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ShiftCare

Address 388 George St, Sydney NSW, Australia
Phone +61 2 8311 4101
Hours
Monday09:00-17:00
Tuesday09:00-17:00
Wednesday09:00-17:00
Thursday09:00-17:00
Friday09:00-17:00
Website shiftcare.com
Categories Software Company, Disability Services and Support Organisation, Aged Care
Rating 4.8 36 reviews
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ShiftCare reviews

36
Sort by: date highest rated lowest rated most helpful
Frank
22 January 2024 4:52

I have found Shiftcare to be convenient in the way of accessing and managing schedules, including recurring shifts, multiple locations, and various staff roles ensuring flexibility for any users even those who are not computer savvy. It also integrates well with other tools and software commonly used in the healthcare industry, which I found quite convenient and efficient.

Office
17 January 2024 1:21

Easy to use platform with efficient and fast helpdesk.
Excellent support with setting up on the platform.

Nic
03 October 2023 4:02

For someone with no previous rostering experience I have found shiftcare quite easy to use and the complimentary zoom meeting assistance invaluable.

Relieve-Me
29 September 2023 20:00

I am a Canadian business and was looking for a Canadian company for my software and to avoid conversion fees. However, when I came across Shiftcare, I was very please with the level of customer service and transparency about pricing and conversion rates. The product was easy to use and met all of my needs and more. I would recommend to any business looking for NDIS software to give them a try.

Tyler
27 September 2023 0:18

Shiftcare has helped take my small sole trader business and turn it into a medium sized company. It’s easy to use format helps keep me, my team, and our participants / participant representatives organized.

I wouldn’t recommend for larger businesses. There are certain features lacking from the software, but nothing that interferes with what it’s meant to do. The additional features would just help streamline certain things. But overall, a wonderful software

Ch Shahab Ahmed Sahi
26 September 2023 1:16

Subject: Exceptional Experience with Shift Care Application

Dear [Shift Care App Team],

I wanted to take a moment to express my sincere appreciation for the outstanding experience I've had with the Shift Care application. It has truly been a game-changer in managing my caregiving responsibilities.

The user-friendly interface and intuitive design make scheduling shifts and coordinating care for my loved ones remarkably efficient. The app's features, such as real-time notifications and in-app messaging, have significantly improved communication among our caregiving team.

I've also found the ability to track tasks, medications, and important notes within the app to be incredibly helpful in ensuring the best care for those in need. The comprehensive reports and data analysis tools are an added bonus, providing valuable insights into our caregiving routines.

Antoinette
01 August 2023 6:15

Shiftcare is the pick of the lot. Easy to use for staff and client information. Great support team

Evermore
08 January 2023 5:16

The best Software for Disability Providers. Since using ShiftCare, I received a lot of assistance and guidance from the articles and youtube videos that runs me through the process step by step. And the customer support team are so friendly and approachable at all times.

Kylie
04 January 2023 16:01

Shiftcare is so easy to use and understand. Makes scheduling easier and staff can receive thier shifts on the spot and communicate within the shift.

Godfrey
21 September 2022 11:43

ShiftCare is very much easy to use and I’m really happy with the new upgrades of Progress Notes and Incident Report.

Paula
15 September 2022 22:09

At My Core Support we have been using Shiftcare for over a year and we are really happy with it. It has simplified our rostering process and payroll integrates easily with Xero. The Customer Support is above and beyond. From the initial set up of My Core Support to the day to day use, Shiftcare Support Team is right there to help, it’s amazing. Highly recommend!

Tahlia
08 September 2022 16:46

ShiftCare has been an invaluable service for our business. Great program with excellent customer service and great features. The team at ShiftCare are able to assist with any questions and take on board program feedback to better the program. Highly recommend.

Joshua
26 August 2022 4:05

My experience with ShiftCare has been overall positive. The software is simple to use and great for shift management with minimal direction required. Allows users to record their shift hours, expenses and case notes with ease. Their team has great communication and fact sheets to learn more about the software which have been of great benefit. They also take feedback to regularly update their software with useful features. Definitely consider this software.

Disability
25 August 2022 9:25

Very very happy with shifcare. It provides everything we need:
- create shifts for our workers
- app that the workers can access form their mobile
- Click on/out connected with GPS and GPS that give directions on how to get to their next participants
- Progress notes
- Able to upload documents and decide if we want to share them with the workers or not.
- Very affordable and vary according the number of workers: you only pay for what you use:)
- Able to create templates

Louise
16 August 2022 5:57

The staff on the shiftcare helpline are always very helpful and go above and beyond for me. There hasn't been a time when I haven't given them anything but five stars.

Shanty
01 August 2022 12:43

As a client of Shiftcare, they have always been very helpful in any questions we have or any ideas we would like to implement.

Nikhil
25 July 2022 19:23

WE STARTED IN NDIS AND WAS CONFUSED WHICH SOFTWARE TO USE. VERY GLAD TO FIND SHIFTCARE WHICH COVERS ALL ENDS AND BEST CUSTOMER SUPPORT.

Honestn
17 July 2022 1:35

We are a relatively new client of ShiftCare but are finding that it is user friendly and great for keeping track of our clients and their related case notes. It is also a simple and easy to use communication tool for both our staff and clients. We are still in the process of ramping up our usage of ShiftCare and are currently working towards implementation of staff shifts and schedules within the ShiftCare software platform.
Peter White, Director - Honest'n Loyal

Charlie
02 July 2022 11:34

Shift care has been a positive experience for our company, this program is a one stop shop for running our business and being able to communicate with our workers. It has saved us time and money, we recommend shift care to any organization who are just starting out in this area.

Fernando
28 June 2022 16:50

We are very happy to use ShiftCare in our organisation it has helped the Company to expand and grow.

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