Suncoast Bathroom Renovations

A company that delivers excellent workmanship and fantastic customer service From The initial quote to the finished renovation, Suncoast Bathroom Renovations made the whole process stress free and seamless. We were kept well informed and all trades arrived on schedule and were so professional and friendly and left my new ensuite immaculate. Thank you Kimberley, Mathew and all who worked on our ensuite. We love it

I am extremely happy with my bathroom renovation. All the guys that worked on it were very polite, helpful and responsive. Nothing was too much for them. All communications with Kimberley, Matt and the team went well. Highly recommended.

We have completed 5 bathroom renovations over the past 6 years with Suncoast and highly recommend the quality & efficiency of their work. Their communication, advice & timelines made the process very simple & enjoyable.

The work crew were, informative to us when we had any questions, that needed to have answers they kept us up to speed, the design was work out for us, with the help of a few small changes, the Electrical works, the fittings we picked the wall and floor tiles, the vanity the shower the bath tub, all from local area in Newcastle.

Fantastic company to deal with.
Professional, considerate, and helpful staff.
Job completed during 2020.
On-time and on-budget.

From start to finish, the team was professional, consultative and very skilled. The renovation by Suncoast has given us the bathroom which is exactly what we wanted and is admired by anyone who visits.

Suncoast Bathroom's did two of our bathrooms. We liked them so much on the first job we got them back to do the ensuite plus we got them to build us a new wall also! The entire team were very easy to work with. We are very happy with their work and will use them again. Recommended.

Great team of tradies committed to a professional outcome and what works for the the client.
Used them to build a large Granny Flat and then got them back to completely renovate a bathroom, laundry and ensuite. Really happy with the outcome.

Suncoast did a complete renovation of our main bathroom. We found them to be extremely responsive, professional and very easy to do business with. The other pleasing thing was that all of their tradespeople were extremely careful not to damage anything and to clean up on what was a necessarily dirty job. We are so pleased, that we are using them to do the same on our master ensuite. Very happy.

Suncoast recently renovated our bathroom as an ensuite suitable for my wife who has a disability. From my first meeting with Kimberley to discuss our plans the team at Suncoast have impressed us with their professionalism and craftsmanship. Everything we wanted was delivered on time and without fuss. We cannot be happier with the final product and would recommend Suncoast to all.

We had a disappointing experience with Suncoast recently after our bathroom was finished 2 1/2 months overdue from the 60 day time frame stated in the contract. We didn’t complain at all to them. This was not during the Covid lockdown. We were fair, reasonable, very obliging, patient and friendly people to deal with.

We unfortunately didn’t find management professional enough in business as they lacked care, communication and customer relation skills in addressing our concerns. Suncoast often seemed too busy in between other jobs to listen or help and they simply weren’t interested in us as customers. For what we were paying, we weren’t made a priority. A lot of what we were informed initially was going to happen didn't occur, except for many excuses and inconveniences we grew tired of. There was a lack of courtesy at times in communication with advising and keeping us up to date mainly when contractors would be returning and in regards to the job's progress.

They weren’t always reliable or organised enough in many aspects of their work which led to other problems and longer delays in them finishing the renovation which wasn’t our fault. There was some quality of work issues and delays with some of the outsourcing of some sub-contractors which lacked some attention to detail in the job.

We had to request building and waterproofing certificates in the contract to be forthcoming.

During renovations they were told not to rush, however we had genuine concerns as we were left with many walls damaged with multiple holes due to carelessness and disregard with their actions. They did patch the damage, but it still was not in the original condition it once was. It left us with having to repaint the walls ourselves which isn’t acceptable. We experienced little care or respect taken at times with our house. Some of the younger trade’s people couldn’t understand our issues with keeping any damage to a minimum and we suspect this is because they do not own a home themselves. We also had to buy drop sheets as the trades people wouldn’t always lay down their sheets when we politely and continually expressed our valid concerns. This resulted in our carpets having to be cleaned at the end of the job.

We can say, Suncoast’s trade’s people were friendly and polite when working on our bathroom including a very professional tiler.

In the end we also had to paint our bathroom doors to help them out and speed up the completion process of the job as they could not get a painter that wanted to paint the doors in a timely manner. What was upsetting and unfair for us was the company demanded their final payment whilst we were still painting the doors and the remaining jobs were yet to be fully completed. This is despite the fact that we were always prompt in our progress payments along the way.

In the beginning we were looking forward to giving this company praise and appreciation and also offering more work. This changed along the way to the point where we are very hesitant to recommend this company to other people for concern that others will be left disappointed like us with all the hassles that we experienced.

I used Suncoast Bathroom renovations as they were highly recommended by a work colleague. I did not even get another quote from another company! I needed my small unit in Nelson Bay basically rebuilt with new kitchen, bathroom, walls, new electrical and plumbing. The process was very easy and the standard of work was excellent. They were on time with the rebuild. They have the best tiler, I was very fussy! I wanted all the grout lines to run together from wall to floor, this was done superbly. I am also very happy with my Vibe kitchen. I have no hesitation in recommending Suncoast Bathroom Renovations.

Excellent service and quality people to deal with would recommend to anybody considering renovations

Suncoast Bathrooms completed my bathroom renovation and replaced water damaged flooring at Fletcher. This company delivers expert work of the highest standard. Courteous, professional, accessible and helpful; they have been a pleasure to do business with. There are so many more reasons why I would highly recommend Suncoast. I absolutely love my new bathroom!