Solatube Australia
Address | Unit 1/12 Sterling Rd, Minchinbury NSW, Australia | ||||||||||
Phone | +61 1800 131 619 | ||||||||||
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Website | solatube.com.au | ||||||||||
Categories | Skylight Contractor, Solar Energy Company | ||||||||||
Rating | 4.4 57 reviews | ||||||||||
Nearest branches Solatube Home - North Sydney — 210/354 Eastern Valley Way, Chatswood NSW |
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Similar companies nearby Ampelite Australia — 31 Sunblest Cres, Mount Druitt NSW |
Solatube Australia reviews
57Very happy with my new roof ventilation system, once installed the house immediately transformed into a cooler environment. The Solartube RM1600 roof vent was installed and my old whirlybird re-located and it has made all the difference. I was happy with the whole process and can 100% recommend.
The amount of light the solatube gives in the room is simply amazing! Brightens up a dark living space.
Very happy with my purchase of a solar vent from Skylights Plus.
They had it installed no problem and it makes a massive difference to the heat coming from the roof cavity.
Solar powered fan is more or less silent so no problems with that either (early days yet but hopefully the motor lasts a long time)!
Oh my, it’s really amazing to have own SKYDOME or SKYLIGHT, worth to have at home to give brightness during summer time and winter time, without using ELECTRICITY. Perfectly installed by SOLATUBE COMPANY AUSTRALIA, and I’m so blessed with these staff, installer Simon made a good job I am impressed of his skills, Martin who made visit physically to assess spot where to install the Solatube device and Jonathan from the office in Weatherill nsw who processed all docs and bills, very thankful to met these people, with professionalism higly skilled on their respective role in the company,
Excellent service from Cheryl-Anne right from the quote to installation. Wished I had installed the skylight a long time ago, the difference is incredible. Many thanks
Would like to purchase product but am completely turned off by the nasally, irritating, whiny voiced presenter on their advertisement.
Made appointment, had to wait around 10 days for the rep. They confirmed the day before and on the day the rep phoned at 0827 to confirm he'd be at my place in an hour. I put my schedule on hold and waited. And waited. At 11: 11 a phone call, "I'm running late". Really? After I'd wasted my morning? I want 3 skylights but if that is the standard of this company how could I trust them with my business?
I had purchased a solar star unit about 3 years ago and recently called to book them in to move to a different location in my roof. I paid the upfront fee I was advised by Jonathan of $245 and the job was booked in. On the day the installer turned up but was unable to complete the job because he did not have a long enough ladder. Problem is that Jonathan asked me on the initial call if we were a single storey or two storey house and I advised two storey.so they rebooked us for the following Monday. I then called around 9.30am on the Monday to find out what time to expect them. I was advised that sorry but the installer had called in sick, can they rebook me? I was then rebooked and to my surprise they did not show up for the booking again. Spoke to Jonathan again and he rebooked me for Thursday 7th. I got a message on the Thursday morning that due to the weather the installation is unlikely to proceed. I can understand the weather is always going to delay things but it didn't actually rain on the Thursday or the following Friday. I still did not hear from them.
Called today and spoke to Krish who gave me a hard time because I could not provide the job number or quote number. Jonathan never gave me this information so I was unable to give to Krish yet she made it out that I was being an inconvenience to her. I have asked her to return my money and cancel the job, she has stated she will do it tomorrow but I really think I will need to continue to chase them for my money back. What a frustrating experience!
Incredibly effective and efficient way to light up your dark rooms.
I have four SolaTubes on my house roof and they have been lighting up dark rooms for the past 25 years.
It is good to see the company is still operating after all these years.
Very pleased and impressed with this product.
Was only going to get skylight but after chatting for a while about the heat in my roof i also purchased a solar air vent that removes more heat than 5 old style roof vents thankyou for being a professional business
We had 2 Solatube Solar exhaust fans installed in September, difference so far (Spring only) is amazing, not cheap but do the job!
After installation service is excellent, we had a leak in bedroom ceiling down light last night close to 1 exhaust unit, Robert came out same day as we called, checked it out and issue is with Solar Panels conduit not Solatube exhaust unit (photos taken). Robert temporarily fixed problem for us until we can get Solar Panel guys back out to seal leak. Definitely recommend!
With Solatube Brisbane no problem is too difficult to solve. They are a business that caters to the custom needs of the customer. Complete customer satisfaction is placed ahead demands for payment. The salesman, tradesmen and office staff are friendly, efficient and highly professional. This business is very highly recommended. Brisbane, Queensland
Tim was awesome wtih my installation - quick and efficient and provided some much needed counsel on additional products. The Solatubes really are an amazing product and I found his advice genuine and helpful. Big shout out to Alicia also who was super professional and provided outstanding customer service along the way. Well done guys and thank you.
Very happy with the result following installation of our Solatube. Our room, where we are spending too much time because of lockdown, is very much brighter. The brightness achieved is very impressive. Installation was quick and professional, and clean-up efficient too.
Great job that was done in a professional manner. The installer was able to advise the best location for our solar tube and this has made a huge difference to our previously dark stairwell.
Great product, good service and professional no mess installation. We had three skylights installed and now we think we keep on leaving the lights on!
We got a good quote fast. The guys came in for installation and realised due to the roof inclination that they need to modify the product a bit so we get more light. Did the job on a future appointment and we are very happy with the result. I do Recommend them and will use the company again
From the initial phone call to the office, the quote, the installation the final payment and emailed info.we experienced, knowledgeable, communicative people, who made sensible suggestions and did what they said they would do, when they said they would do it.
Well done to ALL the team!
(Note: We had two solar tubes installed a few years ago so we already knew it was a bloody good product!)
I had a Solatube and Whirligig installed. The Solatube is fabulous. Unfortunately the installation caused a problem on my roof causing a leak onto my ceiling. On my request, the installer returned after a week of heavy rain, but the leak was not fixed. I had to get a roofer to rectify the problem at my cost. He suggested the cause was possibly due to movement caused by the installation.
Whether it was existing or new it was made worse by the installation and the technician could have fixed it but didn’t. It’s a shame, as it’s a great product.
Quote to install in 2 weeks. Brightened up our kitchen and dining area. Its like night and day!
Recommended.