Star Car Wash - Richmond Marketplace

The boys at Star Car Wash Richmond are excellent, very efficient and thorough with the cleaning. Would highly recommend.

Shocking quality, paid $278. Load of dirt marks that came of with my finger. Inside came out dirtier than it went in. Left streak marks on sliver air vents and door handles. Lot of dust remain. The window as you can see is still dirty. My youngest son does a better job with just a basic bucket and water.

04/01/2024
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Your service is unacceptable. Two hours is more than enough for a basic clean. If you can't handle that, we'll find someone who can.

Quality and attention to detail should be non-negotiable in your line of work. It's appalling that a customer has to highlight these issues instead of you addressing them proactively.

Where is the compensation?

Rubbish service payed $57 for in and out wash after a day at the beach and they did not even vaccum the floors properly suggesting that I needed to get a carpet detail went home and vacuumed all the sand myself lol don’t go here

Overall the car was pretty clean when I received it back after a wash.
After driving away I noticed that the dash was not cleaned properly and the missed a spot vacuuming.
I took the car back and the cleaned what they missed.
I may look elsewhere next time I need the car washed.

The outside of my SUV was cleaned well. However, someone forgot to do the back part of the inside of the car.

Not worth any money. I got the premium wash interior and exterior. Interior was ok could have been better though. But the exterior I'm very unhappy about. Still alot of dirty marks that I can rub of with a damp cloth. The edge of windows still dirty. Dirty water marks everywhere Highly not recommended

Had my SUV Detailed. They did an excellent Job. Would definitely recommend and use them in the future.

Definitely not worth the money. Rims not cleaned multiple spots not cleaned on the car and interior and damaged my front bumper from something hitting it if I could post pictures I would.

We have use this service many times and were really happy. Today was the opposite. Not only demanding higher prices but demanding pay before inspection. The job was appalling! I am extremely upset. I could have cleaned the interior myself and would have achieved a better result. Disgraceful. Maybe new people?

Car had been unused for 2 years- very dirty inside and out. Star Car Wash did a fantastic job for a very reasonable price detailing the inside and washing the outside. Looks amazing!

On time and a good price, the only little thing is the roof was sort of washed, it is a bit awkward, as the 4wd has a roof rack fitted.

Great place to take your car, have been to allot of places and I haven’t found a better place then these guys! I travel 20 mins out of the way just so I know my car will be cleaned properly

Very impressed. I have been to a few car wash places and have always felt they didn’t do a very good job. This time however, I took a very dirty car covered in dog fur and I was so happy with the outcome afterwards, you couldn’t even tell a dog was ever in this car! Haha I was recommended to get a full detail to get it looking even better which I will do next time, but honestly I was so pleasantly surprised with how much better my car looked after just a Platinum Wash! Highly recommend these guys

I attend the Richmond NSW Marketplace Star Car Was, I am very pleased the Fellas were very hard working and I’m very happy. Thank you.

Fast and efficient. Very happy with the service, especially considering how filthy my car was. I would recommend this business to anyone.

I got my car detailed for the 1st time today and I was thrilled at the new car! What a great job! So happy with the price as well thanks guys

My car isn't new. But these guys turned it around to its sparkling best. Plus service with a smile. Would I recommend them. Absolutely. Will I go there again. Definitely.

The gentleman that took my car for me was polite and well spoken. I have no complaints of the interactions I had with the face to face customer service however super disappointed when I paid $69 for there to still be mud/gunk under the bonnet protector, mud/bird poo on my tonneau, wheel aches to still be dirty…

Good job missed a few spots but considering the car was filthy and hadn't been cleaned inside and out for ages I was happy with the work.

Excellent service. I went and did my shopping and I got a text message to say my car was ready. Fantastic job done.