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Sphere Drones

Address Bourke Centre, Unit 21, 110/116 Bourke Rd, Alexandria NSW, Australia
Phone +61 1300 846 803
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website spheredrones.com.au
Categories Business to Business Service, Drone service, Drone shop, Electronics Company, Electronics Manufacturer
Rating 3.8 27 reviews
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Sphere Drones reviews

27
Sort by: date highest rated lowest rated most helpful
Jeff
28 October 2023 17:09

Absolutely hopeless, find someone else. I've asked for a price and the delivery date. 1 star for responding. Closest bit of information I got was they receive drones in a months time that's the sort of misinformation I'm receiving from this company, just hopeless

Brian
25 November 2022 10:02

I have purchased drone equipment from Sphere on a number of occasions whilst visiting Sydney and have found the sales and after-sales service to be exceptional.

alexander
21 October 2021 13:51

The best place to go for anything drone related in Sydney. Friendly and knowledgeable staff. HIGHLY RECOMMEND

Kerry
15 June 2021 13:01

Rip off, Not the best service or price, I was told to change 1 arm on my DJI mini on phone will be around $120-$150 the lady wouldn’t stop calling me to take it so I took time off work to go there then when I went there to book it in they wanted to charge me $150 just to assess the drone which it didn’t need I told them I just want the arm replaced as was told on phone but they want to charge $150 plus parts and then labor so total $250-$350 to replace a arm which is $40 do your research before going there and all the good reviews are fake

Garry
11 August 2020 14:23

My Tello drone was 3 months out of warranty and stopped working. Sphere offered to waiver the $150 inspection fee and treat the repair as a warranty item. Would recommend anyone to use them.

tom
21 July 2020 16:38

I don’t normally right reviews but Elliot from Sphere drones went out of his way to help me solve a problem with a drone I hadn’t purchased from there store and even took the time to help me understand some of the regulations I was unfamiliar with. Than you

Chris
25 April 2020 16:51

The team at Sphere Drones are fabulous. Thanks for the quick response/support to a minor issue with my drone. I was back in the air quickly. They follow up to see if all was ok. Highly recommend anytime. Thanks to J & S.

Steve
04 August 2019 2:06

Good company to deal with, service was prompt, product was perfect and shipping time was fast, a pleasure to deal with.

NickSydney
10 June 2019 5:07

These guys are a great source for anything drone. Very knowledgeable and always have what I want when I visit. Staff are very friendly and helpful and always go out of their way to get what you need.

Georgia
09 June 2019 15:58

Such an awesome team who really care about their customers! Had an issue that was resolved within a matter of minutes over the phone! Thanks Amelia for being so friendly and helpful!

R Xie
10 May 2019 18:51

Excellent service - was kept informed on status of order throughout when there was a delay from the supplier, thank you Amos! Highly recommend

Tim
05 May 2019 2:45

These guys are not backyard hobbiest, this is a top end facilty for drones whatever your requirements, hint this place is used a lot by government and industry

Paul
16 March 2019 21:37

A bunch of crooks try to rip me off charged me $600 for for control board for my mavicPro plus wanted to give me $250 for my fricking drone that they can get like $700 in parts. And the controller board on a DJi website is $400 not 600

Daz
17 February 2019 13:36

Great company and awesome customer service. Paid a bit more when purchased however the after sales support has made up for this! Would recommend to anyone serious with drones

Timothee
07 February 2019 14:51

Excellent customer service. I bought a Mavic Air about 5 months ago and had a problem with my remote controller so I brought it to the shop so they can have a look. Joey and the whole team was super helpful. Took the remote controller and sent it to DJI, a week later it was replaced, and they kept me informed at every stage. Super friendly and passionate team. Exactly what's needed to run a good business, well done and thanks again guys!

Mark
27 January 2019 17:06

I have had a drone from the men at Sphere they always look after it
after smashed it up get great service and very helpful

Stephen
03 January 2019 5:26

Friendly, prompt service and very helpful. Great bunch of guys and would recommend them any day. Thanks to Joey for your help.

Abraham
24 December 2018 9:25

Stay clear of these guys. Loyalty to returning customers means nothing to them. Buy from Mongrel or Rise Above. Abraham Joffe ACS

daniel
18 December 2018 23:18

I bought a drone from sphere stones about a week ago and I couldn't be happier! Excellent service and they are always happy to help out and share excellent advice and handy tips when needed. I'll definitely recommend sphere stones to my friends and family members.

Ken
03 December 2018 13:26

I am the Director of South East Queensland Drone Services and have been dealing /networking with the team on several issues that I have been experiencing with my Drones. I have found the team to be transparent and honest in their dealings are not afraid to say they don't know with certain hardware but within 24 hours they go the extra mile to find out. The team is certainly customer focus, well done team

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