SHORES Real Estate

Pleasantly؜ professional
Sienna and the team at Shores impressed first because they listened to what we said. They are clearly experienced and knowledgeable. They have been responsive, friendly and effective.

Super؜ Responsive
Sienna and Lucy were fantastic in re-letting our place. We did a walk-through and identified items that needed fixing or refreshing. They organised those to be done very quickly and to a very high standard, well before the new tenants moved in. They listened carefully to what we wanted. Sienna was able to shortlist and recommend someone suitable for us within a week of the campaign starting. All in all, we were very happy with their communication and response to our requests.

Can’t recommend these guys enough. Have had an investment in Freshy for around 12 years. For something you would think easy to rent, at times it’s been problematic. Since employing Shores it’s been a dream!

The crew work tirelessly to make the connection between Landlord and Tenant positive and fair. Loving working with them all especially Sienna.

Attentive؜ and easy to work with
The Shores team was attentive to our needs and easy to work with from preparation onwards. It’s a breath of fresh air to work with a strong female-led and owned agency that knows how to give bespoke service, with real empathy and integrity. It’s been very different to a chain-agency, and we would highly recommend Shores. They have great local expertise and very fair fees considering all that they did for us.

Shores؜ have a modern approach with fresh passion
Our experience with Sienna at Shores was wonderful. The blood is fresh in at Shores with their new generation tech savvy agents. Sienna was passionate and motivated. Always fast at responding. I appreciated having an agent with a modern take on promoting properties. Sienna was extremely professional and hard working. I would highly recommend her to anyone looking to list their property on the rental market. Huge thanks to Sienna and Shores!

Lucy is simply wonderful. After working with her as a tenant to my previous rental property, I have to say the whole experience has been a dream.

Professionalism, attention to detail and prompt responses are just the beginning. Lucy continuously went above and beyond to handle urgent works to the property, general enquirers and the ending of the lease experience, which was as easy and efficient as one could possibly be.

I am so thankful that I was able to have had such a fabulous property manager.

Lucy Allen, and the Shores team - Thank you! I hope to either rent of buy with you in the future and will continue to spread the good word about this fabulous agency.

Outstanding؜ client service and communication
We felt completely confident entrusting the leasing process and the ongoing rental management of our house to the team at Shores for a second time. Sienna's knowledge of the local market is second to none and her ability to efficiently find, vet and secure excellent tenants means that we can rest assured our investment is very well taken care of. Communications and statements each month are always prompt and concise. We wouldn't use anyone else!

Very؜ Efficient Property Manager, Excellent Local Knowledge and Communicators
Shores have managed my property for over 10years. They have always been highly efficient and affective managers of my property. They manage it as if it was their own. Despite the changeover of tenants of these many years, the property has never been vacant. All their team are excellent managers and communicator with both me and the tenants - this was no more obvious than during the difficult times for both tenants and landlords at the peak of COVID. Their local knowledge of the areas rental market (and the sales market) is incredible and their access to local reasonably priced, reliable tradespeople for repairs and maintenance is second to none.
I couldn't more highly recommend Shores Team and Services.

Shores have managed our rental property for the past 3.5 years and at all times have been helpful, responsive and always looked after our best interests. We would have no hesitation recommending the Shores property management team to anyone seeking a reliable partner

Great sale by great team!
We highly recommend Stephanie and her team who sold our unit with great efficiency and professionalism. A great result was obtained for all concerned in a short space of time!

Awful experience as a buyer. We arranged a virtual viewing time and were kept waiting for an entire afternoon whilst being told that "other buyers were being shown through the property". What a waste of time and potential miss for the seller. Meanwhile, we receive daily sales emails from this company. Smart.

Professional, hard-working and honest
Stephanie and her team delivered excellent results without fanfare or compromise. We were very happy with the experience and would recommend her whole-heartedly. Her market insight and her confidence made what could have been a stressful experience, simple and problem free.

Beyond expectations!
I highly recommend Stephanie! She is super helpful and very easy to work with and genuinely enjoys helping her clients with their property purchases. I recently bought a house in Palm beach and Stephanie has been a great ear to discuss ideas and has even organised and met with trades on my behalf particularly during lockdown. Thanks so much Steph!

We viewed our successful purchase on the Saturday and owned it by the following Friday. For this to happen we had to have everything in sink. Stephanie liaised back and forward with both the vendors and ourselves and made sure this all ran smoothly. Her help since buying the property has been incredible. Her team has also been amazing. I would totally recommend Stephanie and her team for either buying or selling a property.

I have been using SHORES Real Estate for several years to manage my rental property in the Norther Beaches. I have found their work entirely professional, trustworthy and of excellent quality. All maintenance issues are resolved in a timely manner and the tenants selected have been reliable, good tenants. The team are pleasant to work with and provide good advice when needed. Thank you, SHORES Real Estate!

A first class experience
Stephanie has been a total friendly professional throughout our sales process. Her advice and recommendations were spot on and we ended up with a record sale price within our complex in 8 days!
Her knowledge and experience in our market is excellent and would use her services again without a doubt.
Highly recommended.

Trustworthy, kind and went above & beyond!
Stephanie was like a big gulp of fresh air, she was honest, upfront, gave us advice that I would have never expected from an agent (e.g. Local people & services to help us with the move and house maintenance). The biggest thing we are forever thankful for is that she gave us her time with consistent clear communication. There were so many unknowns in securing our first home in the Northern Beaches having moved from the Eastern suburbs; we couldn't have done it without Stephanie's support, hard work and always keeping us in the loop. The entire process was all the easier because Stephanie and her lovely team are also all such wonderful people.

Straight talking superstar

We first encountered Steph when we purchased our property and at that time, after being jaded by dealing with a lot of sub-par agents, we were blown away by Steph's skills, industry knowledge, honesty and compassion.

Hence, when we made the decision to sell our house, Steph was the only agent we wanted to use for the sale.

It was a decision that has paid off for us. Steph has been fantastic to deal with throughout the sale process.

Firstly, Steph has a huge depth of knowledge on the market and what is required to prepare a house for sale. Steph was supportive and understanding as we went through the sometimes stressful process of getting our house ready. She was always available to bounce ideas off, always gave her straight up opinions on things and often went above and beyond in helping with the preparations.

Secondly, with her intricate knowledge of the market and experience in selling houses, Steph was able to compile a marketing strategy for us that maximised our opportunities to obtain the best price for our house, but which also stayed true to our brief that we wanted to be honest and up front in our dealings with purchasers and avoid a situation where we were playing people off against each other during the negotiations.

Finally, post sale and pre-settlement, Steph has remained as attentive as ever. We don't feel that we have dropped in priority simply because a sale contract has been signed. Steph has been available whenever we needed her.

If we are in a position to sell a property again, we will not hesitate to contact Steph to act as our agent. We highly recommend her services.

I was completely happy with my all dealings with Stephanie & Shores. Her advice & recommendations were spot-on, realistic and the whole process went smoothly. I would not hesitate to recommend her.

I have been dealing with the team at shores for 4 years now as they manage my rental property in Newport NSW. I have continued to use their service due to the professionalism in the way they look after the property. Very happy to provide this review and continue using their property management services on the northern beaches.