Spence & Lyda
| Address | 18 Danks St, Waterloo NSW, Australia | ||||||||||||||
| Phone | +61 2 9212 6747 | ||||||||||||||
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| Website | www.spenceandlyda.com.au | ||||||||||||||
| Categories | Furniture Store, Home Goods Store, Lighting Store, Novelty Store, Rug Store | ||||||||||||||
| Rating | 2 1 review | ||||||||||||||
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Spence & Lyda reviews
1H V
31 December 2022 17:41
This store has wonderful products but absolutely horrendous service. I ordered a bench on June 14. My salesperson, Ana, emailed me on October 25 to inform me it was ready. I confirmed payment and delivery on November 4, but afterwards have had to call multiple times to get any status updates. Today, I spoke to Pino who told me that I would have to call back on Monday to get an update.
The constant chasing to get updates on items is really exhausting - and this isn’t the first time I’ve had to do it. The same issue happened when trying to arrange a time to get my outdoor table and chairs delivered. Why is it so difficult to get status updates?