Sydney Builders Group / Bentino

Jai, from Bentino was assessor for my insurance claim. He called in time and promptly assessed the property. The communication was good and the assessment completed in time. All my questions were answered to my satisfaction.

Mary arranged and kept us informed about the progress and when the technicians were coming to install the shutters.

Work was carried out quick and professionally, the contractors left the place clean and tidy.

Very smooth professional work group with a focus on quality. Very fast to organise multiple trades.

Great business, both admin and trades. Would highly recommend this business with a 5 star plus.

Must be fake reviews.

I waited 2 hours today for the builder to come check out the damage. I lost revenue waiting around while I could have been billing. Also organised someone to drop off my kid just to wait around.

I don’t have time to wait around and no one show up. Didn’t even have the decency or should I say courage to answer my call or call back.

Want quality and efficiency? !? Go elsewhere

Updated reiview - 4 June.

I appreciate Ashely making contact with me to update my review. Some level of customer service.

Unfortunately I lost about $5k in client fees waiting around for the the initial make safe. Then I lost a few more in fees waiting around for the assessor.

To add insult to damage, the assessor made assertions with limited or obscure facts.

There are much better builders out there demonstrate a higher level of customer service and competence. I’d also look elsewhere if I was an insurer. My insurer will probably now lose the six policies I have with them.

How I would describe them.they are 'The professionals'.

Does great job with my time restraints factored in and high quality of work delivered. You can always rely on them to be there for you when things needed to be done.

I lodged an insurance claim back in March and they couldn’t get a builder out for weeks! I was told to get my own quote as builders were at full capacity! My claim was then passed onto the third builder (Sydney Builders Group) and wow I wish I’d gotten in contact with them sooner myself. I can’t thank them enough.
They attended to my leaking roof within hours of contact, and I received my quote and report quicker than expected! Definitely recommend using the company.
Thank you sydney builders group for making the massive inconvenience of a leaking roof an easy & prompt experience.

These guys know their stuff! They completed their tasks in very timely manner and were professional every step of the way. Answered my questions quickly and directly, no messing around. I highly recommend them!

Had a great experience with this company, The whole team from admin to the builders were genuine, professional and efficient. Definitely recommend

The team were so helpful and gave me the best possible price! My home has literally never looked better! Definitely my #1 recommendation to friends and family!

Where do I start to compliment the team at SBG? My relationship with the team started in Feb 2020 when my house got damaged during the storms. Evan was one of the first people to site under the instructions of my insurance company - and in that meeting with him, I knew I was going to use him for the repairs. Despite my insurance company then taking nearly 9 months to settle my claim, whilst I had to live in an AirBnB during COVID outbreak. Evan and his team worked meticulously with me to transform my house from a repair into a renovation. Nothing ever goes according to plan (I get that), so when we had to be agile, Evan, Ashley and his team were agile with me. They worked with me, not for me, and worked in a true partnership with me, to get the best outcome. The end result is a home that is beautiful and perfect. Honest people - who work hard to get a job done properly.

I have resided in 3 countries over the past 25 years and renovated residential properties in each. Upon returning to Australia i retained Sydney Builders to gut and renovate a 3 bed apartment. I found them to be efficient and reliable. The project was finished in a timely manner and to a high standard.

We had a very prompt response to an emergency late on Friday night in our apartment block. Sydney Builders Goup explained what we needed to do & kept in touch while their worker made his way to the building. He assured us we were not in any danger having quickly identified the cause of the problem. His service was very professional as was Ashley’s excellent customer service. I highly recommend Sydney Builders Group.

Sydney Builders Group are phenomenal. We had a complete renovation done by them recently and the service and workmanship that was brought into the renovation was exceptional.
They assisted with brainstorming ideas that suited us and even went out of their way to source specific tiles for the apartment which we couldn't source ourselves. I can’t recommend these guys enough. Thanks Sydney Builders Group! Our place looks incredible!
Chloe & Steve

We’re only through the design and halfway through construction of a complex attached garage at this phase. I must compliment Sydney Builders Group’s attention to detail during the design phase. From color-matched renderings to noting specific requirements on the scope of work, all of our requests were accommodated.
Early in construction, the team is maintaining a clean site and they are held to a high standard. I highly recommend Sydney Builders services.

Very rarely can say this, but it was an ABSOLUTE DELIGHT to have the Sydney Builders Group team on our property. They were fantastic! Every member of the team was friendly, polite, prompt, professional and their work was exceptional. It was a pleasure to have them in my home.
An added bonus was professional and effective communication every step of the way. Thanks to all the team; thanks to Phil the Project Manager, who streamlined all the processes; and thanks to all the office and management who were always engaging, helpful, friendly and professional.
I highly recommend this company and look forward to many years of continued business with them. Thanks again. SB. Mortdale.

Exceptional customer service, quality of work and reasonable pricing. The team at Sydney Builders Group are incredibly knowledgeable with years of experience in the building industry and listen to their customers, providing the best outcomes whatever your budget. Very happy with the whole process!

We highly recommend using Sydney Builders Group services and would confidently use them again for a future project!
From the beginning of the planning process to the very last day of construction work, SBG was wonderful to work with. The project manager was always accessible when we had questions and was very accommodating to our needs. All the trades were very courteous and always arrived on time.
This company is very professional and helpful. We highly recommend using Sydney Builders Group.

Thanks again

I have worked with Sydney Builders Group for many years now and can assure you for many years to come.
Their service and professionalism is second to none exceptional at the least.
I have never colaborated with a construction company with such an adapt and keen eye for detail.
Every project is delivered with something beyond show room quality, masterful and simply genius.
Sydney Builders Group have definitely set the industry bench mark, they have every aspect down to a fine art form.