Self Pay Surgery

Great service and very simple procedure to follow. Client service officers were lovely and helpful in explaining process. Highly recommend this service

Absolutely incredible experience from start to finish.
From my intial phone conversation with Adam which was clear and precise and so very easy to post op appointment everything has just been incredible. Highly recommend. I am the happies and healthiest I have been for years. Thank self pay.

Best thing I've done was pick SPS. Flexible too if you change payment methods and friendly too. Thank you for helping me.

After waiting forever to have a minor procedure done through the public system l was very fortunate to be given the opportunity to have it done through self pay. Excellent service. Lovely staff.

Excellent experience from start to finish. Prof Garett Smith and his team at the Mayo Hospital in Taree were amazing.

These guys are great. A shout out to Adam who was with me every step of the way through the administration side of things from paperwork to ensuring I didn't miss anything

Fantastic hospital, wonderful staff. Very supportive, knowledgeable and generous. Clean, organised with staff going above and beyond for patients needs. No surgery is pleasant but it was a good experience in Tuggerah Lakes. Wish they had maternity!

Honestly if Self pay surgery wasn't an option, I would still be on the public waiting list. The communication was fantastic and they even helped me find a surgeon that was happy to have me as a patient as I am from a state that doesn't offer self pay surgery. I think this should be rolled out over all of Australia, especially with the current state of our public health system.

The only disappointment in the Hospital was the Reception the are so uninterested in new patients the most clearly see the pain the patient is in, and offer no helping hand! If a patient has a bad knee ore bad hip and is coming for a replacement it should be coming practice to offer the new patient assistance with a wheelchair and there Bags. I only hope that this problem will be solved in Brisbane Waters Private Hospital. Thank you KarlDollak

As soon as I made an inquiry, I was contacted and taken through the steps. An appointment was made for the following week with the specialist. Specialist had a book of info + product samples. Constant contact from self pay to check on how things were going ie drs appointment, forms and what to do (I used my superannuation). I had surgery appointment booked at initial visit for 4 weeks time. Nutritionist contacted me and went through special dietary needs before op. Followed up with emails and further info. A great process. Process was absolutely painless.

We are very satisfy from almost all the service except some night nurses from African back ground was absolutely pathetic behabour. Lack of respecting different cultural background.

On behalf of my mother inlaw
Would highly recommend this service if your conditions require an urgent operation rather then being placed on a public waiting list

The Self Pay Surgery Team were truly wonderful nothing was too much trouble they were always available to answer any questions or concerns I had including assisting me them forms.
The service I received was incredible - Thank so much.

My level of health insurance didn't cover the procedure I was having. The all inclusive payment was simple and straightforward. I knew exactly how much the cost would be. Unlike a family member who recently had surgery at the same hospital who was left with enormous out of pocket expenses despite 40+ years of expensive Medibank premiums. I plan to use Self Pay Surgery again next year to complete my journey.

Excellent and informative staff. Continuous contact. All appointments booked for you. An excellent service.

They where all so lovely made me feel comfortable and answered every question I asked even after I left and called them stef she was so amazing

Self pay surgery is the way to go to know exactly how much you’ll expect to pay. The team was knowledgeable and helpful to set it all up

Our 2 year old received the surgery she required so quickly and by a wonderful team of medical staff. We felt confident throughout the entire process. So grateful to have the option to pay off the surgery. Our girl is so much happier and healthier. Thank you!

The team at Self Pay Surgery are wonderful from the initial package support team right to their partnered surgeons and hospital care teams, they took the time to explain every details my procedure was stress and hassle free from pre surgery to post operative care. If you are looking for a hassle and stress free alternative to the public system or insurance funded options I highly recommended Self Pay Surgery Australia.

Self pay were awesome from start to finish. All interaction I had with the staff either by email or phone was amazing. Always willing to answer any questions and always provided me with an answer. One week post op and couldn’t be happier.