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Souvenirs Australia

Address 32/2 Railway Parade, Lidcombe NSW, Australia
Phone +61 1800 515 120
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website www.souvenirsaustralia.com
Categories Souvenir Store, Australian Goods Store, E-commerce Service, Gift Shop, Toy Store
Rating 5 9 reviews
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Souvenirs Australia reviews

9
Sort by: date highest rated lowest rated most helpful
Jarna
02 February 2024 20:46

Souvenirs Australia is absolutely the best place where to get comfort when feeling homesick. Not that I am Australian, but I have lived there three years altogether and Australia has always felt like home to me. I permanently live on the other side of the world so, to be able to get this service in between visiting Australia, is absolutely a luxury. Extra bonus is, that they have such a great and friendly customer care. It is very touching and also adds to the joy.:) Thank you! <3

Rico
24 January 2024 14:09

TOP SERVICE, FAIR PRICES AND PROFESSIONAL CUSTOMER SERVICE!
Thank you Souvenirs Australia team for everything ;)
-A dealer who doesn't leave you out in the cold-
Next time I'll be happy to order from you again ;)
Warm greetings from Germany
THANK YOU VERY MUCH!

Junefe
05 January 2024 6:27

Expeditious delivery of international product from Australia to the US. Took only 8 days to arrive after purchase. Product exactly as pictured. Very reasonable price point. Packaging perfect. Thank you so much, Sam and team. Loved the koala bottle opener magnets. They brought back fond memories of my recent trip to Sydney and Cairns where I held one of your country treasures with love!

Himanshu
23 December 2023 0:38

Extremely impressed with Souvenirs Australia. I had an unexpected overseas trip coming up & wished to take some presents for my friend’s kids which is when I came across their website. At extremely short notice Jacob was able to help me buy the items & also went above & beyond with his customer service to ensure I could pick them up as there wasn’t enough time for delivery. I had to cancel my first order as I wanted to buy more than what I had originally ordered & once again Jacob was extremely helpful in processing the cancellation request & assisting me with re ordering the new items. Your amazing products & highly efficient team are truly Top Notch.

GEGeek
03 December 2023 20:41

This is the second time I have sent items overseas and both times, I have been ecstatically pleased with not only the service, but the correspondence, how quick the order was processed and delivered. Thank you once again and will definitely order again. You're one of the best services for Australia from sending gifts. Thank you.

Deborah
30 November 2023 9:22

The snow globe I ordered was exactly as described and posted from Australia to UK. Packaging excellent and considering it was a fragile item it arrived fully intact. Australia Post and Royal Mail kept me informed of delivery whilst tracking. Excellent customer service which is reason I have allocated 5 stars

Linda
01 October 2023 18:16

Nisa, you and your team are amazing! The kookabuura toy I bought my 3 year old grandson is gorgeous and he LOVED it so much, so was really disappointed when the sound was a bit erratic. I contacted Souvenirs Australia to find out how to put in a new battery and was blown away when they offered to replace the kookaburra [ now named Squirel! ]! Amazing customer service! Super cute, high quality toy with authentic sound effects - Nisa, you went above and beyond requirements and expectations. Thank you so much! We will definitely recommend you to everyone we know. Nga mihi nui. Linda

Paul
11 June 2023 16:13

Great customer service from Jacob at Souvenirs Australia! At short notice I wanted to purchase some Australiana items to take as gifts on a work trip for overseas colleagues. They had good choices in products and Jacob's service was fantastic. Highly recommended!

Jacqui
20 May 2023 5:52

Fantastic service. Constant updates & communication. Jacob had everything in hand & we met our deadlines with days to spare. Thank you.

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