Sydney City Lexus

Purchased a demo Lexus recently
No follow up at all except email / survey from Lexus
Raised concerns in email
Not heard back on the survey

Bit surprised I was told after sales service was good with Lexus

I would like to thank Jason Zhong my salesperson who helped me a lot with getting my new Lexus! Highly recommended!

Thanks Rae & Gary. Best of the best at Lexus. Made it easy and comfortable.
Regards
Peter

Jason Zhong and Anita assisted us professionally and made us to have the best experience in purchasing our beautiful Lexus. Many thanks guys

Thanks for Anita&Elvis

Anita was friendly, professional, accurate and fast

Elvis is very kind man with good attitude

Thank you guys for best service in Australia
Good Luck

The customer service was outstanding, and i got the car I always loved, I was so pleased with the service I received from this business.
Specially from Helder, Anita & Annamaria They went above and beyond to help me find the perfect car and help me through finance.i was very impressed with the quality of the service would love to visit them again thanks!

Rae at Lexus truly exceeded my expectations as a car salesperson. His exceptional knowledge, professionalism, and genuine enthusiasm made the entire car-buying experience a delight. Thanks to Rae, I now not only own a new Lexus but also have a newfound appreciation for top-notch customer service in the automotive industry. Highly recommend Rae at Sydney city lexus for anyone looking for a seamless and enjoyable car-buying journey!

Ronald at sydney city lexus is hands down the best dealer i have dealt with, he was very transparent and extremely helpful, my next car will be a lexus from ronald

Bought it right away. Thank to Elvis for the help.
I will recommend Elvis to all my friends. I will come back for the LX570. See you next year.

Wendy and I bought a UX200 from Rae about a year ago and the sales service and following has been excellent. The car has been a perfect choice for us and is a great drive both in the city and on longer trips. The added bonus was the invite to the Lexus golf day which was a great day - beautiful weather, fantastic hosting and a super golf course. Thanks Rae, the marketing team and Lexus.

Absolutely amazing experience with David D, thank you for an easy and entertaining day. I look forward to seeing you again and returning for another purchase soon.

It was an amazing experience purchasing my car from Sydney City Lexus. Rae Kennedy took away the pressure and uncertainty that comes with deciding on the next vehicle. With the ultimate professionalism, honesty and guidance he offered, the process was smooth and rewarding. I highly recommend Sydney City Lexus. Thanks Rae!

Great display room. Mr Ronald Chin talked me through very single detail of the current and new Lexus NX.

Rae is an exceptional salesman. We had a phenomenal experience in dealing with him. He went so far as to sending us a personalised video of him showing the inside and outside of the dream car we wanted to buy - the Jag. Definitely recommending him to anyone who wants to buy a new/used car. Five start service!

Great experience, David was wonderful, talking us through the car and taking us for a test drive.

I recently purchased NX300 from Lexus Sydney City Store and found Alvis's service was very impressed and helpful throughout the whole process. In fact, his service made me choosing the Lexus on the spot while I was planning to visit another two dealerships during that day.

I wanted to take the time to do a quick shout out to David D.

He was an absolute pleasure to deal with, even though I was looking at a Mercedes GLC (at Lexus) he was equally knowledgeable.

I have had such horrible experiences with 3 other dealerships whilst on this hunt for my next car, and meeting David was very refreshing. He treated me with respect (something you don’t always get as a female purchaser), wasn’t pushy and made the whole experience feel just how it should - nice, happy, luxurious, smooth, easy.

Definitely ask for David D when you arrive at Lexus Alexandria.

We recently purchased our car from Sydney City Lexus and we were so impressed with Kevin Chung's service. From test driving to delivery, Kevin ticked ALL boxes. WELL DONE Kev! He is so professional, knowledgeable and always very patient. We love our new car and we enjoyed our experience with Sydney City Lexus, thank you Kevin!

Rae from Sydney city Lexus is a very professional and efficient employee. He was very quick to respond any questions that I had and was able to accomodate to all my needs and we haven’t even purchased yet! Highly recommend dealing with these guys here, very effective communication.

We had a very good experience dealing with Ronald Chin (Sales Executive) at Sydney City Lexus. He was incredibly helpful, efficient and delivered on what he promised. He made the whole process a very pleasant experience.