Sofitel Sydney Wentworth

Just a short overnight prior to a cruise, we found the location convenient, and everything clean and comfortable. The only glitch was a delay retrieving our luggage from concierge on departure.

The bed wasn't very firm and the bedroom door allows alot of light in from the hallway. Room itself was tidy and well looked after, although the bed wasn't made properly with the bed sheets being short tucked at the end.

Booked early for 2 double beds or a king size bed in room, arrived and they gave me 2 single beds! Bathroom not cleaned out when we had 2 nights accommodation. Half used water bottle left in mini bar fridge. When we called for water for coffee machine, we were told to fill up from bathroom tap. We ordered and paid for water to use for coffee machine and they brought up sparkling water. We had no coffee pods left and when we called for coffee refills, they delivered tea bags. All in all the staff were blaming one department to the next and found the staff to struggle with English. Used food trays were left all day and night outside room doors. On a positive note, the food at Breakfast was good and that was all. Never again! For the price this is a huge disappointment as I brought an overseas guest with who could not believe the lack of service versus the costs.

Top class toilets. Clean, well provisioned. We just popped in looking for breakfast. $38 each was a bit dear for a bowl of porridge and a bowl of fruit, a coffee and a hot chocolate!

Get satisfactory service from all hotel staff, and get extraordinary rooms, close transportation access

The service and ambience of the hotel is amazing. We has a short stay and absolutely enjoyed the whole experience.

Fantastic place to photograph professional events and speakers on stage.the lighting and AV are 2nd to none.recently I have photographed 600 women here at the one event for the delegates, website, marketing, PR imagery.all powerful visual assets and videos. The service, food and parking is the best!

Largest all brick building in the southern hemisphere. Heritage listed. 5 star at it's French best! Staff were amazing. We'll stay again

I spent 15 days of Hotel Quarantine at Sofitel Sydney Wentworth. Though I had come prepared for a mentally and emotionally challenging time. The hotel staff along with NSW Health and Police made my stay comfortable and welcoming. Food was good and the little surprise treats in between were real special. Thank you Sofitel.

I was there for my Quarantine from the 1st April until 15th morning and I really do appreciate VERY MUCH for my stay and for the service, It was really AMAZING. Unfortunately I forget my room No: ! Sorry for the inability of thanking u in person as i had to leave from a different floor. All the Best.
Sembukuttiarachchiege Ajith Mahinda de Silva (Difficult name!)

I gave 3 stars only because they got a good chef and kitchen team, good setup for delivery to the rooms, and for some of the staff at reception. The hotel is well managed and organised except for 75% of those staff at reception taking our calls during Quarantine were not friendly! A bit strange for such an international hotel chain

A luxurious hotel in the heart of Sydney CBD, not far from the Opera House, Harbour Bridge and Muesum. The suites aare equipt with King sized beds, pleasant lighting, a tidy bathroom, overall a skilfully planned layout, and all suites on the east facing side are provided with a gorgeous view overlooking the courtyard and showcases the splendid high rise buildings that we are fortunate enough to have in Sydney. The food was has been exquisite, and i intent to give my compliments to the chef and his team. A range of French pastries and delicious à la carte options are at but just a phone call, or if you prefered to dine at in one of the hall's or the patio for an experience that room service just cant compare to ;) HIGHLY RECOMMEND A STAY FOR AN AUTHENTIC FRENCH EXPERIENCE DURING YOUR STAY IN SYDNEY - #1138

A huge thank you from me and all the "Quarantiners" to whom your entire team has been very understanding and kind in these difficult times.

Quarantine has been an experience like nothing ever before! I dreaded every bit of it before it started.
However during these unprecedented times, the care and understanding from your attentive staff and the amazing team at NSW Health and the Nurses who checked on every day just kept me going.
The chef and the kitchen were exceptionally great for the finely curated menu.
The activities you organized such as Bingo and small gestures such as a Movie Night package and making St Patricks Feast a special day, have left me touched.
Above all the exceptional management of the COVID cases which did arise during the stay is a great endorsement of the standards practised at the Sofitel.

Thank you for helping us get through it, one day at a time.

Will forever be grateful to you guys!

Unclean, horrible service, food average, possibly the worst management of any hotel i’ve stayed at. Worth Zero stars.
Stay well clear of this hotel as you will be dissatisfied for the price.

Stayed here as a procedure for Hotel Quarantine. Was very sceptical about hotel quarantine and especially food but Sofitel made my stay bearable as possible with amazing food and super comfy bed and big rooms. The staffs were polite and were very helpful, they were trying their best to fulfill your requests. Amazing! If you get to stay here as part of hotel quarantine or general stay, this place is really amazing! Highly recommend. 5/5

Quarantined here. The hotel itself while dated and underwhelming was helped by the enthusiastic and friendly staff who made the time easier. Full credit to your staff

This isn't a normal review. I stayed there for mandatory hotel quarentine when I arrived from overseas.

The hotel staff did a good job of being as helpful and friendly as possible under the circumstances.

Meals were a bit challenging considering that their room service kitchen wasn't designed to produce meals 3 times a day for all 430 rooms simultaneously. But considering that, they did a fairly good job of trying to be accommodating.

I wouldn't want to have to go through quarentine again, it was boring and mostly a waste of time. But I understand the necessity, and the Sofitel did a good job of getting us through the process.

So quarentine, not recommended.
Sofitel Wentworth, RECOMMENDED.

Good room but the the food itself, sometimes need to be improved their services, honestly l and my husbans have to throw it in the bin, and we went to sleeped hungry due to hard like a rock the beef, not even cooked. Sorry to say it but they need to look and improved thier food services if they want their costumers good opinion. Other wise everything is ok.

I was quarantined here upon returning to Australia from overseas. The hotel did all they could to make this not just a bearable experience but a pleasant and enjoyable one. The food was excellent and they accommodated my preferences (vegan), they had activities (craft beer tasting, trivia) and even put on a gig in the courtyard for us. The staff were friendly, quick to respond to requests and the hotel provided a range of support that was available anytime. The room was excellent and more spacious than I was expecting. All in all, what could have been an extremely tiresome and difficult 2 weeks, was not too bad. Thanks Sofitel Wentworth team for going to the effort to help get me and others through quarantine.

This is one of the quarantine hotels for returning Australian travellers during the COVID period. To their credit, the hotel does try to accomodate and make the lives of trapped guests better, and food is decent. Fresh French pastries offered for breakfast.

Good location for staying in the Sydney cbd.