Supercheap Auto Rouse Hill

Was in Rouse Hill Supercheap this weekend buying bits for our motor vehicle. We were greeted by Valentine who answered all of our questions and sorted out our needs. We would just like to say what an asset he is to this store.

The staff we're very helpful and knowledgeable. CJ was able to answer all my questions and recommend products for what I needed to do without making me feel silly for not really knowing what I was doing. I didn't feel pressured or pushed into buying anything. Over all an excellent experience and I will definitely be going back.

Staff here is so friendly and provided me guidance to save some via member benefits. And has a quite a good product portfolio.

C. J is the man in the store! Guys, if you want anything in SCA just ask him! SCA Rouse Hill, give this man a raise! He is like the Superman in the store. He knows every inch of the place and products! One of the best customer service I've ever experienced!

One of my go to Supercheaps, Sabir and the rest of the team always help me out. Click and Collect is quick. Store is big, but tidy and well marked out. Their displays and parking standout quite a bit from the rest.

Visited this store to purchase a new head light. The manager offered to replace the light for me which I really appreciated. Was super convenient and all done very quickly and free

Went in to the store to find a USB-C car charger. Hollie served me, and was incredibly rude about the whole ordeal. When I asked if they were able to check if any other stores had the item in stock, they rolled their eyes and refused to answer back, so I wasn’t sure if they heard me. When I re-stated my question, Hollie said “yeah I heard you. I just said it quietly and you didn’t hear me. ” I would recommend shopping at another SCA store when the person with mid-length blonde hair is behind the counter. CJ is lovely, though.

Useless store and staff, most items are usually out of stock. Would recommend going to Repco or Auto One instead.

Always a great experience shopping here!
Friendly staff, clean store and everything you need

CJ and Nathalie were extremely helpful. I can see SCA designs their policies/ processes keeping central the customer

CJ the supervisor could not have been more helpful this morning. Saw I was struggling in the coolant section & asked if he could assist. Was very professional & friendly. Will definitely go back if I need help.

Located in a convenient area with plenty of parking available. Product prices are very competitive and affordable but not sacrificing good quality.

Why bother the hassle of changing your headlight bulbs when Supercheap does it for $10-00. Great friendly service.

The staff at this store are very helpful and always keep the store tidy. Plenty of parking and easy to get to.

Karen was extremely helpful in helping us find the right battery solution for our mini mover. Really appreciate her going above and beyond for something she had not seen before.

Tested the solution at home and it worked perfectly!

Experienced great service, I was looking for a dashcam, and didn't know where to start. The team member helped me patiently and explained some of the key differences. A refreshing change in a world that seems to have lost the art of customer service.

Brayden went above and beyond to help me with my issue with radiator fluid. Very thankful he's there and very knowledgeable.

Mixed thoughts. A huge branch and some staff seemed helpful. Except for one dude who's not very helpful at all. Sca supercut compound states not for use on clear coat and this dude says its weird.

Awesome staff! They were so helpful to change a couple of light bulbs, before my daughter's driving test!

Rouse Hill is definitely one of the better SuperCheap outlets. I'm not sure who's running that store, but they know what they're doing. Staff are well trained and super polite, always happy to help. Store is clean and very well presented. Easily my favourite location.