Sue's Alterations

I needed the straps on a bridesmaid dress tightened, they did a very good job with it, as you can’t even notice where they stitched it, and it now fits perfectly. Was charged $38 for it which felt a bit expensive at the time but I don’t have any experience with alterations anyways, and the quality was worth it.

Amazing service! I had to get a dress altered in 2 days and she listened to everything I asked. Definitely recommend her! Will come back

Good job at north rock for more than 20 years.happy to come next time.

I had the excellent service for Sue. The alterations are so fitted and nice. The price is so reasonable. I am happy to come back.

Disappointing service!

I brought my wedding dress to Sue to be altered. It was a vintage dress and the previous tailor had left it unfinished, so there was quite a bit of work to do to it. When I tried on the dress to show her, Sue decided to make a big scene of saying 'how wrong it was', suggesting I should get it remade and that it was all going to be 'very expensive to fix'. Her energy was so negative to the point of scolding me, that I was feeling quite upset while I was trying to explain what I wanted. When I came to the counter, she told me it was going to cost $900 to alter. I was so upset, that I had to leave the shop in tears. After composing myself, I told her that I would get a few quotes and get back to her because I felt it was too much. Sue did not apologise for upsetting me and refused to come down in price.

I took it to two other alteration ladies that day. One quoted $150 and the other quoted $350. I knew that Sue's quote was much too expensive. Needless to say I won't ever be going back!

Wow! Dropped off three pants to be resized and shortened on a Friday and Sue had them ready on Monday morning. Now that is what I call service and at the lowest price in the area. Thanks again for a professional and quality service.