asset to her team and someone should give her a pay rise! Thank you so much Alicia, I couldn't have done it without you.

Susan is a superstar! She placed me in my new role and has been so pleasant to work with. She is exceptionally professional, personable and transparent. Open communication throughout my recruitment process. I highly recommend her service.

Absolutely Amazing team! Specifically Susan, she takes such pride in her work and is so customer focused that she goes above and beyond all the time. Definitely recommend her wherever possible!

Working with Tenacity CX has been by far the best experience I have had with a recruiter.
Susan Chand is fantastic to deal with.
She is always attentive and really takes the time to understand you as job seeker.
Susan took the time to understand my skills and experience and placed me in the right role for me. Communication has been exceptional from start to finish. I highly recommend Tenacity CX!

Susan Chand at Tenacity CX is one of the best recruiters I've ever dealt with as a candidate. She is highly professional, accessible, gives excellent recommendations and advice, and always gives you the sense that she has your best interests at heart.
I would highly recommend Susan's services to any professional looking for a new CX or call centre leadership role, or to any business looking for the best candidates.

I cannot speak more highly of Mary from Tenacity CX. From start to finish she made me feel comfortable and supported and really went above and beyond to make sure I was a success. Mary is an asset and I cannot thank her enough for all she has given me!

Attended a group interview for a job opportunity for Life insurance at Zurich. I made it into the next round where they were doing reference checks. Then for three weeks I heard nothing, no feedback no emails or any updates with what was going on so I decided to phone up the recruitment agent Robyn about it. She then told me that she is not sure what has happened as the hiring manager has gone off sick and they haven't heard any updates but will get to me as soon as something has come through. 2 months later still nothng. So unprofessional could of at least put me onto other job opportunities instead but chose to just leave me in the dark and not bother. Wasted my time coming in and being hopeful when receiving a congratulatory email saying I've made it to the next stage of the recruitment process after being interviewed. I would stay away from this group and not recommend them ever.

Mary was an absolute professional and has great customer service from start to end. Kept me informed and up to date on available roles. I highly recommend her assistance.