Specsavers Optometrists - Casula

This has to be one of the best specsaver stores I have ever visited. All staff are amazing

Very efficient, all staff very courteous and helpful, have no hesitation in recommending them, this was my third lot of glasses and will be back for my next set

Spec savers at Casula have an extremely friendly staff especially young Jade who’s customer service is 2nd to none

Had a really good experience at Casula Specsavers. Thanks to Ella for making this possible.

Had eye a test today and picked out glasses had a store assistant named Ella very helpful friendly and was genuine great to shop in a store with high level of customer service

Great customer service, Laiba was very helpful in selecting the glasses and the quality of the frame was amazing. Thanks team!

Was living not far from Casula but have moved out of the area but still travel to see them at Casula, very friendly staff, can’t speak highly enough.

Corinne is very professional, polite and keen to help and assist
She did a thorough test of my eyes, explained in details and made recommendations

Russ was very helpful in advising and explaining differences on frames and lenses - fantastic service with knowledge - could not expect any better

My Family and Friends I recommended go there and are very happy with the service and the product
Suruj Sharma

Great Prices, friendly professional service, most of their services unlike others are bulk billed, can't ask for more

Excellent services and the customer support and care is fantastic and good. The service is so good. I will not go anywhere else. Thank you very Specsavers Casula. Slegers family

Had my annual eye test at Specsavers Casula on 23/02/23. All of the staff were very friendly and helpful. Optometrist Fiona was most agreeable and completely understood my eyecare needs. Once again, the range of specs to choose from was vast and would suit any budget. Had my fitting on 07/03/23, and I was completely satisfied with my purchase of new computer glasses. As a repeat customer of Specsavers Casula, I am always impressed that there is never any 'hard sell' of their products, and that the entire staff exhibit great customer service.

For the last 4 or 5 times our family ordered glasses from this store, they never send us sms or call us to say our glasses are ready. Has been happening for last 1-2 years for last 4 or 5 orders for me and my family members. Every time we had to call and find the glasses are sitting there and when I say why didn’t you call me when it came, the only response they have is ‘oh sorry our system sent the sms, we are not sure why you didn’t get it’. Currently I’m waiting for my sons frame and it’s ready at the store but still they didn’t call us or sms us. It’s always we have to call them.
Very inconvenient.

Great optometrist with best service ever. Introduced many of my friends and families and they are very happy. They are qualified and very helpful with.

Every single person who works at this store is so lovely and friendly. The way they interact with each person is so genuine. I highly recommend!

Still not happy with the latest glasses you made for me.i am still trying to get used to them.you failed to tell me that they are not using plastic anymore with the lenses and it is not good to have the sun protection on bi focals
due this fact it takes some people a lot longer to adjust to them.
Still trying to adjust vision.

W Mc Grory

Highly recommend! It was my first time visiting optometrists in Australia and I was very nervous. Everyone of them (from front desk to consultation to eye checking) are nice and friendly that made me feel very comfortable! They tried their best to work out what’s the best for me and how to make everything happen on time as I was in rush for everything! Words cannot express how thankful am I! A huge thank you and will definitely comeback for next time and will definitely recommend my friends to come!

Another day with specsavers at Casula Mall, What a great job, Thank you very much “Jade “ who made everything easy with a great attitude and great customer service, also thanks to Russ the boss. Great team

I have been a customer for the past ten years and they have never failed to impress me with their impeccable service. The staff are extremely helpful and always polite.

Couldn’t get into my local Specsavers today, so went to Casula Specsavers instead. They were absolutely fantastic and super friendly, I will definitely be going to this Specsavers in the future! THANKS AGAIN!

I highly recommend specsavers-Casula. Such amazing team, so helpful, knowledgeable, kind and patient. “Om” helped me choose my glasses, explained patiently and gave me an idea of all my options. He was really kind and handled my confusion in a very professional way, thank you ️