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ShopFittings Direct

Address 24 Sammut St, Smithfield NSW, Australia
Phone +61 2 9608 5122
Hours
Monday09:00-16:00
Tuesday09:00-16:00
Wednesday09:00-16:00
Thursday09:00-16:00
Friday09:00-13:00
Website www.shopfittingsdirect.com.au
Categories Shelving Store, Cabinet Store, Shop Supermarket Furniture Store, Store Equipment Supplier, Wholesaler
Rating 4.6 38 reviews
Shop Fittings Direct has been proudly servicing Australian retailers since early 2004. Versatile Slatwal panels in a modern collection of colours and an impressive woodgrain selection. Quality flat-pack counters, modern showcases with LED lighting options to brochure holders and the most comprehensive range of display hooks and Slatwall accessories, all backed with great after sales service and much more.
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ShopFittings Direct reviews

38
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Emily
26 August 2023 17:18

I was after a shelving solution that was sturdy, relatively plain and inexpensive.

These shelves were great. The product was a good quality. It appears better quality than I would have got from a local hardware store. The customer service was very helpful and friendly. Each person I spoke to was either able to assist me or followed through on calling me back.

Deducted one star because of small things really:
1.some items were on their website but out of stock with no known date for restocking.
2. They were sending my items in two different lots and that wasn't obvious to me so I was unnecessarily concerned some items had been forgotten.

Scott
26 August 2023 0:39

I ordered a shelving unit cost was $1700 they told me it was out of stock and would contact me when it arrive in stock, they never did, i emailed them 4 times no response i call them yesterday to ask if items were in stock, they said they were i asked if I coudl drive over pay and pick up shelves, they said yes, then they said i would have to wait, (i was happy too) then they said i couldn't pick up shelves on friday as it was inconvenient, (my words not theirs), so I said ok, ill pick up thursday the said no. Online looking for another supplier,

Darryl
22 August 2023 9:54

Great cabinets from an excellent company with great people to deal with, they shipped my cabinets very quickly and they were quite easy to assemble.
I will definitely shop with them again

Bane
20 August 2023 15:25

I recently purchased a 3 tier table and some gondola shelving. The products are excellent quality and the purchasing process was quick and easy. We needed the table urgently for a sale and Shop Fittings Direct delivered ahead of time. Staff were very helpful. I have made numerous purchases previously and have always been happy with the service and products. I have no hesitation in recommending Shop Fittings Direct.

Sandra
20 August 2023 3:55

Thank you, Michael.
Your customer service skills are second to none. A refreshing experience in today's marketplace. I will not hesitate to recommend your quality display systems to other retailers.

David
08 July 2023 9:33

I had an excellent experience with this shop. As a first-time customer, from the time I spoke with the front office staff and their expert guidance to picking up the goods and meeting Michael and his warehouse team was a first-class service experience. Also, most importantly, their items' quality was well constructed, robust materials, was well received and most happy.

Ian
16 June 2023 12:26

Woeful.

If you've already ordered. Check, and re-check your order - they will not deliver everything you've paid for, and then when you flag that issue they'll refuse to acknowledge fault and insist you must be hiding spare parts around somewhere or have set up the shelving wrong.

If you haven't already order. Take your money literally anywhere else.

Michelina
31 May 2023 12:51

Extremely helpful prices the best very happy with my purchase in fitting out my fashion store.

wayne
24 December 2022 9:52

Great business to deal with, very easy to order and it was delivered quickly.
Highly recommend

JENELLE
10 December 2022 15:19

Really care about doing the right thing, rang us to check that we had ordered correctly, great to deal with

lewis
07 December 2022 21:25

What a bunch of cowboys. Stay well clear from these guys!
Been a disaster from the off. This company will lie to you, fail to call you back, repeatedly! But the worst part is with the items I have received. Dirty hand marks over them, doors half falling off, scratches all over the glass, chipped corners and wood and then parts just not fitting as they should and just falling out. When I raised this concern I was then to be told to use some glue to fix them.
I will be staying clear from these low quality back yarders and will certainly be making sure everybody I know, knows about how bad of a service I've been given and then the shocking quality of the products I received.

user
25 November 2022 2:56

We ordered some display stands and it arrived on time and were great. Customer service was also really helpful and responsive!

Meg
09 November 2022 6:40

Really great shop display options and excellent service. We definitely recommend this vendor.

user
02 October 2022 18:05

Great service.
Always contacted straight away.
Delivery time was amazing.
Thank you.

user
30 September 2022 22:31

I ordered glass cabinets and gondolas. All the products were superb, well made and arrived on time. Great service.

Thanks!

user
22 September 2022 0:39

Great service and pricing! Happy with our experience with Shop Fittings Direct and will be back to purchase again

Troy
28 August 2020 2:05

I'd love to tell everyone out there about the second to none customer service Shopfittings Direct give you. It's been a pleasure to do business with them, the kind & generosity offered by the customer service department has been a first class experience for me, even after a few little problems. They were v happy to help me out without any trouble trouble, id recommend Shopfittings Direct to all the businesses looking to fit out their store with top quality products. Thanks heaps,
Troy

Pankit
03 August 2020 23:54

Working with shopfittings direct is fantastic experience. The quote was quick, quality of product is excellent and willing to work with customer needs. Great staff and excellent service.

Nathan
30 July 2020 1:27

The team at Shopfittings Direct were extremely professional, very knowledgeable and made the whole shop fit out from star to finish seem easy and affordable. I will definitely be using them for all my needs from now on and won’t hesitate to recommend them to everyone I know! A big thank you to everyone involved!

Pooja
18 July 2020 3:11

Highly recommended! Great customer service and excellent quality products at one place. Amazing work guys keep it up

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